Communicate!

Cover
Half Title
Title
Statement
Copyright
Brief Contents
Contents
Preface
Unit One: Foundations of Communication
	Ch 1: Foundations of Communication
		Ch 1: Introduction
		The Nature of Communication
		The Communication Process
		Characteristics of Communication
		Communication Ethics
		Communication Competence
		Ch 1: Reflection and Assessment
		Ch 1: Communicate!
	Ch 2: Perception of Self and Others
		Ch 2: Introduction
		The Perception Process
		Perception of Self
		Communication and Self-Perception
		Perception of Others
		Communication and Perceptions of Others
		Ch 2: Reflection and Assessment
		Ch 2: Communicate!
	Ch 3: Intercultural Communication
		Ch 3: Introduction
		Culture and Communication
		How Cultures Differ
		Potential Barriers to Intercultural Communication Competence
		Developing Competent Intercultural Communication Strategies
		Ch 3: Reflection and Assessment
		Ch 3: Communicate!
	Ch 4: Verbal Messages
		Ch 4: Introduction
		Language
		The Relationship Between Language and Meaning
		Ch 4: Reflection and Assessment
		Ch 4: Communicate!
	Ch 5: Nonverbal Messages
		Ch 5: Introduction
		Characteristics of Nonverbal Communication
		Types of Nonverbal Communication
		Guidelines for Improving Nonverbal Communication
		Ch 5: Reflection and Assessment
		Ch 5: Communicate!
	Ch 6: Listening
		Ch 6: Introduction
		What Is Listening?
		Listening Challenges
		Active Listening Strategies
		Listening Response Strategies
		Ch 6: Reflection and Assessment
		Ch 6: Communicate!
Unit Two: Interpersonal Communication & Relationships
	Ch 7: Interpersonal Relationships
		Ch 7: Introduction
		Types of Relationships
		Disclosure in Relationship Life Cycles
		Stages of Relationships
		The Role of Technology in Interpersonal Relationship Formation, Development, and Dissolution
		Dialectics in Interpersonal Relationships
		Ch 7: Reflection and Assessment
		Ch 7: Communicate!
	Ch 8: Interpersonal Communication
		Ch 8: Introduction
		Providing Emotional Support
		Managing Privacy and Disclosure
		Expressing Desires and Expectations
		Managing Interpersonal Conflict
		Ch 8: Reflection and Assessment
		Ch 8: Communicate!
Unit Three: Group Communication
	Ch 9: Communicating in Groups
		Ch 9: Introduction
		The Nature and Types of Groups
		Characteristics of Healthy Groups
		Stages of Group Formation and Development
		Conflict in Groups
		Ch 9: Reflection and Assessment
		Ch 9: Communicate!
	Ch 10: Group Leadership and Problem Solving
		Ch 10: Introduction
		Leadership
		Meetings
		Systematic Problem Solving
		Communicating Group Solutions
		Evaluating Group Effectiveness
		Ch 10: Reflection and Assessment
		Ch 10: Communicate!
Unit Four: Public Speaking
	Ch 11: Topic Selection and Development
		Ch 11: Introduction
		Determine an Appropriate Speech Topic and Goal
		Locate and Evaluate Information Sources
		Identify and Evaluate a Variety of Information
		Record Information and Sources
		Cite Sources
		Ch 11: Reflection and Assessment
		Ch 11: Communicate!
	Ch 12: Organizing Your Speech
		Ch 12: Introduction
		Develop the Body
		Develop the Introduction
		Develop the Conclusion
		Compile the Reference List and Formal Outline
		Ch 12: Reflection and Assessment
		Ch 12: Communicate!
	Ch 13: Presentational Aids
		Ch 13: Introduction
		Benefits of Presentational Aids
		Types of Presentational Aids
		Choosing Presentational Aids
		Preparing Presentational Aids
		Displaying Presentational Aids
		Using Presentational Aids
		Ch 13: Reflection and Assessment
		Ch 13: Communicate!
	Ch 14: Language and Oral Style
		Ch 14: Introduction
		Oral Style
		Speaking Appropriately
		Speaking Clearly
		Speaking Vividly
		Ch 14: Reflection and Assessment
		Ch 14: Communicate!
	Ch 15: Delivery
		Ch 15: Introduction
		Public Speaking Apprehension
		Characteristics of Effective Delivery Style
		Delivery Methods
		Rehearsals
		Adapting While Delivering the Speech
		Evaluating Speeches
		Ch 15: Reflection and Assessment
		Ch 15: Communicate!
	Ch 16: Informative Speaking
		Ch 16: Introduction
		Characteristics of Effective Informative Speaking
		Methods of Informing
		Informative Process Speeches
		Informative Expository Speeches
		Ch 16: Reflection and Assessment
		Ch 16: Communicate!
	Ch 17: Persuasive Speaking
		Ch 17: Introduction
		The Nature of Persuasion
		Persuasive Speech Goals
		Rhetorical Appeals to Logos
		Rhetorical Appeals to Ethos
		Rhetorical Appeals to Pathos
		Persuasive Speech Patterns
		Ch 17: Reflection and Assessment
		Ch 17: Communicate!
Appendix: Interviewing
References
Index