IT Project Management Handbook

Table of Contents......Page 2
IT Project Management Handbook......Page 12
Introduction......Page 14
 Section I: Information Technology Process......Page 17
 Effective IT Project Management Techniques......Page 18
 Personal Characteristics......Page 20
 IT Project Initiation......Page 21
 Identification of Users, Customers, and Stakeholders......Page 23
 Stakeholders......Page 24
 IT Project Development Life Cycle Phases......Page 25
 Case Study 1-1......Page 26
 Project Management Checklist......Page 27
 Project Book......Page 29
 Setting Project Goals......Page 30
 Project Modeling and Simulation......Page 31
 Scheduling the Work Breakdown Structure......Page 33
 Budgeting......Page 34
 Project Organization......Page 35
 Functional......Page 36
 Matrix......Page 37
 Hybrid......Page 38
 Staffing......Page 39
 Revisiting Case Study 1-1......Page 41
 Project Planning Checklist......Page 43
 Constructive Cost Model......Page 44
 COCOMO II......Page 47
 Function Points Method......Page 48
 COCOMO and the Function Points Method......Page 49
 Earned Value Tool......Page 50
 Scheduling Techniques......Page 52
 Gantt Chart......Page 53
 PERT Chart......Page 54
 Case Study 3-1......Page 58
 System Quality Characteristics......Page 61
 Quality Indicators......Page 62
 Quality Parameters......Page 63
 Technical Walk-Through......Page 64
 System Software Quality and Interoperability......Page 65
 Software Development Capability Maturity Model......Page 67
 QAS Checklist......Page 69
 Section II: Industry Best Practices......Page 71
 Risk Factors......Page 72
 Private Risk Management Plan......Page 74
 Risk Assessment Plan......Page 75
 Risk Mitigation Plan......Page 76
 Principal Best Practices......Page 78
 Metric-Based Scheduling and Management......Page 79
 Defect Tracking Against Quality Targets......Page 80
 Risk Management Checklist......Page 81
 Characteristics of a Good System Development Standard......Page 84
 IEEE Standards......Page 85
 Standard for Application and Management of the Systems Engineering Process......Page 86
 Standard for IT: Software Life-Cycle Processes......Page 87
 ISO 9000 Standards......Page 90
 Tailoring Standards Techniques......Page 91
 IT Project Standards Checklist......Page 92
 Project Measurement......Page 99
 Project Measurement Metrics......Page 100
 Case Study 7-1......Page 101
 Management Measurement Criteria......Page 102
 Best Practices System Metrics......Page 103
 Case Study 7-2......Page 104
 Project Software Measurement......Page 105
 Practical Software Measurement......Page 106
 Project Measurement Checklist......Page 107
 CI Selection Criteria......Page 109
 Robustness......Page 110
 Quality of Support......Page 111
 Microsoft Project 98......Page 112
 Kidasa Software's Milestones Etc. 5.0......Page 113
 AEC Software's FastTrack Schedule 6.0......Page 115
 Digital Tools, Inc., AutoPlan......Page 116
 Computer Associates International, CA-SuperProject for PC......Page 117
 COSMIC, COMPASS......Page 118
 Quality Software Products Co., MasterPlan......Page 119
 Risk Radar......Page 120
 Commercial Items Checklist......Page 122
 Section III: Using the Latest Technology......Page 123
 Knowing the Customer......Page 124
 Customer Expectations......Page 125
 Customer Acceptance Criteria......Page 127
 Manpower and Personnel Integration......Page 128
 Human System Integration......Page 129
 System Safety......Page 130
 System Security......Page 131
 Customer Management Checklist......Page 133
 Modems......Page 134
 WAN......Page 135
 Challenges to the Project Manager......Page 136
 Wireless Data Providers......Page 137
 Wireless Devices and Platforms......Page 138
 Future of Wireless Technology......Page 139
 Virtual Private Networking......Page 140
 Emerging Wireless Technologies Standard......Page 141
 E-Commerce and M-Commerce......Page 142
 Wireless Communication......Page 143
 Extensible Markup Language......Page 144
 Information Architecture......Page 145
 Distributed Computing Environment......Page 146
 Common Object Request Broker Architecture......Page 147
 Interface Definition Language......Page 148
 Distributed COM......Page 149
 CORBA 2.0 and Interoperability......Page 150
 Case Study 12-1......Page 151
 Case Study 12-2: Management of a Bank Account......Page 152
 Case Study 12-3: A-Bank Information System......Page 153
 Distributed Object Technology......Page 155
 Service Objects......Page 156
 Load Balancing......Page 157
 Use Case Design Information......Page 158
 Discussion......Page 160
 Design......Page 162
 Operational Requirements......Page 163
 Technical Architect Roles......Page 164
 Development Environment......Page 165
 Production Environment......Page 166
 Section IV: Building an IT System......Page 167
 Requirement Determination......Page 168
 Requirement Elicitation......Page 169
 Good Requirements......Page 170
 Requirement Types......Page 171
 Complete......Page 172
 Testable......Page 173
 System Requirement Specification......Page 174
 Case Study 15-1......Page 177
 System Requirement Checklist......Page 179
 Requirements Management Process......Page 180
 Requirements Management Tools......Page 181
 Selection Criteria of a Good Requirements Management Tool......Page 182
 Requirements-Driven Development and Testing......Page 183
 Internet-Based Nature......Page 184
 Traceability Throughout the Life Cycle......Page 185
 Automatic Requirement Import......Page 186
 Integration of the Life Cycle......Page 187
 Enterprise Resource Planning......Page 188
 Supply Chain Management......Page 189
 System Design......Page 190
 Allocation of Requirements to CSCI......Page 191
 IT System Architectural Model......Page 192
 Establishment of a System Reuse Plan......Page 193
 Various Responsibilities and Duties......Page 194
 Training......Page 195
 Case Study 17-1......Page 196
 Ease of Use......Page 197
 Data Modeling Capabilities......Page 198
 System Design Features......Page 200
 System Design Checklist......Page 201
 Software Requirements Process......Page 203
 Software Life-Cycle Model......Page 204
 Incremental Model......Page 205
 Waterfall Model......Page 206
 Prototype and Simulation Model......Page 207
 Spiral Model......Page 208
 Operational Model......Page 209
 Domain Prototype Model......Page 210
 Domain Functional Model......Page 211
 Case Study 18-1......Page 212
 Software Requirement Specification......Page 213
 What is Software Design?......Page 215
 Object-Oriented Method......Page 216
 Object Attribute......Page 218
 Object Behavior Model......Page 221
 Structured Design Method......Page 223
 Software Design Description......Page 224
 Software Implementation with Reuse......Page 227
 Reengineering......Page 228
 Case Study 20-1......Page 229
 Software Testing......Page 230
 Dynamic Analysis Techniques......Page 231
 Case Study 20-2......Page 232
 Software Integration Testing......Page 233
 Configuration Management......Page 234
 Configuration Control Board......Page 235
 Section V: IT Project Completion and Evaluation......Page 237
 System Integration Testing......Page 238
 Case Study 21-1: Doomed Mars Spacecraft......Page 240
 System Requirements Verification and Validation......Page 241
 Customer Acceptance Testing......Page 242
 Well-Managed, Successful IT Project......Page 243
 Unsuccessful IT Project......Page 245
 Future Trend......Page 247
 Checklist: Suggestions for a Successful IT System Project......Page 248
 Conflict......Page 250
 Corporate Service Professionals......Page 251
 Program......Page 252
 Program Execution......Page 253
 Lessons Learned......Page 254
A-C......Page 255
D......Page 257
E-I......Page 258
L-O......Page 259
P-S......Page 260
T-X......Page 263
References......Page 264
 Chapter 4: Project Management Quality Control Mechanism......Page 269
 Chapter 12: Distributed Object Technology......Page 270
 Chapter 18: Software Requirements......Page 271
 Chapter 21: System Integration and Evaluation......Page 272
 Chapter 22: Practical Case Study......Page 273
 Chapter 13: Distributed Objects......Page 274
 Chapter 15: System Requirements......Page 275