Kozier & Erb's Fundamentals of Nursing

Cover......Page 1
Dedication......Page 4
Contents......Page 6
Preface......Page 10
Acknowledgements......Page 11
About the Author......Page 12
 1.1 Introduction......Page 14
 1.2 Value Chain Framework......Page 15
 1.4 Evolution of ERP Systems......Page 17
 1.6 Three-tier Architecture for ERP Systems......Page 22
 1.7 Stages Theory and Its Application to Evolution of ERP......Page 25
 1.9 Scope of ERP systems......Page 26
 1.10 General Model of Business and Role of ERP......Page 27
 1.12 Implementations in India......Page 29
 Case Study......Page 30
 Exercises......Page 32
 Endnotes......Page 33
 2.2 Life Cycle of an ERP Project......Page 34
 2.3 Teams......Page 43
 Conclusion......Page 46
 Case Study......Page 47
 Endnotes......Page 50
 3.1 Introduction......Page 51
  3.2.1 Strategic Benefits......Page 52
  3.2.2 Operational Benefits......Page 53
  3.2.5 Intangible Benefits......Page 54
  3.2.6 What Benefits an Organization May Expect?......Page 55
 3.3 Cost of an ERP Implementation......Page 56
  3.3.1 Direct Costs......Page 57
  3.3.2 Indirect Cost......Page 58
 3.4 Cost-benefit Analysis......Page 59
 Case Study......Page 61
 Endnotes......Page 63
 4.1 Introduction......Page 64
 4.3 Factors That Influence Pre-implementation Attitude......Page 65
 4.4 How to Enhance Attitude?......Page 67
  4.4.1 Extended Technology Acceptance Model......Page 68
  4.4.2 Summary......Page 69
 4.5 Change Management Strategies to Handle Organizational Issues......Page 70
  4.5.2 Improvisational Model......Page 71
 4.6 Creating a Change Management Strategy to HandleOrganizational Issues......Page 72
  4.7.1 Force Field Analysis......Page 73
  4.7.2 The Matrix of Change......Page 75
 Case Study......Page 79
 Exercises......Page 82
 Endnotes......Page 83
 5.1 Introduction......Page 86
  5.2.2 Organizational Infrastructure and Processes......Page 87
 5.3 Strategic Alignment Framework and Its Application toStrategic Alignment......Page 88
 5.4 Are Business and IT Aligned?......Page 92
 5.5 Balanced Scorecard: An Alignment Tool......Page 93
 Endnotes......Page 96
 6.1 Introduction......Page 99
 6.2 Structured English and Structured Interviews......Page 101
 6.3 Event-driven Process Chains......Page 102
 6.4 Object-oriented Model......Page 109
 6.6 Data Activity Model for Configuration......Page 113
 Case Study......Page 118
 Exercises......Page 122
 Endnotes......Page 123
 7.1 Introduction......Page 125
 7.2 Processes and Their Characteristics......Page 127
  7.2.2 Process Evaluation......Page 128
 7.3 Life Cycle of a BPR Project......Page 129
  7.3.1 Establishing Vision, Objectives, Scope and Mode of BPR......Page 130
  7.3.3 Business Analysis......Page 131
 7.4 Life Cycle of an IT-driven BPR Project......Page 133
 7.5 Re-engineering Examples......Page 134
 Case Study......Page 135
 Endnotes......Page 138
 8.1 Introduction......Page 140
 8.2 ERP System Selection Team......Page 141
 8.5 Preliminary Filtering......Page 142
 8.6 Parameters for ERP Selection......Page 143
 8.7 Prepare and Release Request for Proposal (RFP)......Page 146
  1.2 Schedule of Events......Page 147
  2.2 Costs Associated with Preparation of the Vendor’s Response......Page 148
  2.7 Warranty and Support......Page 149
  2.11 Price Stability......Page 150
  2.13 Changes in Team......Page 151
  2.18 Right to Reject......Page 152
  3.5 Deliverables......Page 153
  3.9 TMD Involvement......Page 154
 4. Integration , Security and Backup......Page 155
 5. Performa For Financial/Price Bid......Page 156
 8.8 Gap Analysis......Page 157
 8.9 AHP for ERP Selection......Page 158
 Case Study......Page 166
 Endnotes......Page 167
 9.1 Introduction......Page 169
 9.2 Success of an ERP System is Multi-dimensional......Page 170
 9.3 Critical Success Factors......Page 172
 9.4 Risk Associated with an ERP Project......Page 176
 9.5 Measuring Performance of ERP System Using Balanced  Scorecard......Page 179
 Exercises......Page 182
 Endnotes......Page 183
 10.2 Electronic Data Interchange......Page 184
  10.2.1 EDI Standards......Page 185
 10.3 Supply Chain Management......Page 186
  10.3.1 Role of IT in SCM......Page 189
 10.4 Customer Relationship Management......Page 190
 10.5 Data Warehouse......Page 191
  10.5.1 Architecture of Data Warehouse......Page 192
  10.5.2 Process of Creating a Data Warehouse......Page 193
 10.6 Data Mining......Page 195
 Conclusion......Page 196
 Endnote......Page 197
 11.1 Introduction......Page 198
 11.2 Indian Market......Page 199
 11.3 SAP......Page 200
 11.3 Oracle......Page 203
 11.4 Oracle Peoplesoft......Page 204
 11.5 JD Edwards......Page 205
 11.7 Baan......Page 206
 11.8 Ramco......Page 207
 Endnotes......Page 208
Appendix A : Implementations in India......Page 209
Appendix B : Articles and Cases......Page 211
Index......Page 214