Value-Based Consulting

Front Matter....Pages i-vii
Introduction: What Clients Want from Consultants and What Consultants Want from Clients....Pages 1-13
Front Matter....Pages 15-15
Intellectual Capital: Articulating Your Portfolio....Pages 17-28
Market Intelligence: Avoiding Junk Mail Consultancy....Pages 29-43
Brand Consistency: Delivering Experience As Well As Services....Pages 44-53
Front Matter....Pages 55-55
Specialisation: Letting Market Forces Prevail....Pages 57-66
Skills Integration: An Unworkable Model?....Pages 67-77
Innovation: Getting More for Less....Pages 78-89
Data, Information and Knowledge: Re-Engineering the Intellectual Value Chain....Pages 90-102
Structured Methodology: The Consulting Prisoner’s Dilemma....Pages 103-113
Networking: Adding Value in a Joined Up World....Pages 114-125
Change Management: Do Consultants Have a Legacy?....Pages 126-134
Front Matter....Pages 135-135
Organisational Design: Delivering Solutions, Not Services....Pages 137-150
Value Chain Integration: Building Constellations....Pages 151-162
Technology: Bridging the Gap from Plan to Practice....Pages 163-176
Knowledge Management....Pages 177-184
Automating Consulting Services: Re-Evaluating Online Consulting....Pages 185-195
Automating Delivery: The Route to Business Transformation....Pages 196-205
Front Matter....Pages 207-207
The Value-Based Consultancy....Pages 209-213
Back Matter....Pages 214-232