The Innovation Pyramid: A Strategic Methodology for Impactful Problem Solving

Copyright_page
	Half title
	Title page
	Copyright information
	Dedication
	Contents
	List of Figures
1. Introduction
	What Is Innovation?
	Why Is Innovation Important?
	Why Is It So Difficult to Be a Serial Innovator?
		People
		Environment
		Methodology
	Unique Aspects of The Innovation Pyramid Methodology
		Design/Execution Separation
		Problem/Solution Separation
		Plan/Implement Separation
		Multiple Points-of-View
		Assessment Throughout
	Organization of the Book
		Part I: Innovation Design and Execution
			Chapter 2 – Introduction to The Innovation Pyramid
			Chapter 3 – Level 1: Problem Identification
			Chapter 4 – Level 2: Solution Formulation
			Chapter 5 – Level 3: Plan
			Chapter 6 – Level 4: Perform
			Chapter 7 – Systematic Pyramid Review
		Part II: The Diverge–Organize–Converge Process
			Chapter 8 – Diverge–Organize–Converge Process Overview
			Chapter 9 – Diverge
			Chapter 10 – Organize
			Chapter 11 – Converge
			Chapter 12 – Book Summary
	Appendices
		Appendix A: Interviewing for Insight and Persona Development
		Appendix B: Divergent-thinking prompts
part i Innovation Design and  Execution
	2. Introduction to The Innovation Pyramid
		Nonlinear, Iterative, Learnable, Repeatable Methodology
		The Innovation Pyramid Structure
		Overall Methodology Description
	3. Level 1: Problem Identification
		Problem Identification Method
			Starting Point
			Endpoint
			Step 1: Clearly State the Starting Situation or Issue
			Step 2: Zoom Out to Define the General Problem
			Step 3: Draft a Neutral General Problem Statement
			Step 4: Zoom In, Layer-by-Layer, to a Root Cause
				Layer-by-Layer Archaeological Dig
			Step 5: Identify the Principal .Adopters
		Design Example, Level 1
			Step 1: State the Starting Issue
			Step 2: Zoom Out to Define the General Problem
			Step 3: Create a Neutral General Problem Statement
			Step 4: Zoom In to a Root Cause
			Step 5: Identify the Principal .Adopters
			Step 4: Continued
			Step 5: Reprise
			Example Summary
		Common Mistake
		Summary
	4. Level 2: Solution Formulation
		Solution Formulation Method
			Starting Point
			Endpoint
			Step 1: Describe a Specific Target Adopter Persona
			Step 2: Determine a Solution Approach
			Step 3: Craft a Detailed Solution
			Step 4: Establish a Clear Value Proposition
			Step 5: Quantify the Target Adopter. Group Size
			Bottom-Up Quantitative Sizing Method
			Top-Down Quantitative Sizing Method
		Design Example, Level 2
			Step 1: Describe a Specific Target Adopter Persona
			Step 2: Determine a Solution Approach
			Step 1: Reprise
			Step 3: Craft a Detailed Solution
			Step 4: Establish a Clear Value Proposition
			Step 5: Quantify the Target Adopter. Group Size
		Common Mistakes
		Summary
	5. Level 3: Plan
		Introduction
		Project Overview
			Why
			What
			Who
			When
		Operations
			General
			Specific
		Delivery
			General
			Specific
		Resources
			General
			Specific
		Risk
			General
			Specific
		Sales Document
			Core Concept Opener
			Elevator Pitch
			Resource Pitch
				The Presentation
		Common Mistakes
		Summary
	6. Level 4: Perform
		Introduction
		Alignment
		Performance Assessment
			Operations
			People
			Environment
			Delivery
			People
			Environment
			Resources
			People
			Environment
			Risk
		Common Mistakes
		Summary
	7. Systematic Pyramid Revi
		Part I Summary
		Overarching Outcome Assessment
		Systematic Pyramid Review Meth
			Starting from the Top
		Assessment Review Example
		Common Mistakes
		Summary
part ii The Diverge–Organize– Converge Process
	8. Diverge–Organize–Converge Process Overview
		Diverge–Organize–Converge Process Summary
		Diverge
		Organize
		Converge
		Common Mistakes
		Summary
	9. Diverge
		Diverge Overview
			Exception
			Consider Alternate Possibilities
		Divergent Problem Identification Approaches
		Divergent Solution Formulation Approaches
		Diverge Example
		Common Mistakes
		Summary
	10. Organize
		Three Components of the Organize Step
			Categorize
			Connect
			Cause
		Level the Playing Field
		Organize Example
		Common Mistakes
		Summary
	11. Converge
		Defining the “Best”
			Problem Identification Criteria
				Generic Problem Identification criteria
			Solution Formulation Criteria
				Generic Solution Formulation criteria
			Selection Tools and Techniques
				T-Chart
				Paired Comparative Analysis
				Decision Tree
				Pareto Analysis
				Cost–Benefit Analysis
				Decision Matrix
				Event activities
				Pre-event activities
				Postevent activities
				Generic Problem Identification criteria
				Generic Solution Formulation criteria
		Converge Example
		Common Mistakes
		Summary
	12. Book Summary
		Part I Review
			Pyramid Levels
				Problem Identification
				Solution Formulation
				Plan
				Perform
			Systematic Pyramid Review
		Part II Review
			Diverge
			Organize
			Converge
		Summary
Appendix A: Interviewing for Insight and Persona Development
	DOC Process Application
	Hypothesis Development
	Interviewing for Insight
		Interview Preparation
		Who to Interview
		Contacting the Interviewee
		Setting the Scope of the Interview
		Interview for Insights not Solutions
		Nonverbal Cues
		Be Patient
	Persona Development
		Persona Development Process
		Persona Development Example
	Conclusion
Appendix B: Divergent Thinking Prompts
	Application to Problem Identification and Solution Formulation
	Challenge Questions
	Point-of-View Shifts
	Perspective Shifts
Bibliography
Index