Workplace Reform in the Healthcare Industry: The Australian Experience

Front Matter....Pages i-xxi
Introduction....Pages 1-10
Front Matter....Pages 11-11
Health Sector and Industrial Reform in Australia....Pages 13-29
The Australian Healthcare Workforce....Pages 30-59
Front Matter....Pages 61-61
The Structure of Bargaining in Public Hospitals in Three Australian States....Pages 63-90
Outsourcing and Structural Change....Pages 91-111
Casual and Temporary Employment in NSW Regional Hospitals....Pages 112-130
The Processes of Workplace Change for Nurses in NSW Public Hospitals....Pages 131-149
Work Intensification for Personal Service Attendants and Medical Scientists....Pages 150-169
Emotional Labour and Aged Care Work....Pages 170-186
Flexibility at a Cost: Responding to a Skilled Labour Shortage....Pages 187-206
Front Matter....Pages 207-207
Inspiring Innovation....Pages 209-231
Developing a Strategic Approach to People Management in Healthcare....Pages 232-252
Clinical Governance: Complexities and Promises....Pages 253-278
E-health Services: Is the Future of Australia’s Health Service Work in Offshore Outsourcing?....Pages 279-297
Conclusion: Reflections on Past Healthcare Reform and Future Directions....Pages 298-306
Back Matter....Pages 307-314