I Think and Write, Therefore You Are Confused: Tehnical Writing and The Language Interface

Cover
Half Title
Title Page
Copyright Page
Dedication
Endorsement Page
Table of Contents
A Preface to Confess
Acknowledgments
Author Bio
Part I I Write, Therefore I Am Misunderstood
	Chapter 1 Requirements: Meant for All Seasons
		1.1 How Old Is the Old How?
		1.2 The Mirror and the Lamp
		1.3 Simplifiers vs. Complexifiers
		1.4 The Original Scene: Language Speaks
	Chapter 2 The Language of Language
		2.1 Words Words, Friendly Foes
		2.2 Capable Translator Called Language
			2.2.1 Assets Called Nonnatives
		2.3 The Power of Language: The Language of Power
		2.4 Language Changes without Changing
		2.5 Neuro-Linguistic Programming (NLP)
		2.6 Hypnotized by Language
	Chapter 3 Design of Language; Language of Design
		3.1 Words in Contract
		3.2 Referential vs. Non-referential Functions
		3.3 Horizon of Expectation – Paratext
	Chapter 4 To Be Writing or to Refrain From Writing? That Is the Question
		4.1 Let There Be the User, and There Was No Loser
		4.2 How Much Info Would Inform?
		4.3 You Write, But They’ll Own, Right?
			4.3.1 If Right, Then Do Write
		4.4 User Guide Guides User
			4.4.1 Shifting Focus from “I” to “We”
	Chapter 5 Technical Communication
		5.1 What Is Technical Writing?
		5.2 Sell Yourself First, Your Product Next
		5.3 “Tech Pubs Suck,” They Say
			5.3.1 Noise Overriding Signal
		5.4 Brief Leaves No Grief
	Chapter 6 Mission: Omission of Miscommunication
		6.1 English and Aviation
		6.2 Wanted: A Culprit Named Language
		6.3 Code-Switching: The Powerful, Invisible Barrier
		6.4 Bad Writing: Latent and Active Failures
		6.5 Lost in Translation
		6.6 Miscommunication Communicates Loss and Cost
		6.7 PowerPoint: Powerful but Pointless – The Columbia Disaster
		6.8 Use a Checklist to Make Your Checklist
		6.9 Left, Left Out; That’s Not Right – Flight BD092
		6.10 Tie It Right to Language before Language Ties You Up
	Chapter 7 Fair to Err?
		7.1 Designs vs. Humans
			7.1.1 Done by Don
		7.2 Who Overrides What – An Expectation Called Automation
			7.2.1 A Kingdom Noticed Seldom
		7.3 Either Design Right or Resign Right Now
			7.3.1 The UI and the HMI
		7.4 Language: The Present Absence
		7.5 The Language Interface
			7.5.1 An Intervention Called Interpretation
Part II Language, Would You Mind Stop Speaking for Me?
	Chapter 8 Simplified English Simplified
		8.1 Deep Structure and Surface Structure
		8.2 Semantics
		8.3 Generativity
		8.4 Displacement
	Chapter 9 Writer: The Deliverer
		9.1 Gun with the Will
		9.2 An SOP for SOPs
			9.2.1 Requirements Required for Requirement
		9.3 Bad Is Not Good
		9.4 Tell Them What, Show Them Why
			9.4.1 Systems Thinking
		9.5 Thou, the Word Miser; Thou, The Word Master
		9.6 Clouds Thick, Whereabouts Unknown
			9.6.1 Relationships Transcend Parts
		9.7 It Is Written; Are They Sold?
			9.7.1 Catch 22
		9.8 Empower the User
		9.9 The Customer Can Always Write: Choosers Called Beggars
	Chapter 10 Going with the Grain of the Brain
		10.1 Experimental Writing vs. Technical Writing
			10.1.1 Nonreciprocity vs. Reciprocity
		10.2 Here It Is, but You Won’t See It: The Art of Concealment
		10.3 Soft: To Be Hardly Neglected
		10.4 It’s in Your Hands
		10.5 Writing and the Unity of Effect
			10.5.1 Modus Operandi
		10.6 Five Elements of the Communication Process
		10.7 Communication, Thou Shalt Communicate
	Chapter 11 Factors Called Humans
		11.1 Design Errs: Designers or Murderers?
		11.2 Close, Yet Distant
		11.3 When You Write, They Assume You’re Right
			11.3.1 Inspect What You Expect
		11.4 The Street Smart, Book Smart Tech Writer
		11.5 Understanding Understanding
		11.6 Human Information Processing
		11.7 Nonverbal Communication
			11.7.1 Economical Language Called Writing
	Chapter 12 Enforcement, the Missing Link
		12.1 From the Authority: FAA Writing Standards (Order 1000.36)
		12.2 Writers Called Cultures
		12.3 Independent and Interdependent
			12.3.1 An Encounter
		12.4 Why Requirements Are Not Followed
			12.4.1 Inherited the Mess? Why Embrace It?
	Chapter 13 Either Illuminate or Forever Eliminate
		13.1 One Truth and So Many Realities, Judgments, and Interpretations?
		13.2 Patience Does Pay Off
			13.2.1 Excuse Me?
		13.3 Thinking in Language: The Language-Thought
		13.4 Context in This Course
		13.5 Humans Write, Humans Read, Humans Wonder, Humans Give Up
	Chapter 14 Storytellers That We Are: Art of the Narrative That We Own
		14.1 Linear vs. Nonlinear, Throughout the Year
		14.2 Narratives and Their Intertexts
			14.2.1 Originality: A False Mentality
		14.3 Be for the Law
		14.4 Comprehensible – Desire vs. Avoidance
		14.5 Received as Sent? Negative, Resend
	Chapter 15 Fully Owned by Language
		15.1 Perception: Misconceptions, Misjudgments, Misunderstanding, Misinterpretation
		15.2 Biases: Profoundly Available
		15.3 Immigrants Are Shy – Digital Literacy
	Chapter 16 Maintenance – Continuing Airworthiness
		16.1 Regulation, Notice, Guidance
		16.2 Babel Confounds – Form vs. Content
		16.3 OID Isn’t Void: O-Level, I-Level, D-Level
		16.4 Types of Technical Manuals
		16.5 ATA 100 Chapters
		16.6 Numbering Commercially
			16.6.1 System–Subsystem–Unit
		16.7 The CTPL Hub
	Chapter 17 Numbering Publications Noncommercially
		17.1 E for Era: Interactive Tech Pubs
		17.2 Discrepancy, See?
		17.3 Pubs for the Mobs: The Art of Supplementing
	Chapter 18 Writing in Progress: Instruments at Work
		18.1 Speaking First, Writing Next?
			18.1.1 Logocentrism Deconstructed
		18.2 Easy English Would Be Easily Hard
		18.3 A Still Mind Can Still Write
		18.4 Infinity Confuses Indefinitely
		18.5 Experience Counts
			18.5.1 Recommendations for Me, for You, for Us
Appendix – Tech Writing, Sample 1
Appendix – Tech Writing, Sample 2
Bibliography
Index