Mastering VMware Horizon 8: An Advanced Guide to Delivering Virtual Desktops and Virtual Apps

Table of Contents
About the Author
About the Technical Reviewer
Acknowledgments
Foreword
Introduction
Chapter 1: Remote Desktop Solutions
	In This Chapter
	Why Deliver Desktops from a Data center or Cloud?
		Cost Savings
		Security
		Easy to Manage and Support
		Disaster Recovery (DR) and Business Continuity (BC)
		Scalability
		Bring Your Own Device (BYOD)
	Virtual Desktop Infrastructure (VDI)
		The Architecture of VDI
		Non-persistent Virtual Desktop Machines
		Persistent Virtual Desktop Machines
	Server-Based Computing
		Application Publishing
	VDI or SBC?
	Cloud-Based Desktops
	VMware Horizon Version 2006 (Horizon 8)
		What Is New?
		Horizon Licensing and Editions
			Perpetual Licensing Options
			Subscription Licensing Options
	Summary
Chapter 2: Getting Started with VMware Horizon
	Horizon Digital Workspace
	Horizon VDI Architecture
		Horizon Connection Server
		Horizon Replica Server
			How Does It Work?
		Horizon Enrollment Server
		VMware Unified Access Gateway (UAG)
		Horizon Agent
			Direct Connection
		Horizon Client
	Building Non-persistent Virtual Desktop Machines
		Instant Clones
			Instant Clone Smart Provisioning
		View Composer and Linked Clones
		The Anatomy of a Linked Clone
			Linked Clone Disk (Delta Disk)
			Persistent Disk or User Data Disk
			Disposable Disk
			Internal Disk
		Full Clones
		The Benefits of Cloning
		Delivering Applications
		Delivering End User–Specific Data and Settings
	Delivering the End-User Experience
		Display Protocols
			Blast Extreme
				Blast Extreme for Internal Connections
				Blast Extreme for External Connections
				Blast Extreme for Internal Tunneled Connections
			PCoIP
				PCoIP for Internal Connections
				PCoIP for External Connections
				PCoIP for Tunneled Connections
			Web Browser
				Browser-Based Internal Connections
				Browser-Based External Connections
				Browser-Based Tunneled Connections
			Microsoft Protocols
			Choosing the Protocol
	Hardware-Based High-End Graphics Capabilities
		Virtual Shared Graphics Acceleration (vSGA)
			Supported Graphics Cards for vSGA
			vSGA Configuration
		Virtual Dedicated Graphics Acceleration (vDGA)
			Supported Graphics Cards for vDGA
			vDGA Configuration
		Virtual Shared Pass-Through Graphics Acceleration (vGPU)
			Supported Graphics Cards for vGPU
			vGPU Configuration
	Unified Comms, Video, and Audio Support
		Real-Time Audio Video (RTAV)
		Microsoft Teams
	Printing
	External USB Device Support
		Filtering Supported USB Devices
		Managing Multifunction USB Devices
	Summary
Chapter 3: Architecting Horizon for Deployment
	The Starting Point
		Business Drivers and Requirements
		Assessments
			Assessing Your End Users
		Success Criteria
		Selecting the Solutions
	The Testing Phase
		Proof of Concept
		Proof of Technology
		Pilot
			Designing and Deploying the Pilot Environment
			Reviewing the Pilot
			Defining the Next Steps
	Designing the Production Environment
		Horizon Reference Architecture: Pod and Block
			Horizon Block
			Management Block
			Horizon Pod
		Cloud Pod Architecture (CPA)
	Architecting Horizon Infrastructure
		General Design Guidance
			Physical Host Servers
			Networking
			Storage
		vSphere Design for the Management Block
			ESXi Host(s)
				ESXi Host Server CPU Requirements
				ESXi Host Server Memory Requirements
				Storage
				Configuring for High Availability
			vCenter Server
				High Availability for vCenter Server
			Example Management Block Design
		vSphere Design for the Virtual Desktop Block
			ESXi Hosts
				ESXi Host Server CPU Requirements
					Light User
					Medium User
					Heavy User
				ESXi Host Server CPU Requirements
				Overcommitting CPU and Memory Resources
				Hardware Accelerated Graphics
				High Availability
			vCenter Servers
			Storage Requirements for Virtual Desktop Machines
				Storage Capacity
					Minimum Disk Space Requirements
					Disk Space Requirements for 50% Utilization
					Disk Space Requirements for 100% Utilization
					Desktop Block Storage Example
				Persistent Disks
				Storage Performance
			vSAN
			Networking
				Virtual Switches
				Network Bandwidth Considerations
				Load Balancing
				NSX for Horizon
		Horizon Component Sizing Requirements
			Connection Server Sizing
				Connection Server Hardware Requirements
				Connection Server Software Requirements
			Replica Server Sizing
			Configuration Maximums
				Cloud Pod Architecture Maximum Configurations
				Connection Server Maximum Configurations
				vSphere Configuration Maximums
					vCenter Server Configuration Maximums
					Datastore Configuration Maximums
					ESXi Host Server Configuration Maximums
		UAG Sizing
	Capacity Planning
	How End Users Connect
	Protecting Your Horizon Infrastructure
		DR
		Backup
	What Other Infrastructure Is Required?
		File Servers
		Database Servers
			Database Sizing Requirements
				Events Database
				App Volumes Database Requirements
			Supported Databases for Horizon
		Active Directory
	Summary
Chapter 4: Installing and Configuring Your Horizon Environment
	Before You Start
		Configuring Active Directory
			AD User Accounts
			Organizational Units (OUs) for Horizon Desktops
		Configuring vCenter Accounts
	Installing the Horizon Environment
		Installing the Horizon Connection Server
			Prerequisites and Requirements
			Performing the Installation
			Completing the Initial Configuration Tasks
				Adding the License Key
				Adding a vCenter Server for Desktop Management
				Instant Clone Domain Configuration
				Horizon Events Database Configuration
				Horizon Administrators
				General Settings
		Horizon Replica Server
			Prerequisites and Requirements
			Performing the Installation
		Horizon Enrollment Server
			Prerequisites and Requirements
			Performing the Installation
		Unified Access Gateway
			Deploying the Unified Access Gateway
			Initial Unified Access Gateway Configuration
			Configuring the Unified Access Gateway for Horizon
	Deploying Cloud Pod Architecture (CPA)
		Initializing the CPA Feature
		Joining a Pod Federation
	Summary
Chapter 5: Creating Virtual Desktop Images for Deployment
	Defining the Build Process
	Building the Virtual Desktop Gold Image for Windows
		Creating the Virtual Desktop Machine
			Configuring the Virtual Desktop BIOS
		Installing the OS on the Virtual Desktop Machine
		Installing VMware Tools
		Customize and Optimize the Virtual Desktop OS
		Installing Gold Image Applications
		Install the Horizon Agent
		Additional Agents
		Configuring for Hardware-Enabled Graphics
	Summary
Chapter 6: Building and Configuring Desktop Pools
	What Is a Desktop Pool?
		Desktop Pool Types
			Automated Desktop Pools
			Manual Desktop Pools
			RDS Desktop Pools
		Desktop Pool User Assignments
			Floating
			Dedicated
		Virtual Desktop Creation Options
			Instant Clones
			Full Clones
	Creating Automated Desktop Pools
		Creating Instant Clone Desktop Pools
			Instant Clone Dedicated Pools
			Virtual Instant Clone Floating Pools
		Creating Full Clone Desktop Pools
			Full Clone Dedicated Pools
			Full Clone Floating Pools
	Creating Manual Desktop Pools
		Using vCenter Virtual Desktop Machines
			Dedicated
			Floating
		Creating Desktop Pools from Other Sources
	Creating RDS Desktop Pools
	Desktop Pool End-User Entitlements
		Global Entitlements with CPA
	Managing Desktop Pools
		Adding a Desktop Pool
		Editing an Existing Desktop Pool
		Duplicating Desktop Pools
		Deleting an Existing Desktop Pool
		Adding and Removing Entitlements
		Status
		Access Group
		View Unentitled
		Updating the Image
			Updating the Instant Clone Desktop Pool Image
			Updating the Full Clone Desktop Pool Image
	Summary
Chapter 7: Managing Horizon with Active Directory GPOs
	Active Directory Configuration
		Adding the Horizon ADMX Templates
	Organizational Unit (OU) Requirements
		Configuring Horizon Group Policy Objects (GPOs)
		Configuring the Loopback Policy
	Configuring Horizon GPOs
	Summary
Chapter 8: Horizon Computer GPO Settings
	Computer Configuration GPO Settings
		PCoIP Client Session Variables
			Not Overridable Administrator Settings
				Configure PCoIP session encryption algorithms
				Configure PCoIP virtual channel
				Configure PCoIP client image cache size policy
				Configure PCoIP event log verbosity
				Configure PCoIP event log cleanup by time in days
				Configure PCoIP event log cleanup by size in MB
				Configure SSL cipher list
				Configure SSL connections to satisfy Security Tools
				Configure SSL protocols
				Configure the Client PCoIP UDP port
				Configure the PCoIP session MTU
				Configure the PCoIP session bandwidth floor
				Configure the PCoIP transport header
				Configure the maximum PCoIP session bandwidth
				Enable/disable audio in the PCoIP session
			Overridable Administrator Settings
		PCoIP Session Variables
			Not Overridable Administrator Settings
				Configure PCoIP USB allowed and unallowed device rules
				Configure PCoIP image quality levels
				Configure frame rate vs image quality preference
				Configure the PCoIP session audio bandwidth limit
				Configure the TCP port to which the PCoIP Server binds and listens
				Configure the UDP port to which the PCoIP Server binds and listens
				Disable sending CAD when users press Ctrl + Alt + Del
				Enable access to a PCoIP session from a vSphere console
				Enable/disable microphone noise an DC offset filter in PCoIP session
				Turn off Build-to-Lossless feature
				Turn on PCoIP user default input language synchronization
				Use alternate key for sending Secure Attention Sequence
		VMware Blast
			Audio playback
			Blast Codec Quality
			Cookie Cleanup Interval
			Cursor Warping
			Image Quality
			DSCP Marking
			DSCP from Agent, TCP/IPv4
			H.264 High Color Accuracy
				H.264
			H.264 Quality
			HEVC High Color Accuracy
			HEVC
			HTTP Service
			Max Session Bandwidth kbit/s Megapixel Slope
			Max Frame Rate
			Max Session Bandwidth
			Min Session Bandwidth
			PNG
			Screen Blanking
			UDP Protocol
			Keyboard locale synchronization
		VMware Horizon Client Configuration
			Allow Blast connections to use operating system proxy settings
			Allow data sharing
			Allow display scaling
			Allow HEVC Decoding
			Save resolution and DPI to server
			Automatically check for updates
			Automatically synchronize the keypad, scroll and caps lock keys
			Allow user to skip Horizon Client update
			Enable Horizon Client online update
			Update message pop-up
			URL for Horizon Client online update
			Automatic input focus in a virtual desktop window
			Automatically install shortcuts when configured on the Horizon server
			Block multiple Horizon Client instances per Windows sessions
			Disable desktop disconnect messages
			Disable time zone forwarding
			Disable toast notifications
			Disallow passing through client information in a nested session
			Enable relative mouse
			Custom error screen footer
			Always hide the remote floating language bar for hosted apps
			URL for Horizon Client online help
			Hide items in application context menu
			Default value of the ‘Hide the selector after launching an item’ checkbox
			Hide items in desktop context menu
			Hide items in desktop toolbar
			Hide items in system tray menu
			Hide items in the client toolbar menu
			Hotkey combination to grab input focus
			Hotkey combination to release input focus
			Display modifier function key
			Display only smart card certificates during login
			Configure maximum latency for mouse coalescing
			Delay the start of replications when starting the Horizon Client with Local Mode
			Tunnel proxy bypass address list
			Scripting Definitions
				Disconnected application session resumption behavior setting
				Desktop Layout
				DesktopName to select
				Logon DomainName
				Use existing client instance when connect to same server
				Locked Guest Size
				Suppress error messages (when fully scripted only)
				Logon Password
				Server URL
				Automatically connect if only one launch item is entitled
				Account to use for Unauthenticated Access
				Enable Unauthenticated Access to the server
				Logon UserName
				Connect USB devices to the desktop or remote application when they are plugged in
				Connect all USB devices to the desktop or remote application on launch
				Disable 3rd-party Terminal Services plugins
			Security Settings
				Allow command line credentials
				Configures the SSL Proxy certificate checking behavior of the Horizon Client
				Servers Trusted for Delegation
				Certificate verification mode
				Enable jump list integration
				Unlock remote sessions when the client machine is unlocked
				Enable Single-Sign-On for smart card authentication
				Enable SSL encrypted framework channel
					Ignore certificate revocation problems
				Default value of the ‘Log in as current user’ checkbox
				Display option to log in as current user
				Configures SSL protocols and cryptographic algorithms
				NTLM Settings
			View USB Configuration
				Allow Audio Input Devices
				Allow Audio Output Devices
				Allow Auto Device Splitting
				Allow other input devices
				Allow HID-Bootable
				Allow keyboard and Mouse Devices
				Allow Smart Cards
				Allow Video Devices
				Exclude Automatically Connection Device Family
				Exclude Automatically Connection Vid/Pid Device
				Exclude All Devices
				Exclude Device Family
				Exclude Vid/Pid Device
				Include Device Family
				Include Vid/Pid Device
				Exclude Vid/Pid Device from Split
				Split Vid/Pid Device
				Allow Device Descriptor Failsafe behavior
				Disable Remote Configuration
				Exclude Path
				Include Path
			VMware Browser Redirection
				Enable WebRTC camera and microphone access for browser redirection
				Ignore certificate errors for browser redirection
				Enable cache for browser redirection
			VMware Integrated Printing
				Do not redirect client printer(s)
				Allow to redirect L1 local printers to inner session
		VMware Horizon URL Redirection
			IE policy: Automatically enable URL Redirection plugin
			IE policy: Prevent users from changing URL Redirection plugin loading behavior
			Url Redirection Enabled
			Url Redirection IP Rules Enabled
			Url Redirection Protocol ‘…’
			Url Redirection whitelist configuration
			Url Redirection Protocol ‘http’
			Url Redirection Protocol ‘https’
		VMware View Agent Configuration
			Agent Configuration
				AllowDirectRDP
				AllowSingleSignon
				CommandsToRunOnConnect
				CommandsToRunOnDisconnect
				CommandsToRunOnReconnect
				ConnectionTicketTimeout
				CredentialFilterExceptions
				Disable Time Zone Synchronization
				DPI Synchronization
				DPI Synchronization Per Monitor
				Enable Battery State Redirection
				Enable multi-media acceleration
				Force MMR to use software overlay
				Prewarm Session Time Limit
				Single sign-on retry timeout
				ShowDiskActivityIcon
				Toggle Display Settings Control
				Enable Unauthenticated Access
				Disconnected Session Time Limit (VDI)
				Idle Time Until Disconnect (VDI)
			Agent Securi
			Clipboard Redirection
				Configure clipboard redirection formats
				Configure clipboard audit
				Whether block clipboard redirection to client side when client doesn’t support audit
				Clipboard memory size on server
				Configure clipboard redirection
				Configure file transfer
			Collaboration
				Allow control passing to collaborators
				Allow inviting collaborators by e-mail
				Allow inviting collaborators by IM
				Include Outlook-formatted URL in clipboard text
				Separator used for multiple e-mail addresses in mailto: links
				Server URLs to include in invitation message
				Turn off collaboration
				Maximum number of invited collaborators
			Drag and Drop
				Configure drag and drop formats
				Configure drag and drop size threshold
				Configure drag and drop direction
			Performance Tracker
				Enable Performance Tracker auto start in remote desktop connection
				Performance Tracker basic setting
				Enable Performance Tracker auto start in remote application session
			Scanner Redirection
				Default Color Mode
				Default Duplex
				Default Scanner
				Disable functionality
				Hide Webcam
				Lock Config
			Serial COM
				Bandwidth limit
				Disable functionality
				Local settings priority
				Lock configuration
				COM Port Isolation Mode
				Connect all ports automatically
			Smartcard Redirection
				Allow applications access to Local Smart Card readers
				Local Reader Name
				Require an inserted Smart Card
			True SSO Configuration
				All key sizes
				Minimum validity period required for a certificate
				Certificate wait timeout
				Disable True SSO
				Number of keys to pre-create
				Minimum key size
			Unity Touch and Hosted Apps
				Send updates for empty or offscreen windows
				Enable UWP support on RDSH platforms
				Enable Unity Touch
				Enable system tray redirection for Hosted Apps
				Enable user profile customization for Hosted Apps
				Only launch new instances of Hosted Apps if arguments are different
				Limit usage of Windows hooks
				Unity Filter rule list
			View Agent Direct-Connection Configuration
				Application Enabled
				Client Config Name Value Pairs
				Client Session Timeout
				Client setting: AlwaysConnect
				Client setting: AutoConnect
				Client setting: ScreenSize
				Multimedia redirection (MMR) Enabled
				Reset Enabled
				Session Timeout
				USB AutoConnect
				USB Enabled
				User Idle Timeout
				Client Credential Cache Timeout
				Disclaimer Enabled
				Disclaimer Text
				X509 Certificate Authentication
				X509 SSL Certificate Authentication Enabled
				Allow Legacy Clients
				Allow NTLM fallback
				Require Channel Binding
				Default Protocol
				External Blast Port
				External Framework Channel Port
				External IP Address
				External PCoIP Port
				External RDP Port
				HTTPS Port Number
			View RTAV Configuration
				Resolution – Default image resolution height in pixels
				Resolution – Default image resolution width in pixels
				Max frames per second
				Resolution – Max image height in pixels
				Resolution – Max image width in pixels
			View USB Configuration
				Exclude Vid/Pid Device
				Exclude All Devices
				Exclude Device Family
				Include HID Optimization Vid/Pid Device
				Include Vid/Pid Device
				Include Device Family
				Allow Audio Input Devices
				Allow Audio Output Devices
				Allow Auto Device Splitting
				Allow HID-Bootable
				Allow Smart Cards
				Allow Video Devices
				Allow keyboard and Mouse Devices
				Allow other input devices
				Exclude Automatically Connection Vid/Pid Device
				Exclude Vid/Pid Device from split
				Exclude Automatically Connection Device Family
				Split Vid/Pid Device
			VMware App Tap Configuration
				VMware Horizon Client Drive Redirection
				Configure drive letter mapping mode
				Define drive letter mapping table
				Timeout for drive letter initialization
				Display redirected device with drive letter
				Exclude Vid/Pid Device
				Include Vid/Pid Device
			VMware HTML5 Features
				Enable VMware HTML5 Features
				Disable Automatically Detect Intranet
				Enable automatic fallback after a whitelist violation
				Enable Navigation URL list for VMware Browser Redirection
				Show a page with error information before automatic fallback
				Enable URL list for VMware Browser Redirection
				Enable VMware Browser Redirection
				Enable VMware Geolocation Redirection
				Set the minimum distance for which to report location updates
				Enable URL list for VMware Geolocation Redirection
				Enable VMware HTML5 Multimedia Redirection
				Enable URL list for VMware HTML5 Multimedia Redirection
				Enable Chrome Browser for VMware HTML5 Multimedia Redirection
				Enable Edge Browser for VMware HTML5 Multimedia Redirection
				Enable software acoustic echo cancellation for Media Optimization for MS Teams
				Enable sharing the client desktop screen while remoting the MS Teams app in app sharing mode
				Enable Media Optimization for Microsoft Teams
			VMware Integrated Printing
				Do not change default printer
				Disable LBP
				Do not redirect client printer(s)
				Disable printer redirection for non-desktop client
				Disable Printer Property Persistence
				Print Preview Setting
				Printer Driver Selection
				Printer Name Schema
				Specify a filter in redirecting client printers
			VMware Virtualization Pack for Skype for Business
				Disable extended filter for acoustic echo cancellation in Virtualization Pack for Skype for Business
				Enable Detect Proxy Settings
				Force Skype for Business in non-optimized mode
				Show Icon
				Show Messages
				Suppress Minor Version Mismatch Warning
		VMware View Common Configuration
			Enable extended logging
			Configure dump creation on program error
			Disk threshold for log and events in Megabytes
			Override the default View Windows event generation
			Log Configuration
				Log directory
				Maximum number of debug logs
				Maximum debug log size in Megabytes
				Number of days to keep production logs
				Send logs to a Syslog server
				Performance Alarms
				CPU and Memory Sampling Interval in Seconds
				Overall CPU usage percentage to issue log info
				Overall memory usage percentage to issue log info
				Process CPU usage percentage to issue log info
				Process memory usage percentage to issue log info
				Processes to check comma separated name list allowing wild card and exclusions
			Security Configuration
				Only use cached revocation URLs
				Revocation URL check timeout in milliseconds
				Type of certificate revocation check
		VMware View Server Configuration
			Enumerate Forest Trust Child Domains
			Recursive Enumeration of Trusted Domains
			Windows Password Authentication Mode
	Summary
Chapter 9: Horizon User GPO Settings
	User Configuration GPO Settings
		VMware Blast
		VMware Horizon Client Configuration
			Allow display scaling
			Always on top
			Automatic input focus in a virtual desktop window
			Automatically install shortcuts when configured on the Horizon Server
			Disable desktop disconnect messages
			Disable opening local files in hosted applications
			Disable sharing files and folders
			Don't check monitor alignment on spanning
			Disable toast notifications
			Enable multi-media acceleration
			Enable relative mouse
			Enable the shade
			Always hide the remote floating language (IME) bar for Hosted Apps
			Hide items in application context menu
			Default value of 'Hide selector after launching an item' checkbox
			Hide items in desktop context menu
			Hide items in desktop toolbar
			Hide items in system tray menu
			Hide items in the client toolbar menu
			Hotkey combination to grab input focus
			Hotkey combination to release input focus
			Pin the shade
			Display modifier function key
			Default Exit Behavior for Local Mode Desktops
			RDP Settings
				Audio redirection
				Bitmap cache file size in MB for 16bpp, 24bpp, 32bpp, and 8bpp bitmaps
				Bitmap caching/cache persistence active
				Color depth
				Desktop composition
				Cursor shadow
				Show contents of window while dragging
				Menu and windows animation
				Themes
				Desktop background
				Enable RDP Auto-Reconnect
				Enable compression
				Enable Credential Security Service Provider
				Font smoothing
				Windows key combination redirection
				Enable audio capture redirection
				Redirect clipboard
				Redirect drives
				Redirect supported plug-and-play devices
				Redirect serial ports
				Redirect printers
				Redirect smart cards
				Shadow bitmaps
			Scripting Definitions
			Security Settings
			VMware Integrated Printing
				Do not redirect client printer(s)
				Allow to redirect L1 local printers to inner session
		VMware Horizon URL Redirection
		VMware View Agent Configuration
			Agent Configuration
				Disable Time Zone Synchronization
				DPI Synchronization Per Monitor
				DPI Synchronization
			Agent Security
				Accept SSL encrypted framework channel
				Enable user profile customization for Hosted Apps
				Only launch new instances of Hosted Apps if arguments are different
			Clipboard Redirection
			Scanner Redirection
				Bandwidth Limit
				Compression
				Force the TWAIN Scanning Properties dialog
				TWAIN Scanner Properties dialog location
			Serial COM
			VMware Integrated Printing
			Watermark
				Watermark Configuration
	Summary
Chapter 10: Managing the End-User Environment
	What Is a User Profile?
		How Are End-User Profiles Created?
		User Profile Types
		Profile Management for Horizon Desktops
	User Environment Management (UEM)
		What Is UEM?
		Why UEM?
		How Does UEM Work?
	The Composite Desktop Model
		The Operating System
		Delivering Applications
			App Volumes Delivered Applications
			App Volumes Writable Volumes
	VMware Dynamic Environment Manager (DEM)
		How Does DEM Work?
		Horizon Smart Policies
	Summary
Chapter 11: Horizon Apps
	Horizon Apps High-Level Architecture
	Design Considerations
	Installing and Configuring Horizon Apps
		Building and Configuring an RDSH Environment
			Testing RemoteApp Functionality
		Installing Applications for Horizon Apps Delivery
			Installing Apps Natively on RDSH
			App Volumes Delivered Apps
		Installing the Horizon Agent for RDSH
	Configuring the Connection Server for Horizon Apps
		Creating a Manual Farm
		Creating an Application Pool
			Creating an Application Pool from Installed Applications
			End-User Entitlements
		Creating an Application Pool Manually
	Load Balancing with Custom Scripts
		Enable Script Host Service
		Configure the Script to Run
	Building Stateless Published App Delivery
	Managing Farms and Application Pools
		Managing Existing Farms
	Application Pool Management
	Summary
Chapter 12: Horizon Published Desktops
	Horizon Architecture for Desktop Sessions
	Design Considerations
	Configuring Horizon Desktop Sessions
		Building and Configuring an RDSH Environment
		Installing the Horizon Agent for RDSH
	Configuring the Connection Server for Horizon Apps
		Creating a Manual Farm
		Creating a Desktop Pool
			End-User Entitlements
	Load Balancing with Custom Scripts
		Enable Script Host Service
		Configure the Script to Run
	Building Automated Farms
	Managing Farms and Application Pools
		Managing Existing Farms
	RDS Desktop Pool Management
		Adding a Desktop Pool
		Editing an Existing Desktop Pool
		Deleting an Existing Desktop Pool
		Adding and Removing Entitlements
		Status
		Access Group
		View Unentitled
		Additional Management Tasks
	Summary
Chapter 13: Connecting End Users
	Horizon Clients
		Horizon Client for Windows
			Installing the Horizon Client for Windows
			Connecting to Horizon Delivered Resources
			Using the Horizon Client
				Horizon Client Configuration Options
				Configuration Options Once Connected
					Settings Menu Options
				Configuration Options During an Active Session
		Horizon Client for Linux
		Horizon Client for macOS
		Horizon Client for Chrome OS
		Horizon Client for Android
		Horizon Client for iOS
	Hardware Clients
		Thin Client Devices
		Zero Client Devices
		Repurposing Existing Hardware Devices
	Next-Gen Edge OS for Digital Workspaces with IGEL
		Universal Management Suite (UMS)
	Browser-Based HTML Access
		Customizing the Horizon Web Access Page
	Summary
Chapter 14: Horizon Enterprise Edition
	App Volumes
	App Volumes Use Cases
		Application Management
		Enhanced End-User Experience
	How Does Application Layering Work?
	VMware App Volumes
	How Does App Volumes Work?
		Application
		Package
		Program
		Creating Application Layers
		Delivering Application Layers
		Managing a Single Application
		Managing a Group of Applications
	Writable Volumes
	Why Deploy App Volumes?
	ThinApp
	Workspace ONE Unified Workspace
	Summary
Chapter 15: Upgrading Horizon
	Before You Start the Upgrade
	Backing Up Your Environment Before Upgrading
		Compatibility
	The Upgrade Sequence
	Upgrading Horizon Clients
	Upgrading the Connection Servers
		Upgrading the Replica Server
	Upgrading the UAG Appliance
	Upgrading the Horizon Agent
		Scenario #1: Virtual Desktop Only
		Scenario #2: Virtual Desktop and Other Agents
		Scenario #3: Virtual Desktop, Other Agents, and VMware Tools
		Pushing Out the Upgraded Instant Clone Desktop Pool Image
	Upgrading AD Components
	What About Upgrading the Display Protocol?
	Summary
Chapter 16: Running Horizon in the Cloud
	Deployment Options
	Horizon Subscription-Based Licensing
	Horizon Cloud Control Plane
	Horizon JMP
		JMP Orchestration Components
			VMware Workspace ONE
			VMware Dynamic Environment Manager (DEM)
			VMware Instant Clones
			VMware App Volumes
	Horizon Image Management Service
	Horizon Cloud Brokering
		Horizon Universal Broker
			How Does It Work?
		Horizon Single-Pod Broker
	Horizon Cloud Connector
	Horizon Cloud on Microsoft Azure
	Summary
Chapter 17: Horizon Troubleshooting
	General Troubleshooting
		How Many Users Are Experiencing Issues?
		Troubleshooting Performance-Related Issues
			User Performance Issues
			Non-virtualized Performance Issues
		Bandwidth, Connectivity, and Networking Issues
		Compute Resource Issues with CPU and Memory
		Disk Performance Issues
	Troubleshooting Horizon-Specific Issues
		Horizon Infrastructure Issues
	Horizon Help Desk Feature
	Additional Help and Support
	Summary
Index