the CPHIMS REVIEW GUIDE,preparing for success in healthcare.

Cover
Half Title
Title Page
Copyright Page
Contents
Preface
Acknowledgments
Editor
SECTION I: HEALTHCARE AND TECHNOLOGY ENVIRONMENTS
	1. Healthcare Environment
		Learning Objectives
		Introduction
		Healthcare Organizations
			Hospitals
			Outpatient or Ambulatory Care—A Shift in the Care Setting
			Community Health Organizations
			Diagnostic and Pharmaceutical Services
			Healthcare Payers
		Interrelations Within and Across Healthcare Organizations
			Enabling Access to Comprehensive Care Services
			Assuring Effective Transfers of Care
			Ensuring the General Portability of Care
			Reporting Public and Population Health Information
			Obtaining Appropriate Reimbursement for Quality Care
			Supporting Particular Organizational Models of Care
		Roles and Responsibilities of Healthcare Information and Management Systems Professions
		Roles of Government, Regulatory, Professional and Accreditation Agencies in Healthcare
			Government
			Healthcare Regulators
			Professional Associations
			Accreditation Organizations
		Summary
		References
	2. Technology Environment
		Learning Objectives
		Introduction
		Software in Healthcare IT
			Clinical Applications
			Administrative Applications
			Financial Applications
			Consumer Applications
			Clinical Business Intelligence (CBI) and Analytics
		Hardware in Healthcare IT
			Technology Infrastructure
			Servers
			Data Storage
			Mobile Devices
			Medical Devices
		Networks in Healthcare IT
			Network Infrastructure
			Communications
			Interoperability and Standards
			Data Integration
			Data Warehouses
			Privacy and Security
		Summary
		References
SECTION II: CLINICAL INFORMATICS
	3. Clinical Informatics
		Learning Objectives
		Introduction
			Global Aspects of Clinical Informatics
			Domains of Clinical Informatics
		Basic Clinical Vocabulary and Terms
		Basic Information Technology Vocabulary and Terms
		Common Clinical Metrics in Informatics
		Clinical Content and Decision Support Tools
		Clinical Data Analytics Tools
			Clinical Outcomes
			Operational Outcomes
			Common Data Analytics Tools
		Summary
		References
SECTION III: HEALTHCARE INFORMATION AND SYSTEMS MANAGEMENT
	4. Analysis
		Learning Objectives
		Introduction
		Healthcare Problems and Opportunities for IT Implementation
			Problems with Traditional Healthcare Systems
			Opportunities with Advanced Healthcare Systems
				Operational
				Managerial
				Strategic
				IT Infrastructure
				Organizational
			Clinical Functions
				Applications for Clinical Functions
			Administrative and Financial Services
				Applications for Administration and Finance
			Infrastructure
				Security-Related Applications
		Needs Analysis in Healthcare Facilities
			Operational Needs
			Staff Productivity and Satisfaction
			Increased Revenue and Cost Optimization
			Patient Safety
			Quality of Care
			Patient Access to Services
			Tools for Accomplishing the Needs Analysis
			Needs Summary
		Needs Prioritization
		Workflow and Process Mapping
		Current Clinical Processes
		Functional Needs Assessment
			Requirements Analysis
			Document Analysis
			Additional Inventories
		Process Improvement
			DMAIC
			PDCA/PDSA
		Deficiencies in Current IT Healthcare Practices
			Patient Support and Satisfaction
			Reduction in Revenue Generation
			Prescription Errors
			Industry Standardization
		Alternative Approaches to Current Healthcare Processes
			Industry Standardization
			Alternative Ways to Reduce Prescription Errors
			Alternative Processes for Revenue Generation
		Comparative Analysis of Alternatives
		Work Plan Development
			Executive Summary
			Introduction and Background
			Goals and Objectives
			Resources
			Work Plan Accountability
		Proposal Evaluation
			Cost–Benefit Feasibility Study
			Proposal Sensitivity Analysis
		RFI/RFP/RFQ
			Request for Information
			Request for Proposal
			Request for Quotation
			Non-Disclosure Agreement
			Cost–Benefit Analysis
		Summary
		References
	5. Design
		Learning Objectives
		Introduction
		Compatibility and Interoperability of System Components
		Standards Compliance
		Process to Address Industry Trends
		Structure of the System Design Team
		Detailed Technical Specifications
			Usability
			Information Infrastructure
			Data Management
		Summary
		References
	6. Selection, Implementation, Support and Maintenance
		Learning Objectives
		Introduction
		Solution Selection Criteria
		Selecting Review Team Members
		Solution Selection Activities
		Implementation Process
		Change Management
		Implementation Strategies
		Implementing Solutions
		System Integration to Support Business Requirements
		User and Operational Manuals and Training
		Activation Planning and Immediate Post-Activation Activities
		Managing Healthcare Information Systems
		Analyzing Data for Problems and Trends
		Ensuring Critical Functions Are Repaired, Maintained or Enhanced
		Business Continuity and Disaster Recovery Plans
		Summary
		Bibliography
	7. Testing and Evaluation
		Learning Objectives
		Introduction
		Purpose of Systems Testing
		Test Methodology
		Test Strategy
		Test Tools
		Test Execution
		Test Controls
		Test Results Reporting
		Final Evaluation
		Summary
		References
	8. Privacy and Security
		Learning Objectives
		Introduction
		Defining Requirements, Policies and Procedures
		Risk Assessment
		Risk Management Process
		Vulnerability Remediation
		User Access Controls
		Confidentiality, Integrity and Availability
		Organizational Roles
		Data Management Controls
		Disaster Recovery and Business Continuity Plans
		Auditing
		Ongoing System Evaluation
		Summary
		References
SECTION IV: MANAGEMENT AND LEADERSHIP
	9. Management and Leadership
		Learning Objectives
		Introduction
		Participation in Organizational Strategic Planning
			Mission
			Vision
			Values
			Goals
		Organizational Environment
		Forecasting Technical and Informational Needs of an Organization
		Developing the IT Strategic Plan
			Implementing the IT Strategic Plan
		Reporting on System Performance, Evaluating Performance and Evaluating Customer Satisfaction
			Project Tracking
			Assessment
			Departmental Effectiveness
		Managing Customer Relationships with Business Leaders
			Providing Customer Service
		Promoting Stakeholder Understanding of IT Opportunities and Constraints
		Developing Policies and Procedures for Information and Systems Management
		Complying with Legal and Regulatory Standards
		Adhering to Ethical Business Principles
		Employing Comparative Analysis Strategies
			Budgets
			Other Financial and Nonfinancial Indicators
			Benchmarks
			Quality Indicators
		Quality Standards and Practices
		Managing Projects, Project Portfolios and Vendors
			Managing Vendor Relationships
			Consulting Services
		Preparing and Delivering Business Communications
		Facilitating Group Discussions and Committee Meetings
			Steering Committee Meetings
		Managing Risk
			Financial Risk Management
			Budget Risk Management
		Roles and Responsibilities for IT-Related Functions
			Senior Management Roles and Responsibilities
			General IT Roles and Responsibilities
			Healthcare IT Roles and Responsibilities
		Staff Competency in Information and Management System Skills
			Employee Development
			Organizational Training and In-Service Programs
			Job-Related IT Certifications
			Miscellaneous Professional Development
			Performance Evaluation
		Developing Educational Strategies for IT Staff
			Current IT Technologies and Trends
		Developing System, Operational and Department Documentation
			System Documentation
			Operational Documentation
			Department Documentation
		Summary
		References
	10. Questions
		Chapter 1: Healthcare Environment
		Chapter 2: Technology Environment
		Chapter 3: Clinical Informatics
		Chapter 4: Analysis
		Chapter 5: Design
		Chapter 6: Selection, Implementation, Support and Maintenance
		Chapter 7: Testing and Evaluation
		Chapter 8: Privacy and Security
		Chapter 9: Management and Leadership
	11. Answer Key
		Chapter 1: Healthcare Environment
		Chapter 2: Technology Environment
		Chapter 3: Clinical Informatics
		Chapter 4: Analysis
		Chapter 5: Design
		Chapter 6: Selection, Implementation, Support and Maintenance
		Chapter 7: Testing and Evaluation
		Chapter 8: Privacy and Security
		Chapter 9: Management and Leadership
Index