The Change Game: How Today's Global Trends Are Shaping Tomorrow's Companies

Contents......Page 10
Acknowledgements......Page 13
Introduction......Page 16
QUESTIONS......Page 18
OUT ON THE PRAIRIES......Page 20
TIME FRAME......Page 21
IN SHORT......Page 22
COMPETITION AND PRESSURE......Page 23
AFTER LES TRENTES GLORIEUSES......Page 24
OVERCAPACITY......Page 26
MATURITY AND ITS FALLOUT......Page 27
MARKETS NOT INDUSTRIES......Page 32
DENOMINATOR MANAGEMENT......Page 35
STEPPING BACK......Page 47
2 The joining and unjoining of companies......Page 48
VARIATIONS ON A THEME......Page 56
BI-POLARIZATION......Page 58
COUNTER CONCENTRATION......Page 65
UNJOINING......Page 69
SHALLOW MANUFACTURE......Page 71
DISPERSING THE VALUE CHAIN......Page 74
THE GRAND CONCERN......Page 75
PUBLIC AND PRIVATE......Page 77
‘HONEY WE’VE SHRUNK THE STATE’......Page 78
GOING DUTCH......Page 85
THE CONSENSUS REVIEWED......Page 93
LE SOLEIL......Page 95
AN ENGLISH LAW FIRM......Page 97
KVIKKER BESTANDIG – ‘EVER ENERGIZING’......Page 101
SOUTH DAKOTA WHEAT GROWERS (SDWG)......Page 105
WHAT HAVE WE GOT?......Page 108
COMPETITION AND THE EXTERNAL IMPULSE......Page 112
REFLECTIONS ON THE NEW MANAGEMENT......Page 115
REQUISITE DIVERSITY......Page 119
FROM ÉLITISM TO SPONSORED MERITOCRACY......Page 120
SUMMARY......Page 121
5 Companies respond to more demanding customers......Page 123
ADDING SERVICE TO PRODUCT......Page 125
ADDING SERVICE TO SERVICE......Page 128
MULTI-CHANNEL......Page 136
ADDING CUSTOMER GROUPS......Page 138
NOTHING LIKE A NICHE......Page 144
FROM A HELICOPTER......Page 150
6 A crisis of human capital?......Page 153
MERGERS AND ACQUISITIONS (M&As)......Page 154
DOWNSIZING......Page 157
DE-LAYERING......Page 159
BPR – BUSINESS PROCESS RE-ENGINEERING......Page 160
APPRAISAL......Page 161
CONTROLLISM......Page 162
CORE COMPETENCE......Page 164
IN SHORT......Page 171
7 On solving the crisis......Page 173
RELATIVIZATION......Page 174
THE AGE OF GENERAL MANAGEMENT......Page 179
THE EEL FACTOR......Page 182
SUMMARY......Page 196
8 Reviewing the unique business proposition......Page 197
UNIQUE BUSINESS PROPOSITION......Page 199
MEETING NEEDS......Page 211
SUMMARY......Page 217
9 Competitive advantage......Page 218
PRANCING PIGMIES?......Page 232
SUMMARY......Page 237
PRESUMPTIONS OF CORPORATE POWER......Page 238
THE CORPORATION GOES OUT OF FOCUS......Page 240
MULTINATIONALISM AND MORE BESIDES......Page 241
INITIATIVE AND THE ENVIRONMENT......Page 243
CONCENTRATION......Page 250
SUMMARY......Page 255
11 Ideas and actions......Page 256
WHY ARE WE IN BUSINESS?......Page 257
ENVIRONMENTAL CHANGE PRE-EMPTS CORPORATE INITIATIVE......Page 258
DENOMINATOR MANAGEMENT: LIMITS AND IMPLICATIONS......Page 259
CULTURE AND CHANGE......Page 262
LEVELS OF SERVICE......Page 264
POWER AND THE VALUE CHAIN......Page 268
ANOTHER LOOK AT BI-POLARIZATION......Page 269
M&A – MERGER AND ACQUISITION......Page 271
BEFORE......Page 273
AFTER......Page 274
12 References......Page 278
Index......Page 281