Trust, Organizations and the Digital Economy: Theory and Practice

Cover
Half Title
Series Page
Title Page
Copyright Page
Dedication
Contents
Tables
Figures
Editors
Contributors
Foreword
Foreword
Preface
Part I: Trust: Theoretical Foundations
1. The Meaning and Interdisciplinary Nature of Trust in the Digital Economy - Future Directions
	Introduction
	The Definition and Future Directions of Trust in Different Disciplines
		Psychology
		Sociology
		Economics
		Management Science
		Information Systems Research
			Trust in E-commerce
			Trust in Virtual Communities
			Trust and Artificial Intelligence
			Trust and Security Policy
	Conclusion
	References
2. The Dimensions of Trust in the Digital Era
	Introduction
	Understanding the Nature of Trust
	Trust in the Digital Era
	Dimensions of Digital Trust
	Conclusion
	References
3. Influence of Political Strategies on Culture of Social Trust
	Introduction
	Global Visions of World Development and Social Divisions
	Decrease in the Culture of Trust as a Result of Political Strategies
	The Political Background of Social Divisions in a Local Perspective
	Conclusions
	References
4. The Role of Trust in Business
	Introduction
	The Concept of Trust
	Intra-organizational Trust
	Extraorganisational Trust
	Trust in Business Relationships
	Building of Trust
	Conclusion
	References
5. Establishing Trust in Artificial Intelligence in Education
	Introduction
	Challenges of Artificial Intelligence in Education: To Trust or Not to Trust?
	Benefits and Responsible Use of AIEd
		AI for Managing the Educational Enterprise
		AIEd for Learning and Teaching Support
		AIEd for Personalized Learning
		AIEd for Assessing Learning
	Conclusions and Future Directions
	References
6. Virtual Organizations and Trust
	Introduction
	Virtual Organizations in Business Operations
	The Essence of Virtual Teams
	The Role of Virtual Agent
	The Essence of Trust
	Trust in Virtual Teams
	Discussion
	Conclusions
	References
7. CSR Communication Strategies in Trust-building and Customer Engagement
	Introduction
	Trust and Risk of Distrust
	Models of Communicating Social Responsibility as a Tool for Building Trust
	CSR Communication Strategies as Strategies for Building Trust and Engagement of Stakeholders
	The Attempt to Identify the Strategy for Building Trust and Engagement Through CSR Communication in Social Media - the Case of Princeton University
	Conclusions
	References
8. Trust and the Digital Economy: A Framework for Analysis
	Introduction
	Research Method
	Digital Economy - A Literature Review
	A Model of Trust in the Digital Economy
	Conclusions
	References
9. Trust in Machine-learning Systems
	Introduction
	Machine Learning - How a Machine Creates Knowledge
	Interpretability and Explainability of Machine Learning Models
	Conclusion
	References
Part II: Trust in the Digital Economy: Issues and Challenges
10. Trust and Modern Internet Technology Solutions in the Banking Sector
	Introduction
	Theoretical Background
	Research Methodology
	Results
	Discussion
	Conclusion
	References
11. Trust as a Factor Influencing the Willingness to Pay Taxes
	Introduction
	Human Nature in the Context of Tax Behavior
	Trust - Can It Be Untied from Attitudes of Taxpaying Behind the Internet?
	Connections Between Trust in the Government, the Legal and Judicial System and Willingness to Pay Taxes
	Methodology - Hungarian Survey
	Some Results of a Survey Among Leaders of Enterprises (Hungarian Case)
	Discussion and Conclusion
	References
12. The Crucial Role of Trust in Adapting Logistics to the New Conditions
	Introduction
	The Industry 4.0 Concept as a Direction of Strategic Changes in Logistics
	Trust as a Key Factor of Strategic Changes in Logistics
	Research Method
	Results of the Research
		Experiences from the First Period after Freezing the Economy in Poland
		Determinants of Implementation of Innovation in the Time of Freezing the Economy in Poland
		Preparing an Organization for the Subsequent Crises
	Conclusions
	References
13. Mutual Trust in the City Strategy Implementation
	Introduction
	Methodology
		Actions with the Log Data
		Actions with the Target Organization
		Actions with the Community
	Results
		Results from the Log Data
		Results from the Target Organization
		Results from the Community
	Conclusion
	References
14. The Role of Trust in Modern Food Production Through Blockchain and Related Technologies
	Introduction
	Consumers' Trust in Food Production Process
	Possibilities of Using the Blockchain Technology in Food Chain
	Research Method
	Research Results
	Survey Limitations and Discussion with the Results of Other Surveys
	Discussion
	Conclusion
	References
15. The Role of Digital Technologies in Building Trust in Agriculture
	Introduction
	Concept and Importance of Trust in Agriculture and the Food Sector
	Trust in Agriculture and Food Products
	Digital Technologies in Agriculture, Their Types, Development, Benefits, and Limitations
	Conclusions
	References
16. Influence of Trust Level on Insurance Decisions of Farmers
	Introduction
	Literature Review
	Methodology
	Results
	Discussion
	Implications
	Conclusions
	References
17. Building Trust and Managing Brand Relationships with Stakeholders
	Introduction
	Literature Review and Development of Hypotheses
	Research Methodology
		Sample Procedure and Data Collection
		Measures and Variables
	Research Results
	Discussion
	Conclusions
	References
18. Building Trust for Start-ups' Development
	Introduction
	Critical Review of Subject-matter Literature
	Methodology
	Findings
	Discussion
	Conclusion
	References
19. Trust Building Strategy Among Food Listed Companies in the Digital Economy Era
	Introduction
	Trust in Financial Markets
	Trust Building Strategy Among Listed Companies
	Financial and Non-financial Information Impacting Investors Trust
	Research Methodology
		Research Tool
		Sample
		Methods
	Results
	Discussion
	The Implication to the Theory and Practice
	Conclusions
	References
20. Building Brand Trust in Managing Relations Between the Company and the Representatives of Generation Z
	Introduction
	Literature Review
	Research Methodology
	Research Findings
	Discussion
	Implications for Theory and Practice
	Conclusions
	References
21. Trust as an Element of Building Brand Relations with Environmental Groups
	Introduction
	Literature Review - Defining the Concept of Trust
	Materials and Methods
	Research Results
	Discussion
	Conclusions
	References
Index