Mass Customization for Personalized Communication Environments: Integrating Human Factors

Title
......Page 2
Table of Contents......Page 6
Preface......Page 15
Acknowledgment......Page 20
The Life Event Cycle:A Special Management Tool for Mass Customization of Services......Page 22
Optimizing Consumer Responses to Mass Customization......Page 31
Resource Implications of Manufacturer-Customer Interactions in Mass Customization......Page 44
A Multi-Agent System for Recommending Customized Families of Products......Page 56
Developing Interoperability in Mass Customization Information Systems......Page 70
Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges......Page 96
A Dynamic User Centric Framework for Enhancinge Services Effectiveness Aiming at Mass Customization......Page 129
Adaptive Interaction for Mass Customisation......Page 154
Personalizing the TV Experience: Vocomedia – A Case Study from Interactive TV......Page 170
Affective Human Factors Design with Ambient Intelligence for Product Ecosystems......Page 183
Technological and Psychological Fundamentals of Psychological Customization Systems: An Example of Emotionally Adapted Games......Page 203
Expected and Realized Costs and Benefits from Implementing Product Configuration Systems......Page 237
Usability and User Experience Evaluation Methods......Page 253
Effective Product Customization on the Web: An Information Systems Success Approach......Page 265
Compilation of References......Page 280
About the Contributors......Page 308
Index......Page 315