Sustainable Excellence in Small and Medium Sized Enterprises: Continuous Improvement Approaches that Matter (Industrial Ecology)

Introduction
	References
Contents
1 Sustainable Excellence and Continuous Improvement Approaches in SMEs
	1.1 Introduction
	1.2 Sustainable Excellence
		1.2.1 History
		1.2.2 Sustainable Excellence
		1.2.3 The Core Characteristics of Sustainable Excellence
	1.3 Models of Excellence
		1.3.1 The European EFQM Model
		1.3.2 Management System Standards
		1.3.3 World Class Manufacturing
	1.4 The Mode of Implementation of Sustainable Excellence
	References
2 Sustainable Business Excellence in SMEs: Opportunities and Challenges
	2.1 Introduction
	2.2 Sustainable Business Excellence and SMEs: Overview
		2.2.1 From Operational Performance to Sustainable Performance
		2.2.2 Sustainable Business Excellence
	2.3 Small and Medium-Sized Enterprises: Overview
		2.3.1 Definition of SMEs
		2.3.2 Characteristics of Small and Medium-Sized Enterprises
	2.4 Sustainable Business Excellence in SMEs
		2.4.1 Opportunities of Sustainable Business Excellence in SMEs
		2.4.2 Challenges of Sustainable Excellence in SMEs
	2.5 Conceptual Model for BSE in SMEs
	2.6 Conclusion
	References
3 Achieving Environmental Excellence Through Lean and Green in SMEs
	3.1 Introduction
	3.2 Lean Manufacturing and Environmental Management
		3.2.1 Lean Manufacturing
		3.2.2 Environmental Management Practices
		3.2.3 Lean and Green: Complementarity or Contradiction
	3.3 Lean and Green Integration Models
		3.3.1 Duarte & Cruz-Machado, 2013 Model
		3.3.2 Pampanelli et al. 2014, Model
		3.3.3 Alves 2015 Model
	3.4 Can SMEs Benefit from This Synergy?
		3.4.1 Presentation of an Industrial Case
		3.4.2 Implementation of the Lean and Green Approach
	3.5 Conclusion
	References
4 Lean Six Sigma and Sustainability: From Total Quality to Total Sustainability
	4.1 Introduction
	4.2 Background
		4.2.1 Lean
		4.2.2 Difference in Perception of Lean Between Developed and Developing Countries
		4.2.3 Six Sigma
		4.2.4 Lean Six Sigma
		4.2.5 Total Quality Management
	4.3 Lean Six Sigma: From Total Quality Management to Sustainable Development
	4.4 Lean Six Sigma: Towards Sustainability
		4.4.1 LSS and Economic Performance
		4.4.2 LSS and Environmental Performance
		4.4.3 LSS and Social Performance
	4.5 Key Engines of Sustainable Lean Six Sigma
		4.5.1 Continuous Improvement and Innovation Culture
		4.5.2 Management Involvement and Leadership
		4.5.3 People’s Involvement and Training
		4.5.4 Effective Communication
		4.5.5 Stakeholders’ Involvement
		4.5.6 IT and Information Systems
	4.6 Sustainable Lean Six Sigma: Challenges Ahead
	4.7 Is LSS Always Sustainable?
	4.8 Conclusion
	References
5 Beyond the Hype: Smart Manufacturing and Sustainable Excellence for SMEs
	5.1 Introduction
	5.2 Smart Manufacturing
	5.3 Sustainable Excellence
		5.3.1 Business Excellence
		5.3.2 Sustainability
		5.3.3 Sustainable Business Excellence
	5.4 Small and Medium Enterprises
	5.5 Smart Manufacturing and Sustainable Excellence for SMEs
		5.5.1 Smart Sustainable Excellence for SMEs
		5.5.2 Case Studies
	5.6 Conclusion
	References
6 The Role of Smart Manufacturing for the Integration of Lean, Six Sigma and Social Sustainability
	6.1 Introduction
	6.2 Background
		6.2.1 Social Sustainability
		6.2.2 Social Sustainability in SMEs
		6.2.3 Social Responsibility and SMEs: Why?
	6.3 The Problematic of Integrating Lean, Six Sigma and Social Sustainability in SMEs
	6.4 Role of Smart Manufacturing to Foster the Relationship Between Lean, Six Sigma and Social Sustainability in SMEs
	6.5 Framework of Integrating Smart Manufacturing and Lean Six Sigma for Higher Social Sustainability
	6.6 Conclusion
	References
7 How to Measure Progress in Sustainable Excellence of SMEs?
	7.1 Introduction
	7.2 The Notion of “Performance” in the Context of Sustainable Excellence
		7.2.1 Performance: A Multidimensional “Construct”
		7.2.2 The Dashboards
		7.2.3 Sustainability Balanced Scorecard
	7.3 Operational Performance
		7.3.1 Indicator Identification
		7.3.2 Example of an Operational Performance Assessment Tool
	7.4 Environmental Performance
		7.4.1 Identification of Indicators from the GRI
		7.4.2 Selection of Indicators Performance According to ISO 14031
		7.4.3 Environmental Performance Assessment Methods
	7.5 Social and Societal Performance
		7.5.1 Indicators and Evaluation Fields
		7.5.2 Assessment Procedures
	7.6 Conclusion
	References
8 Sustainable, Lean and Resilient SMEs in the Age of COVID 19
	8.1 Introduction
	8.2 Background
		8.2.1 COVID-19 and SMEs
		8.2.2 Sustainable, Lean and Resilient Strategies to Enhance SMEs’ Business Excellence During COVID-19
		8.2.3 Challenges of Adoption Sustainable, Lean and Resilient Strategies in SMEs
	8.3 Case Study
		8.3.1 Within Case Analysis
		8.3.2 Cross-Case Comparison
	8.4 Framework for Adopting Lean-Resilient-Sustainable Paradigm in SMEs During COVID-19 Pandemic
	8.5 Conclusion
	References
9 Circular Economy in SMEs: The Role of Lean, Lean Six Sigma and Smart Manufacturing
	9.1 Introduction
	9.2 Key Concepts
		9.2.1 Circular Economy
		9.2.2 Lean Manufacturing
		9.2.3 Lean Six Sigma
		9.2.4 Smart Manufacturing
	9.3 Circular Economy, Lean and Lean Six Sigma for SMEs
	9.4 Circular Economy and Smart Manufacturing for SMEs
	9.5 The Integration of Circular Economy, Lean, Lean Six Sigma and Smart Manufacturing
	9.6 Conclusion
	References
Conclusion