The Global Challenge: International Human Resource Management

Title
Contents
1 The Challenges of International Human Resource Management
	Overview
	Defying Borders: What’s New?
		International Operations in the Pre-industrial Era
		The Impact of Industrialization
		Prelude to the Modern Era
	The Modern Multinational
		Staffing for International Growth
		Organizing for International Growth
		HRM Goes International
	Enter Globalization
		The Roadmap for Managing Globalization
		The Transnational Solution
		Capabilities and Knowledge as Sources of Competitiveness
		Toward a Flat World?
	The Evolution Of International HRM
	Outline Of This Book
2 Human Resource Management in the International Firm: The Framework
	Overview
	Business Strategy And Organizational Capabilities
		Organizational Capabilities
		Organizational Capabilities in Multinational Firms
	The HR Wheel
		Setting the Guiding Principles
		Designing Core HR Practices
		Defining the HR Function Roles
		Focusing on Organizational Outcomes
	Three Stages Of HRM In Multinational Firms
		Building HRM: Focus on Foundations
		Realigning HRM: Focus on Strategic Change
		Steering with HRM: Focus on Dualities
3 Becoming Locally Responsive
	Overview
	Roots Of Responsiveness
		Business Advantages of Local Responsiveness
		People Challenges of Local Responsiveness
	Implementing Localization
		Overcoming Barriers to Management Localization
		Localization Starts at the Head Office
	Understanding Diversity
		Know Yourself and Others: The Cultural Perspective
		Know Where You Are: The Institutional Perspective
		Know Whom You Talk To: The Network Perspective
		What Shapes Local Responsiveness?
	The Limits Of Responsiveness
		Local Responsiveness Does Not Necessarily Mean Playing by Local Rules
4 Achieving Global Integration
	Overview
	The Logic Of Global Integration
		The Business Advantages of Global Integration
		The Tools for Global Integration
		Global Integration and the Use of Expatriates
		Global Standardization
	Mastering Expatriation
		The Evolution of Expatriate Management
		Understanding the Expatriate Phenomenon
		Managing International Transfers
	Beyond The Traditional Expatriate Model
		The Tensions in the Expatriate Cycle
		Changing Demographics of the Expatriate Population
		The Changing Nature of International Assignments
		Alternatives to Expatriation
	The Limits Of Global Integration
5 Structuring Global Coordination
	Overview
	From Vertical Control To Horizontal Coordination
		Emergence of Coordination
		Horizontal Coordination Mechanisms
	Multidimensional Structures
		Emerging Forms of Global Multidimensional Structures
	Lateral Steering Tools
		The Benefits of Lateral Steering
		Lateral Leadership Roles
		Lateral Steering Groups
		People Strategies Supporting Lateral Steering
	Building Cross-Border Teams
		Mapping Cross-border Teams
		Foundations for Global Teamwork
		Working in Cross-Border Teams
		Implementing Global Teamwork
	Matrix Everything
6 Building Social Architecture
	Overview
	Leveraging Social Capital
		What Is Social Capital and Why Do We Care About It?
		How to Build and Manage Social Capital
		Managing the Darker Side of Social Capital
	Sharing Values Globally
		Shared Values, Beliefs, and Norms
		Building Shared Values
		Challenges in Managing Organizational Culture
	Leveraging Global Mindsets
		What Is Global Mindset?
		How to Develop Global Mindset
		Rethinking the Global Mindset Paradigm
7 Managing Global Talent: Recruitment, Selection, and Retention
	Overview
	What Is Talent Management And Why Is It So Important?
		What Do We Mean by Talent?
		Why Is Talent Management so Important?
	Key Challenges In Talent Management
		The Talent Management Mindset
		The Balancing Acts in Talent Management
	Managing Recruitment
		Forecasting the Need for Recruitment
		Reaching out to Attract Talent
		Global Employer Branding
		Building a Differentiated Employee Value Proposition
	Managing Selection And Assessment
		Selection Methods: The Importance of Context
		Selection and Diversity Management
		Competencies: Frameworks for Selection and Talent Management
		The Challenges of Internal Selection (Assessment of Potential)
	Managing Retention
		Why Do People Leave and What Can be Done About It?
	Balancing Short And Long Term In Talent Management
8 Developing Global Leaders
	Overview
	Global Leadership
		How Does Leadership Relate to National Culture?
		Global Leadership Competencies
		Leadership Passages: Intransitivity
	The Principles Of Global Leadership Development
		Challenge is the Starting Point
		People Risk Management
	Managing Leadership Development Top-Down
		Identifying and Assessing Potential
		Dilemmas in Identifying and Assessing Potential
		Challenges in Developing Potential
	Managing Development Bottom-Up: Open Job Markets
		Making Self-Management Work
	How Leadership Development Supports Global Coordination
9 Global Performance Management
	Overview
	The Global Performance Management Cycle
		What Is Global Performance Management?
		The “Upstream” Side of Performance Management
		The “Downstream” Side of Performance Management
	Supporting Global Coordination
		Enabling Lateral Steering
		Appraising and Rewarding Teamwork
	Performance Management Of International Employees
		Appraising Performance of International Staff
		Compensation of International Staff
	Implementing Global Performance Management
		Who “Owns” Performance Management?
		Global Approach Versus Local Adaptation
		Creating Differentiation
10 Managing Knowledge and Innovation Across Borders
	Overview
	Sharing Knowledge In The Multinational
		Factors Influencing Knowledge Sharing
		How to Stimulate Knowledge Sharing
	Knowledge Sharing In Professional Service Firms
		Three Configurations of Professional Service Firms
		Tensions in the International Professional Service Firm
	Knowledge Acquisition
		Gaining Access to External Knowledge
		Knowledge Retention
	From Ideas To Innovations
		Paradoxes in How to Encourage Promising Ideas
		The Organization and Staffing of R&D Centers
		Stages in the Innovation Journey
	Dualities Of Exploration And Exploitation
11 Facilitating Change in Multinational Organizations
	Overview
	The Arduous Route To Transnational Organization
		Spiral Evolution of the Multidomestic Organization
	Encouraging Subsidiary Initiative in the Meganational
	Organize One Way, Manage the Other Way
	Implementing And Executing Business Plans Through People
		Challenges of Managing Change
		Gaining Acceptance through Fair Process
		The Five E Framework
		The Tensions behind Fair Process and the Five Es
		The Role of HR in Leading Change
	Building Organizational Agility
		Developing Strategic Sensitivity
		Building Leadership Unity and Collective Commitment
		Resource Flexibility
		Agility Means Riding the Ups and Downs
12 Managing Alliances and Joint Ventures
	Overview
	The Whys And Whats Of Alliances
		Alliance Business Drivers
		Understanding Alliances
	Planning And Negotiating Alliances
		HRM Issues in Developing an Alliance Strategy
		Preparing for Negotiations
		Negotiation Challenges in Joint Venture Formation
	Implementing Alliances
		Managing the Interfaces with the Parent
		Human Resource Management Issues in Managing the Alliance
	Supporting Alliance Learning
		Obstacles to Alliance Learning
		HRM Foundations for Effective Alliance Learning
	The Evolving Role Of Alliances
		Managing Network Boundaries
		Alliances as Journey toward Transnationalism
			13 Forging Cross-Border Mergers and Acquisitions
			Overview
			The M&A Phenomenon
				The Drivers of Mergers and Acquisitions
				Observing the M&A Experience
				A Framework for Thinking about M&As
				Key Human Resource Management Issues
			From Planning To Closing
				Planning Acquisitions: The HRM Perspective
				The Due Diligence Process
				The Human Capital Audit
				Cultural Due Diligence
				Closing the Deal
			The Post-Merger Integration Process
				The M&A Integration Agenda
				Managing Post-Merger Integration
				People Challenges of Post-Merger Integration
			M&A As Organizational Capability
				Learning from Acquisitions
				From Learning to Action
			14 Transforming the Global Human Resource Role
			Overview
			What Is Unique About The Global HR Function?
			Organizing Global Human Resources
				HRM Process and Content Development
				HR Service Delivery
				Business Support
			Where Are The Boundaries Of HR?
				The Responsibilities of Local, Regional, and Global Units
				Where Is the External Boundary of HR’s Responsibilities?
				The Responsibility for HRM—Line Managers or HR?
	Developing The Capabilities Of The HR Function
		HR Competencies
		Developing HR Managers for the Transnational Firm
	Global Challenges Worth Standing Up For
		Building a Competitive Culture
		Organizational Sustainability
		Fighting for the Long-term Perspective
		The Social Implications of Globalization
HRM As Tension Management
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