How to Manage: The Definitive Guide to Effective Management

Front Cover
Half Title
Title Page
Copyright Page
Contents
About the author
About the sixth edition
Publishers acknowledgement
1. Introduction and summary: real managers for the real world
	Rational management
	Emotional management
	Political management
	Management quotient
2. Rational management skills: dealing with problems, tasks and money
	Starting at the end: focus on outcomes
	Achieving results: performance and perceptions
	Making decisions: acquiring intuition fast
	Solving problems: prisons and frameworks – and tools
	Strategic thinking: floors, romantics and the classics
	Financial skills
	Setting budgets: the politics of performance
	Managing budgets: the annual dance routine
	Managing costs: minimising pain
	Surviving spreadsheets: assumptions, not maths
	Using time effectively: activity versus achievement
3. Emotional management skills: dealing with people
	Motivating people: creating willing followers
	Building the high-performance team: the RAMP model
	Managing professionals: managing people who do not want to be managed
	Managing people you cannot see: building remote and hybrid teams
	Persuading people: how to sell anything
	Coaching: no more training
	Delegating: doing better by doing less
	Handling conflict: from FEAR to EAR
	Minding your mind: the management mindset
	Learning the right behaviours: what your team really wants
4. Political management skills: acquiring power to make things happen
	The ten laws of power: achieving PQ
	Taking control: the power of ideas
	Managing change: people, not projects
	Managing the change process
	People and change: through the valley of death
	Making things happen: managing projects
	The art of unreasonable management: ruthlessness
	Managing your boss: and difficult people
	Managing your career: career is a noun and a verb
	Playing the game: manage the politics
	Achieving and using influence: become the trusted manager
5. Management quotient skills: managing your journey
	Managing your career journey: your 45-year map
	Stepping up: first-time and accidental managers
	Into the matrix: leading from the middle
	Reaching the summit: top-level management
	Acquiring MQ: how to learn success
	Employing MQ: uses and abuses
	Decoding your success formula: your journey
Index
Back Cover