Enterprise Information Systems: 22nd International Conference, ICEIS 2020, Virtual Event, May 5–7, 2020, Revised Selected Papers (Lecture Notes in Business Information Processing, 417)

Preface
Organization
Contents
Databases and Information Systems Integration
Anonimisation, Impacts and Challenges into Big Data: A Case Studies
	1 Introduction
	2 Background
		2.1 Related Work
	3 Partial Results
		3.1 Hypothetical Case 1
		3.2 The Hipothetical Case 2
	4 Threats and Validation
		4.1 The Hypothetical Case 1
		4.2 The Hypothetical Case 2
		4.3 Validation
	5 Conclusions
	References
Streaming Set Similarity Joins
	1 Introduction
	2 Background
		2.1 Set Similarity
		2.2 Optimization Techniques
		2.3 Temporal Similarity
		2.4 Problem Statement
	3 Similarity Join over Set Streams
		3.1 Baseline Approach
		3.2 The SSTR Algorithm
	4 The Partial Token-Frequency Table
	5 Experiments
		5.1 Datasets and Setup
		5.2 Results
	6 Related Work
	7 Conclusions and Future Work
	References
Flexible OPC UA Data Load Optimizations on the Edge of Production
	1 Introduction
	2 Problem Statement
		2.1 High Pressure Die Casting
		2.2 Usability for Domain Experts
	3 Related Work
		3.1 Technical Environment
		3.2 Data Collection via OPC UA
		3.3 Visual Programming Environments
	4 Process Phases Design
		4.1 Key Elements of Process Phases
		4.2 Process Phases and Transitions
	5 Technical Results
		5.1 Architecture Setup
		5.2 HPDC Process Phases
		5.3 Results
	6 User-Friendly Integration for Domain Experts
		6.1 The Process Phase Node
		6.2 The HPDC Flow
	7 Conclusion and Outlook
	References
Using Image Mining Techniques from a Business Process Perspective
	1 Introduction
		1.1 Motivation
		1.2 Problem Statements
	2 Background and Related Work
	3 Using Image Mining Techniques in the Context of Process Management
		3.1 Concept
		3.2 Example
		3.3 Image Analysis
	4 Conclusions and Discussion
	References
Artificial Intelligence and Decision Support Systems
A Machine Learning Based Framework for Enterprise Document Classification
	1 Introduction
	2 Related Work
	3 Machine Learning Features Used
		3.1 Label Extraction
		3.2 Handling Imbalanced Data
		3.3 Continuous Training
	4 Document Classification Framework
		4.1 Channels
		4.2 User Defined Rules
	5 Proof of Concept
	6 Performance Evaluation
	7 Conclusions
	References
Improving Corporate Support by Predicting Customer e-Mail Response Time: Experimental Evaluation and a Practical Use Case
	1 Introduction
		1.1 Aims and Objectives
		1.2 Scope and Limitations
	2 Related Work
	3 Data
		3.1 Feature Extraction
	4 Method
		4.1 Experiment Design
		4.2 Included Learning Algorithms
		4.3 Class-Balance
		4.4 Evaluation Metrics
	5 Results
		5.1 Experiment 1: Customer Agent Response Prediction
		5.2 Experiment 2: Customer Response Prediction
	6 Practical Use Case: An Initial Implementation
	7 Analysis and Discussion
		7.1 Enhanced Prioritization of Customer Support E-Mails
		7.2 e-Mail Forecasting
	8 Conclusion and Future Work
	References
A Mixed Approach for Pallet Building Problem with Practical Constraints
	1 Introduction
	2 Literature Review
	3 Problem Description
	4 Solution Algorithm
		4.1 Two-Step Heuristic
	5 Computational Results
		5.1 Experimental Evaluation
	6 Conclusions
	References
A Reference Process and Domain Model for Machine Learning Based Production Fault Analysis
	1 Introduction
	2 Domain
	3 Fundamentals
		3.1 Quality Management Procedures
		3.2 Data Analysis Process
	4 Overall Solution
	5 To-Be-Process
	6 Domain Modeling
	7 Fault Analysis Process with Explainable ML
	8 Related Work
	9 Conclusion
	References
An Investigation of Problem Instance Difficulty for Case-Based Reasoning and Heuristic Search
	1 Introduction
	2 Background and Related Work
		2.1 CBR in a Nutshell
		2.2 Similarity Metrics
		2.3 A* and IDA*
		2.4 VIATRA2
	3 HSI Domain
		3.1 ECUs and HSIs
		3.2 Meta-model
		3.3 Transformation Rules
		3.4 Goal Condition
		3.5 Admissible Heuristic Function
	4 Measuring and Estimating Problem Instance Difficulty
		4.1 Measuring
		4.2 Estimating
		4.3 Hybrids of Measuring and Estimating
	5 Experiment
		5.1 Experiment Design
		5.2 Experimental Results
	6 Conclusion
	References
Opti-Soft:Decision Guidance on Software Release Scheduling to Minimize the Cost of Business Processes
	1 Introduction
	2 Related Work
	3 Release Scheduling Approach
		3.1 Financial Benefit Model: Business Process
		3.2 Financial Benefit Model: SDLC
		3.3 Release Scheduling Example
		3.4 Optimal Release Schedule
	4 Release Scheduling Formal Optimization Model [1]
		4.1 Release Scheduling Formalization
		4.2 Business Service Network Formalization
		4.3 Service Formalization
		4.4 ANDservice Formalization
		4.5 ORservice Formalization
		4.6 InputDrivenAtomicService Formalization
		4.7 Software Development Formalization
		4.8 Optimization Formulation
	5 Release Scheduling Example
	6 Decision Guidance System
	7 Methodology
	8 Conclusion
	References
Fast and Efficient Parallel Execution of SARIMA Prediction Model
	1 Introduction
	2 Main Concepts Overview
		2.1 Transformation Functions
		2.2 ARIMA and SARIMA Mathematical Models
		2.3 Root-Mean-Square Deviation
	3 Related Work
	4 Methodology
		4.1 Materials
		4.2 Method
		4.3 Parallel Processing Proposal
	5 Results
		5.1 Proposed Approach
		5.2 Comparisons Between Approaches
		5.3 Prediction of Crime Rates in the City of São Paulo
		5.4 Proposed Approach Performance
	6 Conclusion
	References
An Approach to Intelligent Control Public Transportation System Using a Multi-agent System
	1 Introduction
	2 Public Road Traffic Regulation: Issues and Challenges
	3 Related Works
		3.1 Mathematical Models
		3.2 Multi-agent Models
		3.3 Discussion
	4 Key Performance Indicators for Traffic Management (KPI)
		4.1 Performance Measurement: Literature Review
		4.2 Discussion
	5 Optimization Resolution
		5.1 Linear Programming Optimization
		5.2 Optimization Formulas
	6 The Regulation System of Public Transport
		6.1 Regulation Process
		6.2 Multi-agent Design
		6.3 Regulation Algorithm
	7 Experimentation and Result
		7.1 Description
	8 Conclusion and Future Works
	References
Comparative Evaluation of the Supervised Machine Learning Classification Methods and the Concept Drift Detection Methods in the Financial Business Problems
	1 Introduction
	2 Background
		2.1 Classification Methods
		2.2 Concept Drift Detection Methods
	3 Related Work
	4 Evaluation of the Methods with Datasets of the Financial Area
	5 Prediction Results with Datasets of the Financial Domain
	6 Evaluations of the Methods with Datasets of Domains Other Than Finance
	7 Evaluation of Concept Drift on Financial Domains
	8 Concluding Remarks
	References
Sammon Mapping-Based Gradient Boosted Trees for Tax Crime Prediction in the City of São Paulo
	1 Introduction
	2 Conceptual Foundations
		2.1 Machine Learning
		2.2 Dimensionality Reduction
		2.3 Crimes Against the Tax System
		2.4 Tax Audit
		2.5 Tax Compliance Actions
	3 Literature Review
	4 Methodology
		4.1 Data Extraction
		4.2 Data Preparation
		4.3 Dimensionality Reduction
		4.4 Model Training and Testing
		4.5 Model Evaluation
		4.6 Model Selection
	5 Results
		5.1 PCA-Based Results
		5.2 SM-Based Results
		5.3 Overall Results
	6 Conclusion
	References
Extraction of Speech Features and Alignment to Detect Early Dyslexia Evidences
	1 Introduction
	2 Related Works
	3 Medical Approach to Dyslexia Identification
	4 Computational Methodology
		4.1 Pre-processing of Audio Files
		4.2 Direct Characteristics-Syllabic Segmentation
		4.3 Indirect Characteristics: Alignment and Syllabic Segmentation
		4.4 Heuristic Analysis
		4.5 Extraction of Frequencies from the Audio Signal
	5 Computational Experiments
	6 Results
		6.1 Parameter Estimation
		6.2 Testing Phase
		6.3 Indirect Characteristics
		6.4 Alignment Parameter Estimation
		6.5 Statistical Evaluation
	7 Conclusion
	References
Information Systems Analysis and Specification
An Extended Secondary Study to Characterize the Influence of Developers Sentiments on Practices and Artifacts in Open Source Software Projects
	1 Introduction
	2 Open Source Software Projects
	3 Research Design
		3.1 Planning
		3.2 Execution
	4 Results
		4.1 Impact of Positive Sentiments on Software Practices
		4.2 Impacts of Negative Sentiments on Software Practices
		4.3 Impacts of Positive Sentiments on Software Artifacts
		4.4 Impacts of Negative Sentiments on Software Artifacts
	5 Discussion
	6 Threats to Validity
	7 Conclusions
	References
Improving Quality of Use-Case Models by Correlating Defects, Difficulties, and Modeling Strategies
	1 Introduction
	2 Requirements Specification
		2.1 Difficulties in UCM
		2.2 Rules and Guidelines for UCM Modeling
		2.3 Quality Attributes in UCM
	3 Related Work
	4 Strategies for UCM
	5 Correlation Between Difficulties and Strategies for UCM
	6 The Mechanism to Assist UCM Inspection
		6.1 Applying the Mechanism in a UCM Strategy
	7 Proposal Evaluation
		7.1 Experiment Scope
		7.2 Experiment Planning
		7.3 Experiment Operation
		7.4 Data Analysis and Interpretation
		7.5 Threats to Validity
	8 Conclusions and Future Works
	References
iVolunteer - A Platform for Digitization and Exploitation of Lifelong Volunteer Engagement
	1 Introduction
	2 iVolunteer System Requirements
	3 Related Work
	4 Conceptual Architecture of iVolunteer
	5 Extensible Engagement Asset Model
		5.1 Core Engagement Asset Model and NPO Extensions
		5.2 Reification-Based Realization of Extensibility
	6 Proof-of-Concept Prototype
	7 Comparative Evaluation and Lessons Learned
		7.1 Comparative Evaluation
		7.2 Lessons Learned
	References
An Investigation of Currently Used Aspects in Model Transformation Development
	1 Introduction
	2 MDD Basic Concepts
	3 Related Works
	4 Model Transformation Development Classification
	5 Systematic Review Protocol
	6 Conducting and Reporting the Review
		6.1 Selected Works
		6.2 Results Summarization
	7 Limitations
	8 Discussions
		8.1 Development Approach, Strategy and Life Cycle
		8.2 Notation for Specification
		8.3 Methods to Assist Specific Development Tasks
		8.4 Validation
		8.5 Automation
	9 Conclusions
	References
Software Evolution and Maintenance Using an Agile and MDD Hybrid Processes
	1 Introduction
	2 Background
		2.1 Agile Methodology
		2.2 Model-Driven Development (MDD)
	3 Related Works
	4 Agile and MDD Software Processes Hybridization Aspects
		4.1 Agile and MDD Hybridization Benefits
		4.2 Agile and MDD Hybridization Problems
	5 ScrumDDM
	6 ScrumDDM Metaprocess Evaluation
		6.1 ScrumDDMQualitas Instance
		6.2 ArqProjProcess Instance
		6.3 Evaluating ScrumDDM Support for Software Evolution
	7 Effects of Agile and MDD Hybridization in Software Maintenance and Evolution
	8 Conclusion and Future Works
	References
DSL Based Approach for Building Model-Driven Questionnaires
	1 Introduction
	2 Related Work
		2.1 Survey Questionnaires
		2.2 Survey Models
		2.3 Questionnaire Design Tools
		2.4 Domain Specific Language
	3 Complex Survey Questionnaire Domain Analysis and Model
		3.1 Questionnaire Domain Analysis
		3.2 Questionnaire Model
	4 SLang Design
		4.1 SLang Design Principles
		4.2 Abstract Syntax
		4.3 Concrete Syntax
		4.4 SLang Code Snippets
	5 SLang Implementation
		5.1 SLang Implementations Highlights
		5.2 SInterviewer
		5.3 SLang Usage in a Real-World Context
		5.4 Model Transformations and Mock Interviews
		5.5 SLang and SInterviewer Validation
	6 Conclusions
	References
Modeling of Robot Interaction in Coalition Through Smart Space and Blockchain: Precision Agriculture Scenario
	1 Introduction
	2 Related Work
	3 Interaction of Coalition Participants in Cyberphysical Space
	4 Coalition Members Interaction Through Hyperledger Fabric Blockchain
	5 Visualization of Coalition Interaction in Precision Agriculture Scenario
	6 Conclusions
	References
A Capability Based Method for Development of Resilient Digital Services
	1 Introduction
	2 Foundations
		2.1 CDD Methodology
		2.2 Method Extensions
	3 Resilience Design Method
		3.1 Concepts
		3.2 Procedure
	4 Data-Driven Digital Twin
	5 Secure Campus Area Network Governance Example
		5.1 Capability Model
		5.2 Incident Resolution
	6 Secure Supplier Onboarding Example
		6.1 Capability Model
		6.2 Suppliers Selection
	7 Related Work
	8 Discussion and Conclusions
	References
Adopting Agile Software Development Combined with User-Centered Design and Lean Startup: A Systematic Literature Review on Maturity Models
	1 Introduction
	2 Agile, Lean Startup, and User-Centered Design
	3 Related Work
	4 Systematic Review Protocol
		4.1 Research Questions
		4.2 Search
		4.3 Study Selection
		4.4 Quality Assessment
		4.5 Data Extraction and Analysis
	5 Results
		5.1 RQ1. What Maturity Models Are Available?
		5.2 RQ2. How Are These Maturity Models Characterized?
		5.3 RQ3. How Do These Maturity Models Envision Maturity?
		5.4 RQ4. How Are These Maturity Models Applied?
		5.5 RQ5. How Are These Maturity Models Evaluated?
	6 Discussion
		6.1 Threats to Validity
	7 Conclusion
	References
Evaluating a LSTM Neural Network and a Word2vec Model in the Classification of Self-admitted Technical Debts and Their Types in Code Comments
	1 Introduction
	2 Related Works
	3 Methodology
		3.1 Self-admitted Technical Debt Dataset
		3.2 LSTM Neural Network
		3.3 Word2vec
	4 Experiment Steps
		4.1 Objective
		4.2 Planning
		4.3 Execution
		4.4 Data Validation
	5 Experiment Results
		5.1 Threats to Validity
	6 Conclusion
	References
Software Agents and Internet Computing
From Simple to Structural Clones: Tapping the Benefits of Non-redundancy
	1 Introduction
	2 What Are Software Clones?
	3 Structural Clones
	4 Software Clone Definition
	5 Comments on Clone Similarity Criteria and Metrics
	6 Software Similarity Phenomenon
		6.1 Reasons for Cloning
		6.2 How Much Cloning?
	7 How Do We Find Clones?
		7.1 Simple Clone Detection
		7.2 Detecting Structural Clones
		7.3 Detecting Collaborative Clones
	8 Post-detection Clone Analysis
	9 Generic Design
	10 Redundancies in STL
	11 Redundancies in the Java Buffer Library
	12 Towards Non-redundancy
	13 Clones in Web Portals
		13.1 ASP.NET Portal
		13.2 JEE Portal
	14 Clone Detection Versus Plagiarism Detection
	15 Generators
	16 Non-redundancy and Software Reuse
	17 Conclusions
	References
SACIP: An Agent-Based Constructionist Adaptive System for Programming Beginners
	1 Introduction
	2 Background
		2.1 Constructivism and Constructionism in Learning Paths
		2.2 e-Learning and Adaptive Systems
		2.3 Related Work
	3 Specification and Design
		3.1 Definition of the Learning Paths Structure
		3.2 Designing the System Architecture
		3.3 Specification of the Tutor Role Model
		3.4 Specification of Agent Services Workflow
	4 Implementation
		4.1 Implementation of the Agents
		4.2 Development of the Graphical User Interface
	5 Plugging the Architecture on the Portugol Studio Tool
	6 Discussion
	7 Conclusion and Future Works
	References
An Adaptive and Proactive Interface Agent for Interactivity and Decision-Making Improvement in a Collaborative Virtual Learning Environment
	1 Introduction
	2 Background
		2.1 Microservice-Oriented Multi-agent System
		2.2 Data Webhouse
		2.3 Case-Based Reasoning
		2.4 Felder-Silverman Model
	3 Literature Review
		3.1 Reported Works
	4 Specification and Design
		4.1 Designing the System Architecture
		4.2 Designing the Data Model
		4.3 Specification of IAg Role Model
		4.4 Agent Services Workflow Specification
	5 Implementation
		5.1 Implementation of the Agents
		5.2 Populating Database and Development of BI Interfaces
		5.3 Clearing Doubts with CBR
	6 Discussion
	7 Conclusions and Future Works
	References
Human-Computer Interaction
Classification and Synthesis of Emotion in Sign Languages Using Neutral Expression Deviation Factor and 4D Trajectories
	1 Introduction
	2 Related Work
	3 Model for Automatic Synthesis of Facial Expressions in Sign Languages Through 3D Avatar
		3.1 Proposed Sign Language Non-manual Markers Based on Region Centroid
		3.2 Neutral Expression Deviation Factor (NEDeF)
	4 A Model for Facial Landmarks Trajectory Behavior
		4.1 Spatio-Temporal Centroid Extraction
	5 Emotion Synthesis Classification and Interpolation
		5.1 Using Machine Learning and 4D Trajectories for Spatio-Temporal Facial Expression Recognition and Interpolation Synthesis
		5.2 3DFE Dataset and User Evaluation
	6 Conclusion
	References
How Communication Breakdowns Affect Emotional Responses of End-Users on Progressive Web Apps
	1 Introduction
	2 Background
		2.1 Related Work
	3 PWA-EU Approach
	4 Exploring Users Emotional Responses and Communication Breakdowns
		4.1 Calendar - A PWA-EU App
		4.2 Planning
		4.3 Conduction
		4.4 Analysis
	5 How Do Communication Breakdowns Affect the Emotional Responses?
		5.1 Common Causes During Task 0
		5.2 Common Causes During Task 1
		5.3 Common Causes During Task 2
		5.4 Common Causes on Multiple Tasks
	6 Discussion
	7 Limitations
	8 Final Considerations
	References
Visualizing Deliberation and Design Rationale: A Case Study in the OpenDesign Platform
	1 Introduction
	2 Background and Related Work
	3 Deliberation/Rationale in the OpenDesign Platform
		3.1 The Platform Overview
		3.2 The Platform Dynamics of Use
		3.3 Platform Architecture and Technical Details
	4 A Case Study on the Platform Usage
		4.1 Context and Participants
		4.2 Data Representation for Analysis
		4.3 Results
		4.4 Discussion of Results
	5 Conclusion
	References
Tabletop Interface Design: Developing and Using Usability Heuristics
	1 Introduction
	2 Methodology
		2.1 First Step: Exploratory
		2.2 Second Step: Descriptive
		2.3 Third Step: Correlational
		2.4 Fourth Step: Explicative
		2.5 Fifth Step: Validation
		2.6 Sixth Step: Refinement
	3 Conclusions
	References
User Stories and the Socially-Aware Design Towards the OpenDesign Platform
	1 Introduction
	2 Related Work
	3 Theoretical and Methodological Background
		3.1 Participatory Design
		3.2 Socially-Aware Design
		3.3 User Stories
	4 OpenDesign Ideation Process
	5 OpenDesign Concept and Platform
		5.1 OpenDesign Concept Clarification
		5.2 User Stories
		5.3 OpenDesign Platform
	6 Discussion
	7 Conclusion
	References
Electronic Coupon Management System for Regional Vitalization
	1 Introduction
	2 Outline of Regional Electronic Coupon
		2.1 Regional Vitalization Event “Town Bar”
		2.2 Validation and Implementation Issues of Regional Electronic Coupons
		2.3 Proposal of Regional Electronic Coupon Management System
	3 System Configuration
		3.1 System Overview
		3.2 Functional Features
		3.3 Functional Configuration and Database Design
		3.4 User Experience Design
	4 Interface for Management and Analysis
		4.1 Management Analysis Interface
		4.2 User Data Analysis Viewer
		4.3 Usage Scenario
	5 Demonstration and Evaluation of the Proposed System
		5.1 Demonstrating at a “Town Bar” Event
		5.2 User’s Evaluation Results
		5.3 Discussion of Evaluation Results
	6 Conclusion
	References
A Modern Approach to Personalize Exergames for the Physical Rehabilitation of Children Suffering from Lumbar Spine
	1 Introduction
	2 Related Work
	3 Architecture
		3.1 PEL Language
		3.2 Automatic Generation of Exergames
		3.3 Azure Kinect DK
	4 Experiment Conducted with Potential Patients
		4.1 Exergame for Lumbar Spine Pain
		4.2 Participants and Method
		4.3 Results and Discussion
		4.4 Improvements of the Rehabilitation System
	5 Conclusions
	References
Enterprise Architecture
Digital Innovation and Transformation to Business Ecosystems
	1 Introduction
	2 Characteristic of Digital Innovation
	3 Digitisation and Servirisation
	4 Digital Business Ecosystems
		4.1 Main Drives of Digital Business Ecosystems
		4.2 Topologies of DBE and Examples
	5 Impact of Digital Transformation on Enterprises
	6 Discussion and Conclusion
	References
Reference Architecture for Project, Program and Portfolio Governance
	1 Introduction
	2 Related Work
		2.1 PPP Governance
		2.2 PPP Management
		2.3 Organizational Layers
		2.4 PPP Management Competences
		2.5 Reference Architecture of the PPP Governance Model
		2.6 Enterprise Architecture
	3 Solution Proposal
		3.1 Define Architecture Layers
		3.2 Define Architecture Roles
		3.3 Identify Role Concerns
		3.4 Associate Roles with Layers
		3.5 Associate Competences with Roles
		3.6 Associate Competences with Layers
		3.7 Model in ArchiMate by Layer the Roles and Their Competencies
	4 Demonstration
	5 Evaluation
		5.1 Reference Architecture
		5.2 Solutions Benefits
		5.3 Related Work Comparison
	6 Conclusions
		6.1 Contributions
		6.2 Limitations
		6.3 Future Work
	Appendix A
	Appendix B
	References
Pre-modelled Flexibility for the Control-Flow of Business Processes: Requirements and Interaction with Users
	1 Introduction
	2 State of the Art and Resulting Research Gap
		2.1 Related Work
		2.2 Research Question
	3 Basics and Challenges
		3.1 Business Process Management
		3.2 Pre-modelled Flexibility
	4 Requirements for Pre-modelled Flexibility and Resulting User Interaction
		4.1 Optional Activities
		4.2 Alternative Activities
		4.3 Jumps Within the Process Graph
		4.4 Multi-instance-Parallelism
		4.5 Activities Independent from the Process Graph
		4.6 Start-End-Dependencies Between Activities
		4.7 User Actions
	5 Summary and Outlook
	References
On Enterprise Architecture Patterns: A Tool for Sustainable Transformation
	1 Introduction
	2 Background
		2.1 Patterns
		2.2 Sustainability
	3 Research Methodology
		3.1 Systematic Literature Review
	4 Systematic Literature Reviews
		4.1 EAPs in Literature
		4.2 Characteristics of Sustainable Organizations
		4.3 Description
		4.4 Applicable Characteristics
	5 Methodology for the Specification of EA Using Patterns
		5.1 Designing the Building Blocks
		5.2 Preparatory Phases
		5.3 Specification Phases
	6 Validation of the Methodology
		6.1 Expert Panel
		6.2 Experts Opinion
		6.3 Questionnaire Results
	7 Conclusions
		7.1 Contributions
		7.2 Limitations
		7.3 Future Work
	References
Security Architecture Framework for Enterprises
	1 Introduction
	2 Background
		2.1 Enterprise Architecture
		2.2 Security
		2.3 Design Science Research
		2.4 Philosophy
		2.5 Approach
		2.6 Qualitative Research Method
	3 Enterprise Security Architecture Design
		3.1 Guiding Recommendations
		3.2 The 36 Cells of the Artifact
		3.3 The Security Architecture Framework for Enterprises Artifact
	4 Artifact Assessment
		4.1 Expert Evaluation Survey
		4.2 Participant Demography
		4.3 Results of Design Principles Application
		4.4 Theoretical Significance
	5 Related Work
	6 Conclusions
	References
GDPR Compliance Tools: Best Practice from RegTech
	1 Introduction
	2 The GDPR Accountability Principle: A View from the DPO
	3 An Analysis of Current Approaches to GDPR Compliance
		3.1 Private Enterprise Software Solutions
		3.2 Capability Maturity Models
		3.3 Accountability Toolkits and Self-assessment Checklists
		3.4 Summary of Findings Regarding GDPR Compliance
	4 An Analysis of the Key Features of RegTech Systems
		4.1 Methodology
		4.2 What is RegTech?
		4.3 Adoption of New Technologies
		4.4 The Digital Transformation of Data
		4.5 Interoperability of Systems Through Common Standards and Agreed Semantics
		4.6 The Role of the Supervisory Authority as an Enabler
		4.7 Summary of RegTech Literature Review
	5 RegTech Success Factors Applied to GDPR Compliance
		5.1 Enabling the Digital Transformation of Data
		5.2 Adoption of Developments in Technologies to GDPR Compliance
		5.3 Agreement on Common Standards/Agreed Semantics for Personal Data Processing
		5.4 Data Protection Supervisory Authorities as an Enabler
		5.5 Summary
	6 Proof of Concept: An Evaluation Tool for GDPR Compliance
	7 Conclusions
	References
Correction to: A Modern Approach to Personalize Exergames for the Physical Rehabilitation of Children Suffering from Lumbar Spine
	Correction to: Chapter “A Modern Approach to Personalize Exergames for the Physical Rehabilitation of Children Suffering from Lumbar Spine” in: J. Filipe et al. (Eds.): Enterprise Information Systems, LNBIP 417, https://doi.org/10.1007/978-3-030-75418-1_35
Author Index