Student Affairs in Urban-Serving Institutions: Voices from Senior Leaders

Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
1. Introduction
	Overview
	Conceptual Foundation
	The Case for Reconsidering the Urban-Serving Institution
	Mind the Gap: A Review of Existing Literature about USIs
	Description of the Project
	Conclusion
	References
2. Understanding the Urban-Serving Institution
	What Is the Urban-Serving Institution?
	The Influence of the Urban Context
	A Resource for the City
	Institutional Leadership and Governance
	Institutional Sustainability and Health
	Networking Between Urban-Serving Institutions
	Words of Advice
	Discussion Questions
	References
3. The Urban College Student
	The Diversity of Our Students
	Complexity of the Urban Commuter Student
	Serving Urban College Students
	Words of Advice for The Urban Student Affairs Professionals
	Discussion Questions
	References
4. Promoting Student Success
	Structural Challenges in Promoting Student Success
	Financial Aid Programs, Policies, and Initiatives
	Wrap-Around Support and Advising
	Wellness and Mental Health Programs and Initiatives
	Career Development and Life Skills
	Culturally Relevant/Responsive Student Services
	Advice for University Leaders
	Discussion Questions
	Note
	References
5. Promoting Engagement and Belonging
	Engagement and Belonging Must Have Intentionality
	Transforming the Concept of Engagement
	Engagement Through Academic Affairs
	Community Involvement Programs
	Family Engagement
	Campus Climate and Its Relationship to Belonging
	Strategies to Develop a Sense of Belonging
	Discussion Questions
	References
6. Leading in an Urban Institution
	Establishing and Maintaining a Dynamic Team
	Staff Orientation, Training, and Professional Development
	Staff Morale
	Executive Leadership
	The SSAO as Change Agent
	Using Data Driven Decision-Making
	Crisis Management
	Working Across the Institution—Developing Partnerships
	Discussion Questions
	References
7. Preparing Student Affairs Professionals to Serve in Urban Institutions
	The Usefulness of Student Development Theory Applied to the Urban Context
	Needs and Gaps in Preparation Programs
	Concluding Considerations
	Discussion Questions
	References
8. The Vice President Experience
	The Effect of Personal Heritage on Passion for Student Success
	A Rich Professional Journey
	The Experience of Leading
	Critical Skills for the Senior Student Affairs Officer
	Sharpening the Saw . . . and Other Tools
	Reading
	Turning to Peers
	Advice for Current and Future VPs
	Discussion Questions
	References
9. Student Affairs in Urban-Serving Institutions: Reflections and Looking Forward
	Embracing Multidisciplinary Approaches to Student Services
	Changing the Way We Think and the Way We Do: Culturally Responsive Student Services
	Partnering With Academic Affairs
	Leadership Beyond the Institution
	Involvement in Promise and Career Pathway Initiatives
	Preserving the Urban-Serving Institution
	Choosing to Lead a USI
	References
Contributor Bios
Index