The Usage and Impact of ICTs during the Covid-19 Pandemic

Cover
Half Title
Series Page
Title Page
Copyright Page
Contents
Figures
Tables
Contributors
Acknowledgments
Introduction: Social Informatics in the Context of the COVID-19 Pandemic
	The Pandemic and ICTs
	Social Informatics
	Organization of the Book
	The Pandemic, and ICTs' Role, Goes on
	References
Part I: Governance
1. Toward a Sociotechnical Framework for Misinformation Policy Analysis
	Introduction
		Definitions of key terms
		Case selection and background
			General background of misinformation regulation in the United States
			General background of misinformation regulation in China
	Literature Review
	Methodology
		Data collection
		Content analysis method
		Developing the analytical framework
		Data analysis
	Findings
		Contexts
		Issues
		Channels
		Agents
		Targets
		Government actions
	Discussion and Conclusion: A Framework for the Future
	Notes
	References
2. Governing Privacy as Contexts Overlap during Crisis
	Introduction
	Background
	Cases
		Healthcare
		Education
		Labor
	Implications
	Notes
	References
Part II: Community
3. A Social Informatics Approach to Online Communities of Practice of the Art Recreation Challenge on Instagram during COVID-19
	Introduction
	Background
		Art recreation
		Between art and quarantine as a CoP
	Methodology
		Data collection
		Data analysis
	Findings
	Discussion and Conclusions
	Note
	References
4. Treating a Viral Culture: Using Cultural Competency and Social Informatics to Design Contextualized Information Literacy Efforts for Specific Social Information Cultures
	Introduction
	Social Information Cultural Competency: A Sociotechnical Approach to Understanding Information Behaviors in Context
		Contextualizing information behavior within social information cultures
		Social information cultural competency
		Social informatics and SICC
		SICC-informed information literacy interventions
	Case Study: Information Literacy Campaigns Addressing COVID-19 Misinformation on Social Media
		Background
			Understanding COVID-19 misinformation networks as social information cultures
			Relevant technical features and understanding the role of platforms
		COVID-19 misinformation IL interventions
			Inoculation or prebunking
			Accuracy prompts
			Conversation groups
	Discussion: Suggestions for Treating a Viral Misinformation SIC
	Conclusion
	Note
	References
Part III: Information Behavior
5. Information Behavior and Emotion Change during a Public Health Emergency of International Concern: A Case Study of Middle-Aged People
	Introduction
	Related work
		Information behavior in PHEIC
		Studies of associated sentiments in the PHEIC
		Factors influencing health information behavior in various populations
		Research questions
	Research methods
		Research design
		Data collection
		Data analysis
			Open coding
			Axial coding
			Selective coding
	Findings
		Interactive influence model of health information behavior and emotions
		Emotions
			Emotion types
			The change of anxiety
		Health information behavior
			Health information behavior characteristics
			Changes in health information behavior
		Association between emotions and health information behavior
	Discussion and implications
		Discussion
		Theoretical implications
		Practical implications
		Limitations
	Conclusion
	References
	Appendix 1 Research interview outline
	Appendix 2 Results of open coding
6. Evolution of Discussion Topics in Online Depression Self-Help Groups Before, During, and After COVID-19 Lockdown in China
	Introduction
	Background
		Language use on social media among people with depression
		The COVID-19 pandemic
			Social media use during the COVID-19 pandemic
			Psychological impact of the COVID-19 pandemic
			The COVID-19 pandemic in China
	Method
		Data collection
		Data analysis
			LDA topic modeling
			Analysis of language features
	Findings
		Discussion topics in the entire dataset
		Thematic analysis
			Topic similarity among stages
			Discussion topics in different stages
		Language features of each group in each stage
	Discussion and conclusion
	Note
	References
7. Public Engagement with Science During and about COVID-19 via Twitter: Who, When, What, and How
	Introduction
	Related work
		Health communication on social media
		Public engagement with science via social media
		The level of engagement on social media
	Methodology
		Data collection
		Data analysis
	Findings
		RQ1: What and how are tweets posted during and about COVID-19 by scientists, pseudo-experts, and public health organizations?
		RQ2: What and how are tweets posted about COVID-19 in three different periods during COVID-19?
		RQ3: What and how do tweets about COVID-19 get different levels of engagement from the public?
	Discussion
	Conclusion
	Acknowledgment
	References
Part IV: Everyday Life
8. From Paperless Offices to Peopleless Offices: The Effects of Enforced ICT Usage During Covid-19 Lockdowns on Workplace Information Practices
	Introduction
	Previous empirical research
	Method
	Results—changes in information flows in everyday work
		ICT and individual preferences
		ICT and altering meeting practices
		ICT and altering written communication practices
		ICT and information transparency
		ICT and time management
		ICT and relational information flows
	Results summary—changes in ICT usage and attitudes and the development of information practices
	Discussion
	References
9. Algorithmic Assemblages, the Natural Attitude, and the Social Informatics of the Pandemic Lifeworld
	Introduction
	Algorithms and Algorithmic Assemblages
	The lifeworld and the natural attitude
	Algorithmic assemblages, the lifeworld, and the natural attitude
	The social informatics of the pandemic lifeworld
	Conclusion
	References
Index