Work systems: the methods, measurement and management of work

Cover......Page 1
Table of Contents......Page 4
1. Introduction......Page 6
2. Manual Work and Worker–Machine Systems......Page 28
3. Work Flow and Batch Processing......Page 60
4. Manual Assembly Lines......Page 86
5. Logistics Operations......Page 114
6. Service Operations and Office Work......Page 154
7. Projects and Project Management......Page 174
8. Introduction to Methods Engineering and Operations Analysis......Page 206
9. Charting and Diagramming Techniques for Operations Analysis......Page 231
10. Motion Study and Work Design......Page 258
11. Facility Layout Planning and Design......Page 277
12. Introduction to Work Measurement......Page 316
13. Direct Time Study......Page 339
14. Predetermined Motion Time Systems......Page 365
15. Standard Data Systems......Page 392
16. Work Sampling......Page 419
17. Computerized Work Measurement and Standards Maintenance......Page 440
18. Learning Curves......Page 456
19. Lean Production......Page 484
20. Six Sigma and Other Quality Programs......Page 511
21. Introduction to Ergonomics and Human Factors......Page 534
22. Physical Ergonomics: Work Physiology and Anthropometry......Page 549
23. Cognitive Ergonomics: The Human Sensory System and Information Processing......Page 578
24. The Physical Work Environment......Page 614
25. Occupational Safety and Health......Page 637
26. Work Organization......Page 654
27. Worker Motivation and the Social Organization at Work......Page 674
28. Job Evaluation and Performance Appraisal......Page 686
29. Compensation Systems......Page 702
Appendix: Statistical Tables......Page 732
 B......Page 734
 C......Page 735
 D......Page 736
 F......Page 737
 L......Page 738
 M......Page 739
 P......Page 740
 Q......Page 741
 S......Page 742
 U......Page 743
 Y......Page 744