Human Capital Management: Achieving Added Value Through People

Copyright......Page 4
Contents......Page 5
Foreword......Page 9
Acknowledgements......Page 11
Introduction......Page 13
Part 1 The essence of HCM......Page 15
Chap 1 The concept of human capital......Page 17
INTELLECTUAL CAPITAL......Page 18
HUMAN CAPITAL......Page 19
SOCIAL CAPITAL......Page 25
ORGANIZATIONAL CAPITAL......Page 26
PRACTICAL IMPLICATIONS OF INTELLECTUAL CAPITAL THEORY......Page 27
CONCLUSIONS......Page 30
HCM DEFINED......Page 32
AIMS OF HCM......Page 33
RATIONALE FOR HCM......Page 34
HCM AND HRM......Page 35
THE CONCEPT OF HUMAN CAPITAL ADVANTAGE AND RESOURCE-BASED STRATEGY......Page 38
CONCLUSIONS......Page 39
Chap 3 The process of HCM......Page 40
HCM DRIVERS......Page 41
THE HCM JOURNEY......Page 42
HUMAN CAPITAL MEASUREMENT......Page 43
HUMAN CAPITAL REPORTING......Page 46
DRAWING CONCLUSIONS......Page 48
GETTING INTO ACTION......Page 49
PUTTING IT ALL TOGETHER......Page 50
DEVELOPING HCM......Page 52
Part 2 The practice of HCM......Page 55
OVERALL CONSIDERATIONS......Page 57
TYPES OF DATA......Page 59
PROBLEMS WITH DATA COLLECTION......Page 65
A GUIDE TO DATA MANAGEMENT......Page 66
CONCLUSIONS......Page 67
MEASUREMENT ISSUES......Page 71
DEVELOPING MEASURES......Page 74
APPROACHES TO ANALYSIS......Page 78
ANALYTICAL MODELS......Page 79
EXAMPLES OF APPROACHES TO MEASUREMENT......Page 90
CONCLUSIONS......Page 92
Chap 6 Human capital reporting......Page 93
INTERNAL REPORTING......Page 94
EXTERNAL REPORTING......Page 100
CONCLUSIONS......Page 109
THE LINK BETWEEN HCM AND STRATEGIC HRM......Page 110
HCM AND TALENT MANAGEMENT......Page 113
HCM AND LEARNING AND DEVELOPMENT......Page 116
KNOWLEDGE MANAGEMENT......Page 120
PERFORMANCE MANAGEMENT AS A SOURCE OF HUMAN CAPITAL DATA......Page 122
REWARD MANAGEMENT......Page 126
SUPPORTING AND DEVELOPING LINE MANAGERS......Page 128
Part 3 The role and future of HCM......Page 131
Chap 8 The role of HR in HCM......Page 133
THE BUSINESS PARTNER CONCEPT AND HCM......Page 134
HR’S ROLE IN DEVELOPING, ANALYSING AND USING HUMAN CAPITAL DATA......Page 137
THE ROLE OF HR IN ENHANCING JOB ENGAGEMENT AND COMMITMENT......Page 143
MAKING THE BUSINESS CASE......Page 147
WORKING WITH THE OTHER FUNCTIONS......Page 150
Chap 9 The skills HR specialists needfor HCM......Page 152
CLOSING THE SKILLS GAP......Page 154
DEVELOPING A NEW TEMPLATE FOR HR......Page 155
HR VERSUS LINE MANAGER SKILLS......Page 159
CONCLUSIONS......Page 161
THE VIRTUES OF HCM......Page 162
QUESTION MARKS ABOUT HCM......Page 163
THE LINK BETWEEN HCM AND BUSINESSSTRATEGY......Page 165
ESTABLISHING THE LINK BETWEEN HR PRACTICE AND BUSINESS PERFORMANCE......Page 166
CONVINCING SENIOR MANAGEMENT......Page 169
ENLISTING THE INTEREST AND INVOLVEMENT OF LINE MANAGEMENT......Page 170
STAGED DEVELOPMENT OF HCM......Page 172
DEVELOPING THE HCM SKILLS OFHR SPECIALISTS......Page 174
THE MEANING OF ADDED VALUE......Page 175
WHAT IS MEANT BY REGARDING PEOPLE AS ASSETS......Page 176
SELECTING THE MEASURES......Page 177
THE FUTURE OF EXTERNAL REPORTING......Page 178
CONCLUSIONS......Page 181
WHAT IS AN HCM APPROACH?......Page 182
DO WE NEED TO ADOPT AN HCM APPROACH?......Page 184
HOW DO WE ADOPT AN HCM APPROACH?......Page 186
INTRODUCING HCM......Page 189
DECIDE HCM GOALS......Page 190
IDENTIFY MEASURES REQUIRED AND AVAILABLE......Page 192
DEVELOP INTERNAL REPORTS......Page 209
DEVELOP EXTERNAL REPORTS......Page 210
HOW DO WE OPERATE HCM?......Page 213
References......Page 219
Index......Page 227