The Future of Business

Cover......Page 1
Brief Contents......Page 8
Contents......Page 9
An Integrative Approach to Business......Page 17
Preface......Page 21
Prologue......Page 33
 Introduction......Page 57
 1: Political Environment: Governments’ Impact on Business......Page 63
 2: Economic Environment: The Fundamental Connection......Page 81
 3: Social Environment: Trends, Corporate Responsibility, and Business Ethics......Page 113
 4: Technological Environment: Managing Technology......Page 141
 5: International Environment: The Global Marketplace......Page 161
 6: Entrepreneurship and Small Business......Page 189
 7: Understanding the Business: Analysis......Page 217
 8: Forms of Business Ownership......Page 241
 9: Management and Leadership in Today’s Organizations......Page 269
 10: Designing Organizational Structures......Page 295
 11: Motivating Employees......Page 325
 12: Managing Human Resources and Labour Relations......Page 351
 13: Marketing: The Customer Focus......Page 383
 14: Creating Marketing Strategies......Page 413
 15: Achieving World-Class Operations Management......Page 451
 16: Accounting for Financial Success......Page 485
 17: Understanding Money and the Canadian Financial System......Page 515
 18: Finance: Maximizing the Value......Page 543
Appendix: A Basic Understanding of Our Legal Environment......Page 575
Glossary......Page 582
Endnotes......Page 600
Company Index......Page 610
Subject Index......Page 614