Supply Chain Management: Strategy, Planning, and Operation

Cover Page
Title Page
Copyright Page
Dedication
About the Author
Contents
Preface
Acknowledgments
Global Edition Acknowledgments
Part I Building a Strategic Framework to Analyze Supply Chains
	CHAPTER 1 UNDERSTANDING THE SUPPLY CHAIN
		What Is a Supply Chain?
		Decision Phases in a Supply Chain
		Process Views of a Supply Chain
		Examples of Supply Chains
		Developing Skills for Your Career
		Discussion Questions
		Bibliography
	CHAPTER 2 ACHIEVING STRATEGIC FIT IN A SUPPLY CHAIN
		Competitive and Supply Chain Strategies
		How is Strategic Fit Achieved?
		Supply Chain Levers to Deal with Uncertainty
		Expanding Strategic Scope
		Discussion Questions
		Bibliography
		▸ CASE STUDY: The Demise of Blockbuster
	CHAPTER 3 SUPPLY CHAIN DRIVERS AND METRICS
		Financial Measures of Performance
		A Framework for Supply Chain Decisions
		Facilities
		Inventory
		Transportation
		Information
		Sourcing
		Pricing
		Discussion Questions
		Bibliography
		▸ CASE STUDY: Seven-Eleven Japan Co.
		▸ CASE STUDY: Financial Statements for Walmart Stores Inc. and Macy’s Inc.
Part II Designing the Supply Chain Network
	CHAPTER 4 DESIGNING DISTRIBUTION NETWORKS AND APPLICATIONS TO OMNI-CHANNEL RETAILING
		Factors Affecting Distribution Network Design in the Supply Chain
		Design Options for a Distribution Network
		Online Sales and Omni-Channel Retailing
		Discussion Questions
		Bibliography
		▸ CASE STUDY: Blue Nile and Diamond Retailing
	CHAPTER 5 NETWORK DESIGN IN THE SUPPLY CHAIN
		The Role of Network Design in the Supply Chain
		Factors Influencing Network Design Decisions
		Framework for Network Design Decisions
		Models for Designing a Regional Network Configuration
		Models for Identifying Potential Sites in a Region
		Models for Demand Allocation and Plant Location
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Designing the Production Network at CoolWipes
		▸ CASE STUDY: Managing a Merger at Lightning Networks
	CHAPTER 6 DESIGNING GLOBAL SUPPLY CHAIN NETWORKS
		The Impact of Globalization on Supply Chain Networks
		Risk Management in Global Supply Chains
		Evaluating Network Design Decisions using Decision Trees
		To Onshore or To Offshore: The Value of Flexibility in a Supply Chain Under Uncertainty
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: BioPharma, Inc.
		▸ CASE STUDY: Global Supply Design for the Future: Nokia
Part III Planning and Coordinating Demand and Supply in a Supply Chain
	CHAPTER 7 DEMAND FORECASTING IN A SUPPLY CHAIN
		The Role of Forecasting in a Supply Chain
		Components of a Forecast and Forecasting Methods
		Time-Series Forecasting Methods
		Measures of Forecast Error
		Building Forecasting Models using Excel
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Specialty Packaging Corporation
	CHAPTER 8 AGGREGATE PLANNING IN A SUPPLY CHAIN
		Aggregate Planning and its Role in a Supply Chain
		The Basic Tradeoffs in Aggregate Planning
		Aggregate Planning using Linear Programming
		Aggregate Planning in Excel
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Kloss Planters and Harvesters
		▸ CASE STUDY: Smartphone Production at QuickTronics
	CHAPTER 9 SALES AND OPERATIONS PLANNING IN A SUPPLY CHAIN
		Responding to Predictable Variability in the Supply Chain
		Sales and Operations Planning at Red Tomato
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Mintendo Game Girl
		▸ CASE STUDY: Promotion Challenges at Gulmarg Skis
	CHAPTER 10 COORDINATION IN A SUPPLY CHAIN
		Lack of Supply Chain Coordination and its Impact on Performance
		Obstacles to Coordination in a Supply Chain
		Managerial Levers to Improve Coordination
		Some Practical Approaches to Improve Supply Chain Coordination
		Discussion Questions
		Bibliography
Part IV Planning and Managing Inventories in a Supply Chain
	CHAPTER 11 MANAGING ECONOMIES OF SCALE IN A SUPPLY CHAIN CYCLE INVENTORY
		The Role of Cycle Inventory in a Supply Chain
		Economies of Scale to Exploit Fixed Costs
		Aggregating Multiple Products in a Single Order
		Economies of Scale to Exploit Quantity Discounts
		Why do Suppliers offer Quantity Discounts?
		Short-Term Discounting: Trade Promotions
		Managing Multiechelon Cycle Inventory
		Managerial Levers to Reduce Cycle Inventory
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Delivery Strategy at MoonChem
		▸ CASE STUDY: Pricing and Delivery at NAN
		Appendix 11A: Economic Order Quantity
	CHAPTER 12 MANAGING UNCERTAINTY IN A SUPPLY CHAIN SAFETY INVENTORY
		The Role of Safety Inventory in a Supply Chain
		Factors Affecting the Level of Safety Inventory
		Determining the Appropriate Level of Safety Inventory
		Impact of Supply Uncertainty on Safety Inventory
		Impact of Aggregation on Safety Inventory
		Impact of Replenishment Policies on Safety Inventory
		Managing Safety Inventory in a Multiechelon Supply Chain
		Managerial Levers to Reduce Safety Inventory
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Managing Inventories at ALKO Inc.
		▸ CASE STUDY: Should Packing Be Postponed to the DC?
		Appendix 12A: The Normal Distribution
		Appendix 12B: The Normal Distribution in Excel
		Appendix 12C: Expected Shortage per Replenishment Cycle
		Appendix 12D: Evaluating Safety Inventory For Slow-Moving Items
	CHAPTER 13 LINKING PRODUCT AVAILABILITY TO PROFITS
		Factors Affecting the Desired Level of Product Availability
		Evaluating the Optimal Level of Product Availability
		Basic Managerial Levers to Improve Supply Chain Profitability
		The Value of Speed in a Seasonal Supply Chain
		The Value of Postponement in a Seasonal Supply Chain
		Setting Product Availability for Multiple Products under Capacity Constraints
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: The Need for Speed at Winner Apparel
		Appendix 13A: Optimal Level of Product Availability
		Appendix 13B: An Intermediate Evaluation
		Appendix 13C: Expected Profit from an Order
		Appendix 13D: Expected Overstock from an Order
		Appendix 13E: Expected Understock from an Order
		Appendix 13F: Simulation using Spreadsheets
Part V Designing and Planning Transportation Networks
	CHAPTER 14 TRANSPORTATION IN A SUPPLY CHAIN
		Transportation Modes and their Role in a Supply Chain
		Transportation Infrastructure and Policies
		Design Options for a Transportation Network
		Mumbai Dabbawalas: A Successful Same Day Delivery Network
		Trade-Offs in Transportation Design
		Tailored Transportation
		Discussion Questions
		Bibliography
		▸ CASE STUDY: Designing a Sustainable Distribution Network for Euro-Grain
		▸ CASE STUDY: The Future of Same-Day Delivery: Same as the Past?
		▸ CASE STUDY: Selecting Transportation Modes for China Imports
Part VI Managing Cross-Functional Drivers in a Supply Chain
	CHAPTER 15 SOURCING DECISIONS IN A SUPPLY CHAIN
		The Sourcing Decision in a Supply Chain
		Total Cost of Ownership
		Designing a Sourcing Portfolio: Tailored Sourcing
		The Impact of Incentives on Third-Party Behavior
		Sharing Risk and Reward in the Supply Chain
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: Polaris Industries Inc.
	CHAPTER 16 PRICING AND REVENUE MANAGEMENT IN A SUPPLY CHAIN
		The Role of Pricing and Revenue Management in a Supply Chain
		Differential Pricing for Multiple Customer Segments
		Dynamic Pricing and Overbooking for Perishable Assets
		Discounting and Peak Pricing for Seasonal Demand
		Constructing a Portfolio of Bulk Contracts and Spot Buying
		Some Practical Challenges When using Revenue Management
		Discussion Questions
		Exercises
		Bibliography
		▸ CASE STUDY: To Savor or to Groupon?
	CHAPTER 17 SUSTAINABILITY AND THE SUPPLY CHAIN
		The Role of Sustainability in a Supply Chain
		The Tragedy of the Commons
		Key Pillars of Corporate Social Responsibility
		Sustainability and Supply Chain Drivers
		The Role of Incentives and Regulation for Sustainability
		Discussion Questions
		Bibliography
Part VII Additional Chapter
	CHAPTER A INFORMATION TECHNOLOGY IN A SUPPLY CHAIN
		The Role of IT in a Supply Chain
		The Supply Chain IT Framework
		The Future of IT in the Supply Chain
		Risk Management in IT
		Discussion Questions
		Bibliography
Index