The Effect of Affect in Organizational Settings, Volume 1 (Research on Emotion in Organizations)

17.pdf......Page 0
List of Contributors......Page 5
Overview: The Effect of Affect in Organizational Settings......Page 8
The Theme of this Volume......Page 9
The Chapters......Page 10
Conference Reviewers......Page 12
References......Page 13
Introduction......Page 15
Satisfaction is not Emotion......Page 17
Affect Driven Versus Judgment Driven Behaviors......Page 18
Phenomenal Structure of Affect......Page 19
The Broader Perspective......Page 20
Satisfaction is not Emotion......Page 21
Events are the Proximal Causes of Emotion......Page 22
The Ebb and Flow of Affective Experiences......Page 25
The Phenomenal Structure of Emotions......Page 27
Episodic Structure to Organizational Experience......Page 28
Affective Experiences Influence Job Satisfaction......Page 29
Emotional States Directly Influence Performance......Page 30
Personality and Affective Experiences......Page 31
Some Final Thoughts......Page 32
References......Page 33
Introduction......Page 36
Internal Organizational Events......Page 38
External Organizational Events......Page 40
The Consequences of Affect in QJthe Workplace......Page 41
Workplace Cognition......Page 42
Workplace Behavior......Page 43
A Process Analysis of AET......Page 47
Secondary Appraisal and Emotion Assimilation......Page 48
Affect Generation......Page 49
The Affect Regulation Processes......Page 50
Reappraisal and Emotion Understanding......Page 51
Affect Regulation......Page 52
Conclusions......Page 53
References......Page 54
An Affective Events Theory-Based Conceptual Model of Emotional Ambivalence in the QJContext of Personal QJWeb-Usage Monitoring......Page 60
Introduction......Page 61
Personal Web-Usage Monitoring: QJA Disconnect in an Emotionless Literature......Page 63
Integrating AET and Emotional Ambivalence......Page 67
An AET-based Conceptual Model of Emotional Ambivalence......Page 71
Work Environment and Emotion-Inducing Events......Page 72
Appraisal Processes and Conflicting Social Cues: The Development of Emotional Ambivalence......Page 74
Reappraisal and Affect-Driven Behaviors......Page 77
Directions for Future Research......Page 81
Conclusion......Page 83
Acknowledgments......Page 84
References......Page 85
The Relationship Between Affective Commitment and Organizational Citizenship Behaviors: The Moderating Role of Emotional Intelligence......Page 90
Introduction......Page 91
Organizational Citizenship Behavior and Affective Commitment......Page 92
Emotional Intelligence and Organizational Citizenship Behavior......Page 95
Interaction between Affective Commitment and Emotional Intelligence......Page 96
Respondents and Data Collection......Page 97
Organizational Citizenship Behavior......Page 98
Control Variables......Page 99
Results......Page 100
Discussion......Page 102
Limitation and Future Direction......Page 103
References......Page 104
A Daily Diary Study of Goal Striving: The Relationship Between Goal Distance, Goal Velocity, Affect, Expectancies, and Effort......Page 107
Carver and Scheieraposs Control Theory of Self-Regulation......Page 108
Goal Velocity and Affect......Page 111
Goal Velocity, Expectancies, Affect and Effort......Page 112
Research Sample......Page 114
Procedure......Page 115
Goal Distance and Goal Velocity......Page 116
Response Rate and Analysis......Page 117
Daily Experience of Goal Pursuit......Page 118
Goal Velocity and Affect......Page 120
Goal Velocity and Goal-Related Expectancy......Page 122
Affect, Goal-Related Expectancy, and Goal-Directed Effort......Page 123
Discussion......Page 126
Future Research and Practice......Page 129
References......Page 131
Introduction......Page 134
Definition of Loneliness......Page 135
Conceptualizing Loneliness in the Workplace......Page 136
Previous Empirical Studies on Workplace Loneliness......Page 139
Community Spirit......Page 140
Social Support......Page 141
Procedure......Page 142
Community Spirit......Page 143
Non-work Support......Page 144
Data Analysis......Page 145
Demographic and Organizational Variables......Page 146
Regression Analysis......Page 147
Discussion......Page 148
Implications and Future Research......Page 149
References......Page 151
The Role of Affect, Fairness, and Social Perception in Team Member Exchange......Page 154
The Role of Affect, Fairness, and Social Perception in Team Member Exchange......Page 155
Definition and Theoretical Foundations of TMX......Page 157
Characteristics of TMX......Page 158
Research on TMX......Page 159
Social Identification in the LMX Context......Page 160
The Role of Affect in TMX Development......Page 161
A Multi-Level Model of Team Member Social Exchange......Page 162
Effect of LMX Differentiation on Personal and Social Identification......Page 164
Effect of Personal and Social Identification on Affective States......Page 165
Effect of Affective States on TMX Development......Page 166
Fairness of LMX Differentiation......Page 168
Effects of Affective Climate......Page 171
Implications for Theory and Research......Page 173
Limitations and Conclusion......Page 175
References......Page 176
Taking Change to Heart: Exploring Emotions Experienced Through Change Events......Page 183
Taking Change to Heart: Exploring Emotions Experienced Through QJChange Events......Page 184
Literature Review: Establishing Typologies of the Three Constructs......Page 185
Types of Change......Page 186
Concepts of Organizational Justice......Page 188
Emotional Experience in Organizations......Page 191
Emotion in Organizations......Page 192
Emotions and Organizational Justice......Page 194
Participants......Page 196
Data Analysis......Page 197
General Findings......Page 200
Emotions and the Perceptions of Justice and Outcomes in Change Events......Page 201
Points of Interest for Interpretation......Page 209
Limitations......Page 211
Further Research Questions......Page 212
Other Methods of Study......Page 213
Conclusion......Page 214
References......Page 215
bm_title......Page 221
Introduction......Page 222
A Brief Introduction to the Play......Page 224
Emotions in the Workplace: The Management Issue......Page 225
The Play and the Players......Page 226
Shame......Page 228
Jealousy......Page 232
Envy......Page 236
Schadenfreude......Page 237
Why is Othello Vulnerable to Iago?......Page 238
Revenge......Page 240
Is Iago a Psychopath?......Page 241
Iago as a Passed-Over Manager......Page 242
Trust and Reputation......Page 243
Implications for Management and Conclusions5......Page 244
Notes......Page 247
References......Page 248
The Relationship between Affect and Creativity in Organizations: the Roles of Affect Characteristics, Neuro-cognitive Mechanisms and Task Type......Page 251
Definitions......Page 254
Dispositional and State Affect......Page 256
Temporal Aspects of Affect......Page 257
Emotional Intensity and the Curvilinear Model......Page 259
Active and Passive Neuro-cognitive Mechanisms of Creativity......Page 260
Divergent Thinking, Active Cognitive Mechanisms and Mental Set Breaking......Page 261
Instrumental versus Social Tasks......Page 263
Standard versus Ill-defined Problems and Simple versus Complex Tasks......Page 265
Discussion and Conclusions......Page 266
References......Page 268
An Exploratory Study of Stakeholder Emotions: Affect and Crises......Page 272
Crisis, Emotion, and Post-Crisis Communication......Page 273
Crisis Communication: Instructing, Adjusting, and Reputation Building......Page 274
Situational Crisis Communication Theory: Guidelines for QJPost-Crisis Communication......Page 276
Affect and Crises......Page 278
Design and Materials......Page 280
Results......Page 281
Discussion......Page 282
Limitations......Page 284
Conclusion......Page 285
References......Page 286
Introduction......Page 290
Critically Evaluating Emotion at QJWork Research......Page 292
What Emotions are Not......Page 294
A Component-Based Definition of Emotion......Page 295
Expected Characteristics of Emotion at Work Research......Page 297
Selecting the Research and QJIdentifying its Characteristics......Page 299
Stage 1: Identifying of Potentially Relevant Research......Page 300
Stage 2: Selecting Relevant Empirical Studies......Page 301
Number and Location of Papers Identified......Page 303
To what Extent did the Research Identified have Expected Characteristics?......Page 305
Discussion......Page 307
Incidence of Expected Characteristics......Page 308
Limitations of this Approach to the Evaluation of Research......Page 309
Conclusion......Page 310
References......Page 311
Papers included in the analysis......Page 313
About the Authors......Page 317