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دانلود کتاب Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices

دانلود کتاب قفسه سینه گنج از شش روش رشد سیگما ، ابزارها و بهترین روشها

Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices

مشخصات کتاب

Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices

دسته بندی: مدیریت
ویرایش: 1 
نویسندگان:   
سری:  
ISBN (شابک) : 0132824051, 9780132824057 
ناشر: Prentice Hall 
سال نشر: 2011 
تعداد صفحات: 1015 
زبان: English  
فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود) 
حجم فایل: 26 مگابایت 

قیمت کتاب (تومان) : 54,000



کلمات کلیدی مربوط به کتاب قفسه سینه گنج از شش روش رشد سیگما ، ابزارها و بهترین روشها: مدیریت، مدیریت کیفیت



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This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge. Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples.     Coverage includes   ·         Real-world guidance to help practitioners raise the most important questions and determine the best resolution ·         Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis ·         Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques ·         CPM, CTQ, FMEA, HOQ, and GOSPA ·         GANTT, PERT chart, and other Six Sigma project management tools ·         7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool ·         7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams ·         Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner ·         This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,.   To provide crucial context, Hambleton illuminates four leading methodologies: DMAIC, Lean Six Sigma, Design for Six Sigma, and Six Sigma for Marketing. She also presents ten electronic articles that are available for download at www.prehallprofessional.com. The articles cover proven Six Sigma best practices for accelerating growth and increasing profitability, including techniques for product development, commercialization, portfolio design, benchmark implementation, project management, and collection of customer requirements.     From start to finish, this bookdelivers fast, thorough and reliable answers—knowledge you’ll rely on in every Six Sigma project, for years to come.   Preface Introduction       Different Methods for Different Purposes Part I   Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements Section 1           Define-Measure-Analyze-Improve-Control (DMAIC) Section 2           Lean and Lean Six Sigma Section 3           Design for Six Sigma (DFSS) Section 4           Six Sigma for Marketing (SSFM) Part II Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time Encyclopedia     The Six Sigma Encyclopedia of Business Tools and Techniques Summary Tool Matrix A         Activity Network Diagram (AND) - 7M Tool Affinity Diagram - 7M Tool Analysis of Variance (ANOVA) Arrow Diagram B         Benchmarking Box Plots[md]Graphical Tool Brainstorming Technique C         Capability Analysis Cause and Effect Diagram - 7QC Tool Cause and Effect Prioritization Matrix Cause and Prevention Diagram Checklists - 7QC Tool Communication Plan Conjoint Analysis Control Charts - 7QC Tool Control Plan Cost / Benefit Analysis Critical Path Method (CPM) Critical-to-Quality (CTQ) D         Data Collection Matrix Design of Experiment (DOE) Dotplot F          Failure Modes and Effects Analysis (FMEA) 5-Whys Fault Tree Analysis Fishbone Diagram - 7QC Tool Flowchart - 7QC Tool G         Gantt Chart GOSPA (Goals, Objectives, Strategies, Plans and Actions) Graphical Methods H         Histogram - 7QC Tool House of Quality (HOQ) Hypothesis Testing I           Interrelationship Diagram - 7M Tool K         KJ Analysis L          Launch (or Transition) Plan M        Market Perceived Quality Profile (MPQP) Matrix Diagrams -7M Tool Measurement System Analysis (MSA) Multi-Vari Chart Monte Carlo Simulation  N         Normal Probability Plot P          Pareto Chart - 7QC Tool PERT Chart Poka-Yoke Porter's 5 Forces Prioritization Matrices - 7M Tool Process Capability Analysis Process Decision Program Charts (PDPC) - 7M Tool Process Map (or Flowchart) - 7QC Tool Project Charter Pugh Concept Evaluation Q         Quality Function Deployment (QFD)  R        RACI Matrix (Responsible, Accountable, Consulted, Informed)    12 Real-Win-Worth (RWW) Analysis Regression Analysis Risk Mitigation Plan Rolled Throughput Yield Run Chart - 7QC Tool S          7M - Seven Management Tool 7QC - Seven Quality Control Tool Sampling           4 Scatter Diagram - 7QC Tool Scorecards SIPOC (Supplier-Input-Process-Output-Customer) SMART Problem & Goal Statements for a Project Charter Solution Selection Matrix Stakeholder Analysis Statistical Tools Stratification - 7QC Tool SWOT (Strengths-Weaknesses-Opportunities-Threats) T          Tree Diagram - 7M Tool TRIZ V          Value Stream Analysis Voice of Cus...



فهرست مطالب

Contents......Page 6
Preface......Page 14
Introduction: Different Methods for Different Purposes......Page 16
Part I: Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements......Page 26
Section 1 Define-Measure-Analyze-Improve-Control (DMAIC)......Page 28
Section 2 Lean and Lean Six Sigma......Page 44
Section 3 Design for Six Sigma (DFSS)......Page 60
Section 4 Six Sigma for Marketing (SSFM)......Page 82
Part II: Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time......Page 128
Summary Tool Matrix......Page 130
A: Activity Network Diagram (AND) - 7M Tool......Page 142
Affinity Diagram - 7M Tool......Page 151
Analysis of Variance (ANOVA)......Page 157
Arrow Diagram......Page 174
B: Benchmarking......Page 175
Box Plots—Graphical Tool......Page 179
Brainstorming Technique......Page 183
Cause-and-Effect Diagram - 7QC Tool......Page 188
Cause-and-Effect Prioritization Matrix......Page 203
Cause and Prevention Diagram......Page 213
Checklists - 7QC Tool......Page 219
Conjoint Analysis......Page 222
Control Charts - 7QC Tool......Page 232
Cost/Benefit Analysis......Page 253
Critical-to-Quality (CTQ)......Page 257
D: Data Collection Matrix......Page 263
Design of Experiment (DOE)......Page 265
Dotplot......Page 295
F: Failure Modes and Effects Analysis (FMEA)......Page 302
5-Whys......Page 320
Fault Tree Analysis (FTA)......Page 324
Flowchart - 7QC Tool......Page 331
G: Gantt Chart......Page 332
GOSPA (Goals, Objectives, Strategies, Plans and Actions)......Page 335
Graphical Methods......Page 338
H: Histogram - 7QC Tool......Page 345
Hypothesis Testing......Page 350
I: Interrelationship Diagram - 7M Tool......Page 384
K: KJ Analysis......Page 390
M: Market Perceived Quality Profile (MPQP)......Page 405
Matrix Diagrams - 7M Tool......Page 414
Measurement System Analysis (MSA)......Page 427
Monte Carlo Simulation......Page 446
Multi-vari Chart......Page 454
N: Normal Probability Plot......Page 459
P: Pareto Chart - 7QC Tool......Page 460
PERT (Program Evaluation and Review Technique) Chart......Page 468
Poka-Yoke......Page 477
Porter's 5 Forces......Page 479
Prioritization Matrices - 7M Tool......Page 485
Process Capability Analysis......Page 501
Process Decision Program Charts (PDPC) - 7M Tool......Page 530
Process Map (or Flowchart) - 7QC Tool......Page 537
Pugh Concept Evaluation and Selection......Page 549
Q: Quality Function Deployment (QFD)......Page 558
R: RACI Matrix (Responsible, Accountable, Consulted, Informed)......Page 569
Real-Win-Worth (RWW) Analysis......Page 575
Regression Analysis......Page 586
Risk Mitigation Plan......Page 616
Run Chart - 7QC Tool......Page 625
S: 7M - Seven Management Tool......Page 630
7QC - Seven Quality Control Tool......Page 631
Sampling......Page 633
Scatter Diagram - 7QC Tool......Page 655
Scorecards......Page 668
SIPOC (Supplier-Input-Process-Output-Customer)......Page 678
SMART Problem & Goal Statements for a Project Charter......Page 680
Solution Selection Matrix......Page 687
Stakeholder Analysis......Page 695
Statistical Tools......Page 699
Stratification - 7QC Tool......Page 712
SWOT (Strengths-Weaknesses-Opportunities-Threats)......Page 714
T: Tree Diagram - 7M Tool......Page 727
TRIZ......Page 730
V: Value Stream Analysis......Page 742
Voice of Customer Gathering Techniques......Page 752
W: Work Breakdown Structure (WBS)......Page 768
Y: Y = f (X)......Page 773
Part III: Best Practices Articles......Page 776
The Anatomy of Quality Loss in a Product......Page 778
The Anatomy of Variations in Product Performance......Page 792
Benchmarking—Avoid Arrogance and Lethargy......Page 804
Building Strength via Communities of Practice and Project Management......Page 814
Complex Organizational Change Through Discovery-based Learning......Page 842
Lean Six Sigma for Fast Track Commercialization High Risk-High Reward, Rapid Commercialization: PROCEED WITH CAUTION!......Page 850
Listening to the Customer First-Hand; Engineers Too......Page 866
The Practice of Designing Relationships......Page 888
A Process for Product Development......Page 902
Selecting Project Portfolios using Monte Carlo Simulation and Optimization......Page 936
Part IV: Appendixes......Page 952
Appendix A: Statistical Distribution Tables......Page 954
A......Page 966
C......Page 967
D......Page 971
E......Page 972
F......Page 973
G......Page 974
I......Page 975
L......Page 976
M......Page 978
N......Page 979
O......Page 980
P......Page 981
Q......Page 983
R......Page 984
S......Page 986
T......Page 990
V......Page 991
Y......Page 992
Appendix C: References......Page 994
B......Page 996
C......Page 997
D......Page 999
F......Page 1000
I......Page 1001
L......Page 1002
N......Page 1003
P......Page 1004
R......Page 1006
S......Page 1007
V......Page 1009
X–Z......Page 1010




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