Synergy Matters: Working with Systems in the 21st Century

Seeing Systems: Overcoming Organisational Fragmentation....Pages 1-6
Fighting Failure....Pages 7-12
Critical Management Education: A Critical Issue?....Pages 13-18
Putting Systems Theory to Work — The Synergy Between Theory and Practice....Pages 19-24
Making Sense of Chaos — Systems and the Information Society....Pages 25-30
Translating Production Quality Data for Use in the Improvement Process....Pages 31-36
Using Systems Concepts to Research the Implications of Emerging Information Technologies (ITs) for Pedagogy in Higher Education (HE)....Pages 37-42
Rich Pictures, Metaphors and Stories as Mechanisms to Improve Collective Actions....Pages 43-48
A Novel Approach to Quantify Agricultural Sustainability Using Fuzzy Set Theory....Pages 49-54
Applied Artificial Intelligence and the Management of Knowledge....Pages 55-60
Diversity Management and Organisational Change....Pages 61-65
Understranding Interorganisational Health and Social Service Groups: Would Alternative Metaphors of Systems Help?....Pages 67-71
Beyond the Golden Rule: Emencipatory Practice and Change in Organisations....Pages 73-78
Synergy Between Humans and Software Agents....Pages 79-84
The Application of Internet Technologies to Information Management....Pages 85-90
An Introduction to Cybernetic Viability Study (CVS)....Pages 91-96
A Multicultural Perspective on Integrating Non-native Speaking Students into the Community in Vienna/Austria and Texas/U.S.A.: A Preliminary Report....Pages 97-101
Chaos and Complexity — The Way to Transform Organisations Ready for the Next Century: Insights from a Case Stufy of the Open University....Pages 103-108
A Discussion on Complementarism and Its Stance Towards Paradigms....Pages 109-114
A Systems View of Intellectual Capital....Pages 115-120
Applying Muller-Merbach’s Framework to System Acceptance....Pages 121-126
Co-Constructing the Methodology: Learning from Practice with ‘Wide Band’ GDSS....Pages 127-133
An Exploration of the Potential of Systems Methodologies for Approaching Organisations Operating at the Edge of Chaos ....Pages 133-138
Group Support Through Restricted Conversations....Pages 139-144
Modelling Complex Decision-Making....Pages 145-150
Discourse, Calibration, Explanation and Evolution: Implications for Computer-Based Systems Development....Pages 151-156
Weak Incommensurability and the Development of Systems Thinking....Pages 157-162
How Prevalent is Systems Thinking in the Methods, Tools and Techniques Used in Project Management?....Pages 163-168
Soft Systems Methodology: Its Potential for Emancipatory Development....Pages 169-174
Issues in the Conduct of Research Through Intervention in Real-World Affairs....Pages 175-180
Acronym Happy — Applying SSM to the CSA....Pages 181-186
The Poverty of Action Research in Inrormation Systems....Pages 187-192
Atlantic Crossings: A Genealogical Analysis of the Relationship between Systems Thinking and Action Research in the United Kingdom....Pages 193-197
Exploring Links between Action Research (AR) and “Alternatives”....Pages 199-204
Changing Organizational Culture by Means of the Activities of Hierarchical Poly-Agent Organizations....Pages 205-210
All in the Mind — Heuristics, Models, Systens and Business Advice....Pages 211-215
A Systemic Approach to Change Management in Anglian Water Engineering....Pages 217-222
Understanding How Concerns for the Natural Environment are Integrated into Prectical Strategic Decision Making: An Application of Ashby’s Law....Pages 223-228
A Pluralist Approach Towards Integration of Quality and Environmentalmanagement, Leading to Sustainable Development....Pages 229-234
Process Management....Pages 235-239
The Problems of the Lyric Theatres in London — A Systems Perspective....Pages 241-246
Some Reflections on Practice: What did I Think I was Doing When I Joined Systems Design Conversation Groups?....Pages 247-251
Synergy: A Spirtual Issue in the Context of Change Management Systems....Pages 253-258
Administrative Science Quarterly: Canary of Worldview Shift?....Pages 259-264
Does the Queen have Magical Powers: Leadership & Systems in the 21st Century....Pages 265-270
Taming the Problems of Hypermobility Through Synergy....Pages 271-276
Change Management and Information Systems....Pages 277-282
Service Integration, Human Services Collaboration, and Computer Supported Co-Operative Work....Pages 283-288
A Systemic Analysis of Process Oriented Change....Pages 289-294
Convivial Information Systems....Pages 295-300
Enabling Older People: Developing a Social Services-Owned System....Pages 301-306
Achieving Policy Synergies: The Case of Reforms to the Common Agricultural Policy....Pages 307-312
Sustainability of Primary Health Care: A Systems Approach....Pages 313-317
Is the Systems Approach a Precedent of the Development Approach?....Pages 319-324
Towards a Methodology for the Management of Community Arts Projects....Pages 325-330
Synergy in ‘Learning Citizen-Groups’ Using Teleogenic Systems Methodology....Pages 331-336
After Justice: On the Conditions of Possibility of Justice in the Present....Pages 337-342
Identity and Boundary Management in Synergistic Relationships....Pages 343-348
Shaping a Local Community Information Systems Support Infrastructure Using a Collaborative Approach....Pages 349-354
Information Within the (Human) System: Considerations of Freedom, Power and Order....Pages 355-360
Community Matters: Community Operational Research Work on Health Needs on the Stonebridge Estate....Pages 361-366
The Life Flux, Synergy and Multiple Paradigm Methodology....Pages 367-372
Critica Theory as a Foundation for Strategic Management....Pages 373-378
Dealing with Power in Organisational Intervention: The Place of Methodology....Pages 379-384
Interdisciplinarity, Systems and Totality: Some Anti-Systemic Motifs in the Thought of Benjamin and Adorno....Pages 385-390
Linking Methodological Complementarism with the Theory of Joint Alliances....Pages 391-396
Metaphors for Systemic Intervention....Pages 397-402
Maturana’s Notion of Phenomenic Reductionism and Its Implications for SSM....Pages 403-408
Retaining and Maintaining Soft System Models....Pages 409-414
Implementation Concerns in Soft-Systems Interventions: Some Lessons Fron Interactive Management....Pages 415-420
Operational Synergy and Meta-Methodology in the Prison Service....Pages 421-425
Purposefulness and Complexity-Grappling Capability: Some Preliminary Propositions....Pages 427-432
Monitoring, Evaluation and Dissemination Management Idea, Wuli-Shili-Renli Systems Approach and Their Application....Pages 433-438
Choice of Model or Model of Choice?—Systems Thinking and the Phenomenology of Decision Making....Pages 439-443
Bottom up Thinking....Pages 445-450
A Systems Thinking Model for Economic Management the Case of Tanzania....Pages 451-456
Measures of Performance: The Three Es of Soft Systems Methodology and the Indices of Performance of the Viable System Model....Pages 457-462
New Light Through Old Windows — But Is It the Right Kind of Light?....Pages 463-468
Intersubjectivty in Interpretive Research: The Dialogical Case....Pages 469-474
Towards Synergy in the Search for Multi-Perspective Systems Approaches....Pages 475-480
Peering into Ourselves: Critical Rellections on Peer Learning....Pages 481-486
Getting to Grips with Gender and Systems....Pages 487-492
Using SSM in Designing a New Nursing Informatics Curriculum....Pages 493-498
Teaching Systems at the Open University: Reconceptualising the Curriculum by Creating Meaningful Conversations....Pages 499-504
Using Multimedia to Teach Systems Thinking....Pages 505-510
Synergy of the’ soft’ and ‘Hard’ Sciences for Improving Information Systems....Pages 511-516
What is the Point of Working in an Industrt Where there is a Better than Evens Chance of Your Work being Shelved?....Pages 517-522
Rapid and Participatory is Analysis and Design: A Means to Defy the ‘Anatomy of Confusion’?....Pages 523-528
Culture, Ideas, Idiosyncrasy....Pages 529-534
A Knowledge Representation Approach to Computer-Based Support for Soft Systems Analysis....Pages 535-540
An Analysis of ‘Fan Traps’ in an Eer Schema by Using a Set of ‘Info Concepts’....Pages 541-546
The Intrinsic and Extrinsic Aspects of Information Systems Evaluation....Pages 547-552
“We Focus on the Parts and Ignore the Whole”: The Story of Information Systems Teaching at Our Universities....Pages 553-558
A Systemic Model for Participatory Change in Information Systems Management....Pages 559-564
Information and Communication Technology: Tacit Knowledge and Innovation....Pages 565-570
Qualitative Modelling of Information Systems....Pages 571-576
Poly-agent Systems Theory: Evolution Model and its Applications....Pages 577-582
What Drives the Developmnet of an International Information System? a Grounded Theory Investigation....Pages 583-588
Electronic Commerce: More Hype Than Substance?....Pages 589-594
Workflow for Inter-Organisational Environments....Pages 595-600
Research and Reality: Co-Exist or Co-Inhabit?....Pages 601-606
An Empirical Study of EIS Satisfaction — some Preliminary Findings....Pages 607-612
Self-Space and Vision....Pages 613-618
Organizational Learning and Improvement Based on the Art of Business Coaching....Pages 619-625
Educating the Knowledge Worker....Pages 625-630
More Metaphors for Organisational Teams....Pages 631-636
Synergy in a Complex and Post-Modern World....Pages 637-641
Managing Learning and Knowledge During I.S. Development in an Autopoietic Organisation: Implications from the Literature....Pages 643-648
On Redistributing Values: A Management Methodology....Pages 649-654