The Virtuous Organization: Insights from Some of the WorldA†s Leading Management Thinkers

CONTENTS......Page 10
Dedication......Page 6
Acknowledgments......Page 8
The Virtuous Organization: An Introduction Charles C. Manz, Kim S. Cameron, Karen P. Manz and Robert D. Marx......Page 14
What are Virtues?......Page 15
A Shift to Virtues......Page 17
Values......Page 18
The Virtuous Organization and Crises......Page 21
The Virtuous Organization and Ordinary Times......Page 22
The Virtuous Organization and Exemplary Times......Page 23
References......Page 26
Section 1: The Virtuous Organization and Crises Section Editor: Kim S. Cameron......Page 30
1. Organizational Healing: Lived Virtuousness Amidst Organizational Crisis Edward H. Powley and Kim S. Cameron......Page 34
Healing and Organizations......Page 36
The Organizational Crisis......Page 38
The Events......Page 39
Methods for Uncovering Organizational Healing......Page 40
Key Themes Related to Organizational Healing......Page 42
Reinforcing the priority of the individual......Page 43
Fostering high quality connections......Page 46
Strengthening a family culture......Page 48
Initiating ceremonies and rituals......Page 50
Conclusion......Page 52
References......Page 55
2. Making Sense of Organizational Actions with Virtue Frames and Its Links to Organizational Attachment Seung-Yoon Rhee, Jane E. Dutton and Richard P. Bagozzi......Page 58
Virtue Frames......Page 59
The Research Context......Page 61
Hypotheses......Page 62
Member responses to virtuous organizational actions......Page 63
Members’ cognitive and emotional connection to the organization: Organizational identification and attachment......Page 64
Measures......Page 66
University’s action of holding a candlelight vigil......Page 68
University’s action of canceling of classes......Page 70
Discussion......Page 71
General Discussion......Page 73
Managerial Implications......Page 74
Conclusion......Page 75
References......Page 76
3. Forgiveness from the Perspectives of Three Response Modes: Begrudgement, Pragmatism, and Transcendence David S. Bright, Ronald E. Fry and David L. Cooperrider......Page 80
Forgiveness in the Workplace......Page 82
The Process of Forgiveness......Page 83
Forgiveness and Elevating Dynamics......Page 86
Organization description and site selection......Page 89
Interview procedure......Page 90
Analysis......Page 91
Theme 1: Begrudgement......Page 92
Theme 2: The pragmatic response......Page 96
Theme 3: The transcendent response......Page 98
Discussion......Page 101
References......Page 104
4. The Spiritual Challenges of Power, Humility, and Love as Offsets to Leadership Hubris Andre L. Delbecq......Page 110
Prelude: Reflecting through the Lens of Your Life Experience......Page 111
The First Dimension of Hubris: Arrogance......Page 113
Circumstances further seducing the leader toward arrogance......Page 114
Resulting temptation toward situational narcissism......Page 115
Humility as the offset......Page 116
The Second Dimension of Hubris: Dominance......Page 118
Again a resulting comparison with situational narcissism......Page 119
Love as the offset......Page 120
Love Enacted in Organizational Life......Page 121
Some Closing Thoughts......Page 122
References......Page 123
References......Page 32
Section 2: The Virtuous Organization and Ordinary Times Section Editor: Robert D. Marx......Page 126
5. The Language of Virtues: Toward an Inclusive Approach for Integrating Spirituality in Management Education Karen P. Manz, Robert D. Marx, Charles C. Manz and Judi A. Neal......Page 130
Defining Spirituality in the Workplace......Page 132
Creating an Inclusive Approach for Discussing Spirituality in the Management Classroom......Page 135
The instructor’s orientation......Page 136
The students’ personal language......Page 137
An inclusive working definition of spirituality......Page 139
Spirituality at Work and Virtues......Page 142
Virtues in Organizations......Page 146
Conclusions and Implications......Page 149
References......Page 150
6. Leveraging Psychological Capital in Virtuous Organizations: Why and How? Carolyn M. Youssef and Fred Luthans......Page 154
What is Virtuousness?......Page 155
What is Psychological Capital?......Page 157
Why is PsyCap Relevant to Virtuous Organizations?......Page 158
Organizational Virtuousness and PsyCap During Crises......Page 160
Organizational Virtuousness and PsyCap in Ordinary Times......Page 163
Organizational Virtuousness and PsyCap During Exemplary Times......Page 166
How Can PsyCap Be Developed and Managed in a Virtuous Organization?......Page 169
Conclusion......Page 171
References......Page 172
7. Europe Versus Asia: Truth Versus Virtue Geert Hofstede......Page 176
References......Page 181
8. Peter F. Drucker on Mission-Driven Leadership and Management in the Social Sector: Interviews and Postscript Joseph A. Maciariello......Page 184
Postscript......Page 190
9. Corporate Global Citizenship: Successful Partnering with the World Nancy J. Adler......Page 194
Democracy and human rights......Page 196
Sustainable development and a flourishing environment......Page 198
Health, poverty reduction and an equitable income distribution......Page 202
Global Security, Peace-Making and the Private Sector......Page 205
Business’s contribution: Are CEOs missing in action? 34......Page 206
Bottom-of-the-pyramid business strategies: Reducing poverty and creating fortunes......Page 208
Giving peace a chance: Industrial parks as tools for peace......Page 212
Natural capitalism: Sustainability at a profit......Page 214
From Despair to Optimism: An Ecology of Hope......Page 218
References......Page 219
Section 3: The Virtuous Organization and Exemplary Times Section Editor: Karen P. Manz......Page 222
10. Virtuous Leadership: A Theoretical Model and Research Agenda Craig L. Pearce, David A. Waldman and Mihaly Csikszentmihalyi......Page 224
Virtuous Leadership: A Theoretical Model and Research Agenda......Page 225
The Nature of Virtuous Leadership......Page 227
A Model of Virtuous Leadership and Organizational Learning......Page 228
Antecedents of virtuous vertical leadership......Page 229
Likely outcomes of virtuous leadership......Page 231
Research implications......Page 234
Practical implications......Page 236
References......Page 238
11. Spirituality in Action: The Fred Rogers’ Way of Managing through Lifelong Mentoring Ian I. Mitroff and Donna Mitroff......Page 244
Introduction......Page 245
Rationale and Objectives......Page 247
Fred Rogers’ Legacy......Page 248
The Fred Rogers’ Way of Managing Through Lifelong Mentoring......Page 250
Principle 1 — Care: “I like you just the way you are.”......Page 251
Principle 2 — Concern: “Setting rules is one of the primary ways in which we show our love for children.”......Page 253
Principle 3 — Connect: “Anything that is mentionable is manageable”......Page 254
Principle 4 — Context: “To know why a person is the way he or she is, one has to know his or her story.”......Page 255
Principle 5 — Creativity: “The arts are the outer expression of the deepest, innermost feelings.”......Page 256
Principle 6 — Consciousness: “All of us are spiritual beings.”......Page 257
Principle 7 — Community: “We are part of everything that has come before us, that is now, and that will follow.”......Page 258
References......Page 259
12. The Positive Potential of Tempered Radicals Rand Quinn and Debra Meyerson......Page 260
Who are Tempered Radicals?......Page 261
What is the Positive Potential of Tempered Radicals?......Page 263
Tempered Radicals as Positive Deviants......Page 264
Intentional departure from normative behavior......Page 265
Honor......Page 266
What Challenges do Tempered Radicals Face?......Page 267
Role of Leadership in Cultivating and Amplifying Tempered Radicals......Page 268
Conclusion: Advancing our Understanding of Positive Deviance and Tempered Radicalism......Page 269
References......Page 270
Judi Neal: The Role of Virtues in Spiritual Leadership......Page 272
Marc Gunther: What is a Spiritual Leader? Ricardo Levy1......Page 274
Judi Neal Interview With Marc Gunther......Page 287
References......Page 291
14. The Corporate Conduct Continuum: From “Do No Harm” to “Do Lots of Good” Rosabeth Moss Kanter......Page 292
A Few Good Companies? Rising to Rising Expectations......Page 294
Making Values-Based Capitalism the American Way......Page 296
Closing Comments: Reflections on What Matters Most David A. Whetten......Page 300
The 2000 Presidential Address: What Matters Most1,2......Page 302
References......Page 310
Contributing Authors......Page 312
Artist’s Statement......Page 320
Special Permission......Page 322
Index......Page 324