Treating Worker Dissatisfaction During Economic Change

Content: 
Front-matter, Pages i,iii
Copyright, Page iv
About the Authors, Pages xi-xiii
Preface, Pages xv-xvi
Chapter 1 - The Serious Problems in the American Workplace, Pages 3-21
Chapter 2 - Understanding Job Stress, Job Dissatisfaction, and Worker Burnout, Pages 23-39
Chapter 3 - Teamwork and Cooperative Work Assignments Sometimes Lead to Job Dissatisfaction, Pages 43-58
Chapter 4 - Sexual Harassment in the Workplace, Pages 59-79
Chapter 5 - Workplace Diversity and Discrimination, Pages 81-106
Chapter 6 - Workaholics: Understanding and Changing Work-Addicted Behavior, Pages 107-121
Chapter 7 - Workplace Violence, Pages 123-141
Chapter 8 - Preventing Workplace Problems through Competency-Based Management, Pages 145-160
Chapter 9 - Three Primary Human Resource Functions: Hiring, In-Service Training, and Termination, Pages 161-180
Chapter 10 - Competency-Based Evaluations, Pages 181-198
Chapter 11 - Treating Work-Related Problems, Pages 201-218
Chapter 12 - A Quality of Life Approach to Understanding and Measuring Workplace Problems, Pages 219-240
Chapter 13 - Quality of Life Treatment and Workplace Problems, Pages 241-263
Chapter 14 - Some Final Words, Pages 265-290
Appendix A - The CES-D Depression Scale—Useful in Determining Worker Burnout, Pages 291-295
Appendix B - Forced Early Retirement Stress Because of Burnout and Job Loss, Pages 297-302
Appendix C - Managing Workers Using the New Interactive Technologies, Pages 303-310
Index, Pages 311-319