Pharmacy Management: Essentials for All Practice Settings

Contributors
 Preface
 I. Why Study Management in Pharmacy School?
 Chapter 1 Pharmaceutical Care as a Management Movement
 Chapter 2 Management Functions
 II. Managing Operations
 Chapter 3 Strategic Planning in Pharmacy Operations
 Chapter 4 Business Planning for Pharmacy Programs
 Chapter 5 General Operations Management
 Chapter 6 Managing Technology and Pharmacy Information Systems
 Chapter 7 Ensuring Quality in Pharmacy Operations
 III. Managing People
 Chapter 8 Organizational Structure and Behavior
 Chapter 9 Human Resources Management Functions. Chapter 10 Performance Appraisal SystemsChapter 11 Customer Service
 Chapter 12 Contemporary Workplace Issues
 Chapter 13 Time Management/Organizational Skills
 Chapter 14 Leadership in Pharmacy
 IV. Managing Money
 Chapter 15 Financial Reports
 Chapter 16 Third-Party Payer Considerations
 Chapter 17 Medicare Part D
 Chapter 18 Budgeting
 Chapter 19 Personal Finance
 V. Managing Traditional Goods and Services
 Chapter 20 Marketing Theory
 Chapter 21 Marketing Applications
 Chapter 22 Purchasing and Inventory Management
 Chapter 23 Merchandising
 VI. Managing Value-Added Services. Chapter 24 Appraising the Need for Value-Added ServicesChapter 25 Implementing Value-Added Pharmacy Services
 Chapter 26 Compensation for Value-Added Pharmacy Services
 Chapter 27 Evaluating the Outcomes of Value-Added Pharmacy Services
 VII. Managing Risks in Pharmacy Practice
 Chapter 28 Risk Management in Contemporary Pharmacy Practice
 Chapter 29 Compliance with Regulations and Regulatory Bodies
 Chapter 30 Preventing and Managing Medication Errors: The Pharmacist\'s Role
 VIII. Management Applications in Specific Pharmacy Practice Settings
 Chapter 31 Entrepreneurship. Chapter 32 Applications in Independent Community PharmacyChapter 33 Applications in Chain Community Pharmacy
 Chapter 34 Applications in Hospital Pharmacy Practice
 Index
 A
 B
 C
 D
 E
 F
 G
 H
 I
 J
 K
 L
 M
 N
 O
 P
 Q
 R
 S
 T
 U
 V
 W
 Z.