Developing and Sustaining a Successful Family Business: A Solution-focused Guide

Cover
Endorsements
Half Title
Series Page
Title Page
Copyright Page
Contents
Foreword
What Is This Book About?
Author's Introduction
Dramatis Personae
How It All started
Chapter 1: A Family Business Framework
	A Short History of Family Business
	From One-Man-Band to Family@business
	Family Businesses in the World
	The Family Business Is the Eldest Child
	Atomic Power
	Generation to Generation
	Family@business Challenges
	Reading guidelines
	Family Business Succession
	Succession Is a Process
	Succession Is the Bridge to the Future of Your Company
	Ten Best Practices for Creating Good Relations
	Notes
Chapter 2: A Solution-Focused Framework
	The Solution-Focused Essentials
	The Esthetics of Change
Chapter 3: Family and Family@business Life Cycle
	The Fundamental Challenge in Family@business
	Complexity
	Central Events
	Intertwining Life Cycles
		John and Annie
		John and Annie
		John and Annie
	Overlapping Systems
	Beware of Role Confusion
		John and Annie
		John and Annie
		The Company: Solution Builders International
		John and Annie
		John and Annie
		John and Annie
	Future Generations
		John and Annie
	Conclusion
	Notes
Chapter 4: Education Is the Mother of Leadership
	John and Annie
	Education Is an Offer
	Age-Appropriate MUST-DO's
	MUST-NOT-DO's for All Ages
	TEN BEST PRACTICES for Preparing Your Next Generation
		John and Annie
Chapter 5: The Big Question
	The Big Question
	John and Annie
	Assessment
	Work in Progress
	Basic Tools
	Trait or Skill
		John and Annie
	Ten Indicators of Leadership Potential
	Dynamic Assessment
	John and Annie
	Conclusion
	Notes
Chapter 6: Challenges for the Next Generation
	John and Annie
	Formula P
		Four Challenges for the Next Gen
			Challenge 1 Morphing from Child/Offspring to Employee to Leader
			Challenge 2 Respect
			Challenge 3 Trust
			Challenge 4 Siblings
	John and Annie
	Now the Stage Is Set
Chapter 7: How to Prepare G1 for Succession
	John and Annie
	Preparing for Succession
		John and Annie Invite a Family@business Consultant
	Ten Best Practices for Preparing G1 toward Succession
	John and Annie
	The First Family Meeting
	Conclusion
Chapter 8: The Solution-Focused Toolkit
	Mark, the Family@business Consultant
		The Family@business Is a System
		Different Systems Have Different Goals
		Founders of the Solution-Focused Approach
	The Solution-Focused Consultants Meet Up
	Nothing Is More Practical Than a Good Theory
	The Importance of a Good Working Relationship
	Avoid Triangularization
	Solution-Focused Questions
	The Three Mandates
	The Mandate As a Leader
	The Coaching Mandate
	The Mandate as Process Manager, Part 1
	T.E.A.M
	The Mandate As Process Manager, Part 2
	Up and Downsizing
	Essentials of the Solution-Focused Approach
	The Solution-Focused Consultants Continue
	Resource Orientation
	Positive Thinking Is for Gurus
	Goal Orientation
	Note
Chapter 9: The Solution Tango
	Protocol-Based Methodical Working Models
	A Client-Centered Approach
	The Solution-Focused Interview
	Infinite Possibilities
	The Solution Tango
		Step 1 Contact is the motor for change
		Step 2 Clarifying the context
		Step 3 Goal setting
		Step 4 Un-covering resources
		Step 5 Complimenting
			The Formula G-R-C
	The Solution-Focused Consultants
	Note
Chapter 10: Conversations with the Siblings
	The Genogram
	The John and Annie Family
	The Sibling Interviews
		Cherly
		Mark
		Eric
		Ella
	Conclusion
	Note
Chapter 11: Next Gen: Eight Tools for Your Future
	Generic Tools
	The Siblings
	The First John and Annie Family Meeting
	Eight Tools to Help the Next Gen Prepare For the Future
	The John and Annie Family Meeting, Continued
	The Use of Scaling Questions
	Q&A
	The Solution Focused Consultants do a Postmortem
	Conclusion
	Note
Chapter 12: Generational Transfer, Sale, or IPO?
	Next Gen Scenarios
	John and Annie
	Scenario 1: Do Nothing
	John and Annie
	Scenario 2: Selling the company
	John and Annie
	Scenario 3: Interim Non-family Management
	John and Annie
	Scenario 4: Succession Within the Family
	Scenario 5: Management Buy-Out/in
	John and Annie
	Scenario 6: IPO and Family@business Covenant
	John and Annie
	Scenario 7: Permanent Non-family Management
	John and Annie
	Scenario 8: Ratatouille or 'a Bit of Everything'
	John and Annie
		The John and Annie Family Meeting
	Note
Chapter 13: The Decision of a Lifetime
	Look Before You Leap
	Do Not Jump to Conclusions
	Tragedy
	Prenuptials
	Family@business Prenuptials
	The Decision of Your Lifetime
	Before you Commit
	After You Commit
	Marathon, Not Sprint
Chapter 14: The Dance of the Stakeholders
	Who Is Where?
	Dynamics for the Three Circles
	Shareholders and Stakeholders
	Stakeholder Stewardship
	Family@business Goes for the Long and Sustainable Haul
	The Quintuplet People, Planet, Passion, Profit, and Pleasure
	John and Annie
	The Management Team of Solution Builders International
	The Management Team Meets up the Evening Before, Scene at the Bar
	The Management Team Meets With the Family
	External Stakeholders
	The In-Between Is Essential
	Change Is the Only Constant
	Differentiate Between Stakeholders
	Ambassadors
Chapter 15: G1 How to Let Go after Succession?
	John and Annie
	Why Is Letting Go So Difficult for Every G1?
	Change is Inevitable
	Two Important Worries
	The Essential Skill
	Letting Go is a Complex Process
		Financial and Legal Aspect
		Emotional Aspect
		Psychological Aspect
		Relational Aspect
		Principle 1: Grab Something Else Instead
		Principle 2: Look at Your Personal Future
	Ten Tips to Help You Let Go
	John and Annie
Chapter 16: Three Family@business Governance Tools
	The Governance of a Family@business Is Complex
	Three Family@business Governance Tools
	1 Family Charter
	The John and Annie Family Meet Mark
	The John and Annie Family Charter
	2 Family Forum
	3 Family Stewardship
	Pater Familias, Mater Familias
	Family Stewardship Tools
	Why Family Stewardship Is Important
Chapter 17: Three Family@business Management Tools
	T.E.A.M-Work
	Dramatis Personae, the Management Team Plus Family Plus Family@business Consultants Cynthia and Mark
	Three Tools
	1 Resource Audit
	2 Collective Ambition
	Solution Builders International, Staff Meeting
	The Collective Ambition for Solution Builders International
	3 Business Strategy
	Solution Builders International, Staff
	The Usefulness Question
	The Service-Profit Chain Audit
Chapter 18: The John and Annie Family Business, Ten Years Later
	John and Annie
	Eric
	John and Annie
	The Family@business Life Cycle, Phase 4
	The Family, Eight Years Ago
		Cherly
		Ella
		Eric
	The Family@business Life Cycle, Phase 5
	The Family Today
		John and Annie
		Cherly
		Eric
		Ella
	Solution Builders International, the Company
Chapter Addendum 1: Little Note on Solution-Focused Mediation for the Family@business
Chapter Addendum II: Is the Solution-Focused Approach an Evidence-Based Model? YES!
Bibliography
About the Author
	Acknowledgments
Index