The Professional Secretary’s Handbook

Front Matter....Pages i-x
Banking Facilities and Services....Pages 1-9
Community and Public Relations....Pages 10-22
Conference Planning....Pages 23-33
Dictation and Transcription....Pages 34-38
Effective Communication....Pages 39-51
Electronic Offices....Pages 52-62
Employment Legislation....Pages 63-68
Form Design....Pages 69-80
Meetings....Pages 81-89
Preparation of Material for the Printer....Pages 90-97
Professional Secretarial Associations....Pages 98-105
Public Speaking....Pages 106-113
Reading the Papers....Pages 114-121
Record Keeping and Storage of Information....Pages 122-134
Recruitment and Interviewing....Pages 135-151
Safety and Security....Pages 152-169
Social and Business Entertaining....Pages 170-184
Sources of Information and Services....Pages 185-205
Staff Relations....Pages 206-215
Travel Arrangements....Pages 216-226
Visual Presentation of Data....Pages 227-238
Back Matter....Pages 239-244