The Role of e-Business during the Time of Grand Challenges: 19th Workshop on e-Business, WeB 2020, Virtual Event, December 12, 2020, Revised Selected ... Notes in Business Information Processing)

Preface
Organization
Contents
Cybersecurity and COVID-19 Challenges
The Next Global Financial Crisis Could Be Caused by Efforts to Prevent the Cyberattack
	1 Introduction and Motivation
	2 Literature Review: Cybersecurity Within Digital Trade
	3 Methodology
	4 A Glance on the Increasing Scope of Impact
	5 Framework for Studying Cybersecurity Impact on International Trade
	6 Example from the Past: Smoot-Hawley Tariff
	7 Conclusion
	References
Tackling Cybersecurity Regulatory Challenges: A Proposed Research Framework
	1 Introduction
	2 Literature Review and Background
	3 Proposed Research
	4 Methodology
	5 Intended Impact
	References
Developing a Framework for Hotel IT Investment Decision-Making Amid COVID-19
	1 Introduction
	2 Literature Review
		2.1 IT Budget
		2.2 General Hotel Performance Indicators
		2.3 Risk
	3 Discussion and Future Direction
	References
Examining the Effect of Experience on Managers’ Attitudes Towards Telework During COVID
	1 Introduction
	2 Literature Review
	3 Method
	4 Results and Discussion
	5 Conclusion
	References
Digital Platforms
Decolonization of Digital Platforms: A Research Agenda for GREAT Domains
	1 Introduction
		1.1 Decolonization of Platform Research
		1.2 Food Delivery Platforms
	2 Digital Platforms in GREAT Domains
		2.1 Platform Growth in GREAT Domains
		2.2 Ratings Do not Drive Participation Decisions
		2.3 Missing Voices on Digital Platforms in GREAT Domains
		2.4 Variety and Authenticity in GREAT Nations
	3 Decolonization of Digital Platforms in GREAT Economies
		3.1 Decolonization of the Platform
		3.2 Decolonization of Platform Research
	4 Conclusion
	References
The Mechanics of the Gig Economy: A System Dynamics Approach
	1 Introduction
	2 Prior Studies and Problem Characteristics
	3 Solution Characteristics and Design Methodology
	4 Design of the Gig Economy Model
	5 Future Research
		5.1 Model Development and Validation
		5.2 Application to Real-World Cases
	6 Conclusions
	References
Digital Platforms and Infobesity: A Research Agenda
	1 Introduction
	2 Platforms and Infobesity
		2.1 Food Delivery Platforms
		2.2 Infobesity and Food Delivery Platforms
	3 Old Findings Motivate New Questions
		3.1 Supplier Participation on Digital Platforms
		3.2 Missing Ratings and the GREAT Context
		3.3 Impact of Variety on Restaurant Performance
	4 New Questions on Infobesity
	5 Implications for Platform Designers
	6 Conclusion
	References
Pins on the Map: Navigating the Ambiguous Landscape of Generativity in Digital Platform Ecosystems
	1 Introduction
	2 The Generative Evolution of Digital Platform Ecosystems
	3 Method
	4 Mapping the Ambiguous Landscape of Generativity
		4.1 Towards Generativity: Where Do I Want to Go?
		4.2 Measuring Generativity: Where Am I?
		4.3 Managing Generativity: How Do I Get There?
	5 Discussion
	6 Conclusion
	References
Managing Human Factors in e-Business
Digital Inclusion of Farmers and Rural Hinterland: The Case of Digital India
	1 Introduction
	2 Literature Review
		2.1 Digital Inclusion
		2.2 The Context of Digital India
	3 Research Methodology
	4 Analysis of the Digital India Rural Initiatives
	5 Results and Discussion Regarding the Implementation
	6 Challenges to Digital Inclusion
	7 The Way Forward
	References
Dealing with the Challenge of Business Analyst Skills Mismatch in the Fourth Industrial Revolution
	1 Introduction
	2 Business Analysis
		2.1 Historical Context
		2.2 Current Context
	3 Business Analysis Skills
		3.1 Technical Skills
		3.2 Business Skills
		3.3 Analysis Skills and Techniques
		3.4 Interpersonal Skills
		3.5 Methodological Skills
		3.6 Skills Weightings
	4 Business Analysis Skills for the 4IR
	5 Proposed Business Analysis Skills Mismatch Framework
		5.1 Education
		5.2 Lifelong Learning
		5.3 Cross Functionality
		5.4 BA Attitudes
	6 Conclusion
	References
The Impact of Role Coordination on Virtual Team Performance and Player Retention in Esports
	1 Introduction
	2 Data and Method
		2.1 Data
		2.2 Research Context
		2.3 Measurement
		2.4 Empirical Model
	3 Results
	4 Conclusion
	References
An Analysis of Characteristics Affecting Trust Formation in Human Versus Machine Interactions from a Systematic Literature Review Perspective
	1 Introduction
	2 Theoretical Background of Trust
	3 Research Methodology
	4 Results and Discussion
	5 Trustor Characteristics
	6 Expected Contributions
	References
Author Index