The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition

Content: Leading the RevolutionFrom the Top Examples from the Arena It\'s Not a Flavor of the Month-It\'s Continuous Improvement An Example of Great CEO Leadership Who\'s Running the Business? Shop Floor: What Impact Do Senior Leaders Have? Three Biggest Barriers For Success: Two Senior Leaders That Must Be in Place  SECTION 1: 12 PRINCIPLES OF MANUFACTURING EXCELLENCE  The Manufacturing Excellence Strategy The Next Epiphany Origin of the 12 Manufacturing Principles The Manufacturing Excellence Strategy Common Metrics Manufacturing Excellence Audit  Manufacturing Principle 1: Safety Plant Champion for Principle 1 Stage Summary  Manufacturing Principle 2: Good Housekeeping and Organization Stage Summary  Manufacturing Principle 3: Authorized Formal Systems Stage Summary  Manufacturing Principle 4: Preventive/Predictive Maintenance Stage Summary  Manufacturing Principle 5: Process Capability Short-Term Actions Longer-Term Actions Stage Summary  Manufacturing Principle 6: Product Quality Quality Systems Expertise Standard Work Stage Summary  Manufacturing Principle 7: Delivery Performance Stage Summary  Manufacturing Principle 8: Visual Management Why Visual Management? How Do You Know if Visual Management Is Effective? Visual Management Pictures Stage Summary  Manufacturing Principle 9: Continuous Improvement The Playing Field Isn\'t Level-Get Over It! Sample Questions When Touring a Plant for the First Time What about Benchmarking? Stage Summary  Manufacturing Principle 10: Communication Why Aren\'t Our Communications Effective? The Power of Communicating the Vision Stage Summary  Manufacturing Principle 11: Training Management Has to Take Away the Excuses Find Out How Local Leadership Thinks and Acts Stage Summary  SECTION 2: LEADING MANUFACTURING EXCELLENCE  Manufacturing Principle 12: Operator-Led Process Control The Day OLPC Was Born in My Mind Stage Summary  Plant Manager\'s Role Other Things Good Plant Managers Expect Anticipation Initiative Timely Communications Feed Your Own Monkeys Develop Your Own Organization Properly Administer Company Policies Make the Numbers  Manufacturing Managers Role Have a Presence on the Shop Floor A Key Administrator of Company and Plant Policies Key Relationships with Peer Group The Manufacturing Manager Helps Set the Expectation for No Compromise to Quality Standards Interactions with Peer Group Responsibilities and Expectations  Materials Manager\'s Role Production Control Office Sales and Operations Planning Process Purchasing or Sourcing Supplier Advisory Council Formal Systems Zealot Lean Zealot A Word about Cycle Times and Lead Times  Process Engineering Manager\'s Role Engineering Staff Capital Appropriations Systems Infrastructure Process Engineer: A Key Team Member  Maintenance Manager\'s Role Preventive Maintenance Rolling 3-Year Facility Maintenance Plan Maintenance Staffing  Quality Manager\'s Role Technical Expert on Quality Improvement Tools Lead the Change from Firefighting to Fire Prevention Customer Advocate on Product Quality  Human Resources Manager\'s Role Hourly Associate\'s Voice Service-Oriented Staff of Experts Plant Manager\'s Confidant Policy Administration Environmental Health and Safety Culture Change Zealot  Sustaining Manufacturing Excellence A Belden Plant Update Belden Lessons Learned in Retrospect About the Manufacturing Excellence Audit The Rest of the Story  Appendices: The 12 Principles of Manufacturing Excellence Manufacturing Excellence Audit Manufacturing Excellence Reading List, 1986-2010 Formulas for Selected Metrics Example of a Communications Plan Calendar Example of a Training Plan