The Blackwell Encyclopedia of Management, Management Information Systems (Blackwell Encyclopaedia of Management) (Volume 7)

Cover......Page 1
Copyright......Page 5
Contents......Page 6
Preface......Page 7
About the Editors......Page 9
Contributors......Page 10
accounting use of information technology......Page 14
agency theory applied to information systems......Page 16
agile development......Page 17
allocating resources to IT/IS......Page 19
application service provision (ASP)......Page 22
artificial intelligence......Page 24
assessment of management information system function......Page 25
associations and societies for information systems professionals......Page 28
auditing of information systems......Page 30
authentication......Page 34
automated teller machine......Page 36
biometrics......Page 37
bulletin boards......Page 38
byte......Page 39
Capability Maturity Model1 (CMM1) and CMM Integration (CMMI1)......Page 40
careers in information technology......Page 42
CASE: computer-aided software/system engineering......Page 45
CD-ROM and DVD......Page 46
chief information officer......Page 47
client/server architecture......Page 48
COBOL......Page 49
coding of data for information processing......Page 50
cognitive science and information systems......Page 52
complexity and information systems......Page 53
computer forensics......Page 63
computer hardware architecture......Page 64
computer operating system......Page 67
computer program......Page 69
computer-supported cooperative work......Page 70
cross-cultural issues in MIS......Page 74
cryptography (crypto)......Page 75
customer relationship management......Page 77
data dictionary......Page 79
data modeling, logical......Page 80
data modeling, physical......Page 85
data structure(s)......Page 87
data warehousing......Page 89
database management system......Page 91
debugging of computer programs......Page 92
decision support systems......Page 93
desktop publishing......Page 95
digital cash......Page 96
digital convergence......Page 97
digital divide......Page 99
digital rights management......Page 101
digital signatures......Page 102
distributed systems......Page 103
document image processing systems......Page 105
DVD......Page 108
e-commerce......Page 109
e-commerce business-to-business systems......Page 115
e-commerce clicks and mortar......Page 117
education and training in use of information technology......Page 118
e-government......Page 120
electronic communication......Page 122
electronic data interchange......Page 126
electronic funds transfer......Page 127
email......Page 128
end-user computing......Page 130
enterprise architecture and information technology......Page 132
enterprise systems (enterprise resource planning or ERP)......Page 135
ER diagrams......Page 136
errors in information systems......Page 137
ethics of computer use......Page 138
executive information systems......Page 140
expert systems......Page 141
extreme programming......Page 144
failure of information system applications......Page 145
FORTRAN......Page 146
genetic algorithms......Page 147
graphics in information systems......Page 149
grid computing......Page 150
group decision support systems......Page 152
groupware......Page 157
history of organizational use of information technology to 1980......Page 158
humans as information processors......Page 163
human computer interaction......Page 165
hypermedia/hypertext......Page 167
implementation of information systems......Page 169
information assurance......Page 173
information concepts......Page 176
information goods......Page 180
information overload......Page 181
information retrieval......Page 182
information system methodologies......Page 184
information systems......Page 185
information system stage hypothesis......Page 186
innovation and information technology......Page 187
input devices......Page 189
interface......Page 192
Internet......Page 193
Internet auctions......Page 194
Internet-based selling and information systems......Page 198
inter-organizational systems......Page 200
intranet......Page 202
IT outsourcing......Page 203
knowledge management systems......Page 206
knowledge work, use of information technology......Page 213
linguistics and computers......Page 216
local area networks......Page 217
macro program......Page 220
malware......Page 221
management information system......Page 222
manufacturing use of information technology......Page 229
markup languages......Page 232
metrics for assessment of information systems......Page 233
multimedia......Page 235
neural networks......Page 238
object-oriented database management systems......Page 240
object-oriented programs and systems......Page 241
object role modeling......Page 243
OLE......Page 244
online analytic processing......Page 245
ontology......Page 246
open source......Page 249
organization structure of the IS/IT function......Page 250
output devices......Page 252
outsourcing......Page 255
personalization technologies......Page 256
planning for information systems......Page 258
privacy in information systems......Page 263
processing methods for information systems......Page 267
programming languages......Page 272
protocols......Page 273
punched cards......Page 274
radio frequency identification......Page 276
reengineering and information technology......Page 279
relational database......Page 281
requirements determination for information systems......Page 282
risk assessment and risk management......Page 289
risk management of information systems......Page 291
semantic web......Page 292
sociotechnical concepts applied to information systems......Page 294
soft systems methodologies......Page 299
software......Page 302
software agents......Page 305
Software Engineering Institute......Page 306
software maintenance......Page 307
software package solutions......Page 309
spam......Page 310
SQL......Page 311
standards for information technology......Page 313
storage of digital data......Page 315
strategic alignment between business and IT......Page 317
strategic use of information technology......Page 318
structured programming......Page 320
success of information systems: measuring the effectiveness of information systems......Page 321
system concepts applied to information systems......Page 325
system software......Page 328
systems analysis and design......Page 329
teams in system development......Page 337
technology acceptance: unified model......Page 338
telework......Page 341
trust in information technology......Page 342
ubiquitous computing......Page 345
unified modeling language (UML)......Page 346
user evaluation of information systems......Page 352
virtual work......Page 353
virus......Page 355
voice over Internet protocol......Page 356
voice recognition......Page 357
web services......Page 358
wireless computing......Page 360
worldwide web......Page 362
XML (extensible markup language)......Page 363
Index......Page 368