Strategic Excellence in the Architecture, Engineering, and Construction Industries : How AEC Firms Can Develop and Execute Strategy Using Lean Six Sigma

Content: Cover
 Half Title
 Title Page
 Copyright Page
 Dedication
 Contents
 Introduction
 Authors
 Chapter 1 Strategic Excellence
 1.1 Introduction
 1.2 Phases
 1.2.1 Analyze
 1.2.2 Define
 1.2.3 Execute
 1.2.4 Refine
 1.3 Summary
 Phase I: Analyze: Diving Deep into Current Conditions
 Chapter 2 Introduction to Analysis
 2.1 Introduction
 2.2 Why Analyze?
 2.2.1 Problems = Opportunities
 2.2.2 One Size Does Not Fit All
 2.2.3 Reinvent the Wheel
 2.3 Analysis Approach
 2.4 Summary
 Chapter 3 Visioning and Scenario Planning
 3.1 Introduction
 3.2 Perspectives 3.3 Visioning and Scenario Planning Procedure3.3.1 Step 1 â#x80
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 Leadership Orientation
 3.3.2 Step 2 â#x80
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 Orientation Briefing
 3.3.3 Step 3 â#x80
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 Visioning Assignment
 3.3.4 Step 4 â#x80
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 Visioning Workshop
 3.3.5 Step 5 â#x80
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 Post-workshop Wrap-Up
 3.4 Summary
 Chapter 4 Internal Analysis
 4.1 Introduction
 4.2 Strategy Analysis
 4.3 Cultural Analysis
 4.4 Operations Analysis
 4.4.1 Production Efficiency
 4.4.2 Quality
 4.4.3 Cost
 4.4.4 Value Stream
 4.4.5 Financial Performance
 4.4.6 Commercial Performance
 4.4.7 Continuous Improvement
 4.5 Differentiation Analysis 4.6 Employee Development Analysis4.7 Summary
 Chapter 5 External Analysis
 5.1 Introduction
 5.2 Client Relationship Analysis
 5.2.1 Identify the Client
 5.2.2 Understand the Client
 5.3 Supply Chain Analysis
 5.3.1 Relationship Analysis
 5.3.2 Supply Chain Analysis
 5.4 SWOT Analysis
 5.5 PESTLE Analysis
 5.6 Gap Analysis
 5.7 Independent External Assessments
 5.8 Summary
 Phase II: Define: Establishing the Best Path to the Ideal Future State
 Chapter 6 Introduction to Define
 6.1 Introduction
 6.2 Why Define?
 6.2.1 Establish Clear Direction
 6.2.2 Develop Strategic Thinking 6.2.3 Enhance Buy-In6.3 Approach to Define
 6.4 Summary
 Chapter 7 Shingo Guiding Principles
 7.1 Introduction
 7.2 Guiding Principles
 7.2.1 Respect Every Individual
 7.2.2 Lead with Humility
 7.2.3 Seek Perfection
 7.2.4 Focus on Process
 7.2.5 Embrace Scientific Thinking
 7.2.6 Flow and Pull Value
 7.2.7 Assure Quality at the Source
 7.2.8 Think Systematically
 7.2.9 Create Constancy of Purpose
 7.2.10 Create Value for the Customer
 7.3 Summary
 Chapter 8 Establishing a Direction
 8.1 Introduction
 8.2 Core Competencies
 8.3 Vision
 8.4 Mission
 8.5 Defining the Customer 8.6 Strategic Perspectives8.6.1 Financial Perspective
 8.6.2 Operational Perspective
 8.6.3 Employee-Based Perspective
 8.6.4 Customer-Based Perspective
 8.7 Priorities
 8.8 Summary
 Chapter 9 Objectives
 9.1 Introduction
 9.2 Common Mistakes
 9.2.1 Lack of Strategic Alignment
 9.2.2 Focusing Too Much on Symptoms
 9.2.3 Ignoring the Client
 9.2.4 Forgetting What Youâ#x80
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re Great At
 9.3 Characteristics of a Good Objective
 9.3.1 Aligned with Strategic Mission
 9.3.2 Clear and Specific
 9.3.3 Inclusive
 9.3.4 Customer Centric
 9.3.5 Simple
 9.3.6 Measurable
 9.3.7 Realistic
 9.3.8 Nonconflicting