Organization Development and Change

Brief Contents......Page 4
Contents......Page 5
Preface......Page 16
About the Authors......Page 22
1 General Introduction to Organization Development......Page 23
PART 1 OVERVIEW OF ORGANIZATION DEVELOPMENT......Page 42
2 The Nature of Planned Change......Page 43
3 The Organization Development Practitioner......Page 67
PART 2 THE PROCESS OF ORGANIZATION DEVELOPMENT......Page 96
4 Entering and Contracting......Page 97
5 Diagnosing......Page 111
6 Collecting, Analyzing, and Feeding Back Diagnostic Information......Page 145
7 Designing Interventions......Page 179
8 Managing Change......Page 201
9 Evaluating and Institutionalizing Organization Development Interventions......Page 229
PART 3 HUMAN PROCESS INTERVENTIONS......Page 286
10 Interpersonal and Group Process Approaches......Page 287
11 Organization Process Approaches......Page 319
PART 4 TECHNOSTRUCTURAL INTERVENTIONS......Page 360
12 Restructuring Organizations......Page 361
13 Employee Involvement......Page 397
14 Work Design......Page 425
PART 5 HUMAN RESOURCE INTERVENTIONS......Page 460
15 Performance Management......Page 461
16 Talent Management......Page 495
17 Workforce Diversity and Wellness......Page 519
PART 6 STRATEGIC CHANGE INTERVENTIONS......Page 550
18 Transformational Change......Page 551
19 Continuous Change......Page 591
20 Transorganizational Change......Page 627
PART 7 SPECIAL APPLICATIONS OF ORGANIZATION DEVELOPMENT......Page 680
21 Organization Development for Economic, Ecological, and Social Outcomes......Page 681
22 Organization Development in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family–Owned......Page 707
23 Future Directions in Organization Development......Page 753
Glossary......Page 806
Name Index......Page 815
Subject Index......Page 819