Supply Chain and Logistics Management Made Easy: Methods and Applications for Planning, Operations, Integration, Control and Improvement, and Network Design

About This eBook
Title Page
Copyright Page
Praise for Supply Chain and Logistics Management Made Easy
Dedication Page
Contents
About the Author
Part I: Supply Chain and Logistics Management: Overview
	1. Introduction
		Supply Chain Defined
			SCOR Model
		An Integrated, Value-Added Supply Chain
			The Value Chain
		Leveraging the Supply Chain
		Supply Chain Strategy for a Competitive Advantage
		Segmenting the Supply Chain
		The Global Supply Chain and Technology
	2. Understanding the Supply Chain
		Historical Perspective
		Value as a Utility
		Organizational and Supply Chain Strategy
			Mission Statement
			SWOT Analysis
			Strategic Choices
			Supply Chain Strategy Elements and Drivers
			Supply Chain Strategy Methodology
		Supply Chain Opportunities and Challenges
		Supply Chain Talent Pipeline
			Career Opportunities in Supply Chain and Logistics Management
			Growing Demand
Part II: Planning for the Supply Chain
	3. Demand Planning
		Forecasting Used to Be Strictly Like “Driving Ahead, Looking in the Rearview Mirror”
		Forecasting Realities
		Types of Forecasts
			Demand Drivers
		Forecasting Process Steps
		Quantitative Versus Qualitative Models
			Qualitative Models
			Quantitative Models
		Product Lifecycles and Forecasting
			Introduction
			Growth
			Maturity
			Decline
		Time Series Components
		Time Series Models
		Associative Models
			Correlation
			Seasonality
			Multiple Regression
		Forecasting Metrics
			Forecast Error Measurement
		Demand Forecasting Technology and Best Practices
	4. Inventory Planning and Control
		Independent Versus Dependent Demand Inventory
		Types of Inventory
		Costs of Inventory
			Carrying or Holding Costs
			Ordering Costs
			Setup Costs
			Total Cost Minimized
		Economic Order Quantity Model
			Basic EOQ Calculation
		Reorder Point (ROP) Models
			Fixed-Quantity Model
			Fixed-Period Model
			Single-Period Model
		ABC Method of Inventory Planning and Control
			Realities of ABC Classification
			Other Uses for ABC Classification
		Inventory Control and Accuracy
			Cycle Counting
		Key Metrics
		Inventory Planning and Control Technology
			Software
			Hardware
		Careers
	5. Aggregate Planning and Scheduling
		The Process Decision
			Goods and Service Processes
		Planning and Scheduling Process Overview
		Aggregate Planning
			S&OP Process
			Demand and Supply Options
			Aggregate Planning Strategies
		Master Production Schedule
			Production Strategies
			System Nervousness
		Material Requirements Planning
			Bill of Materials
			MRP Mechanics
		Short-Term Scheduling
			Types of Scheduling
			Sequencing
			Finite Capacity Scheduling
			Service Scheduling
		Technology
Part III: Supply Chain Operations
	6. Procurement in the Supply Chain
		Make or Buy
			Outsourcing
			Other Supply Chain Strategies
		The Procurement Process
			Identify and Review Requirements
			Establish Specifications
			Identify and Select Suppliers
			Determine the Right Price
			Issue Purchase Orders
			Follow Up to Ensure Correct Delivery
			Receive and Accept Goods
			Approve Invoice for Payment
		Key Metrics
		Technology
	7. Transportation Systems
		Brief History of Transportation Systems in America
		Transportation Cost Structure and Modes
			Transportation Costs
			Modes
		Legal Types of Carriage
			For Hire
			Private
		Transportation Economics
			Transportation Cost Factors and Elements
		Rates Charged
			Effects of Deregulation on Pricing
			Pricing Specifics
		Documents
			Domestic Transportation Documents
			International Transportation Documents
		Key Metrics
		Technology
	8. Warehouse Management and Operations
		Brief History of Warehousing in America
		Economic Needs for Warehousing
		Types of Warehouses
			Warehouses by Customer Classification
			Warehouses by Role in the Supply Chain
			Warehouses by Ownership Type
		Warehouse Economic Benefits
			Consolidation
			Accumulation, Mixing, and Sorting
			Postponement
			Allocation
			Market Presence
		Warehouse Design and Layout
			Size of Facility
			Facility Layout
		Warehouse Operations
			Packaging
		Key Metrics
			Customer-Facing Metrics
		Technology
			Warehouse Management Systems
			Yard Management Systems
	9. Order Management and Customer Relationship Management
		Order Management
			Order Placement
			Order Processing
			Order Preparation and Loading
			Order Delivery
		Customer Relationship Management
			Customer Service
		Customer Relationship Management
		Technology
	10. Reverse Logistics and Sustainability
		Reverse Logistics Activities
			Repairs and Refurbishing
			Refilling
			Recall
			Remanufacturing
			Recycling and Waste Disposal
		Returns Vary by Industry
			Publishing Industry
			Computer Industry
			Automotive Industry
			Retail Industry
		Reverse Logistic Costs
		Reverse Logistics Process
			Receive
			Sort and Stage
			Process
			Analyze
			Support
		Reverse Logistics as a Strategy
			Using Reverse Logistics to Positively Impact Revenue
			Other Strategic Uses of Reverse Logistics
		Reverse Logistics System Design
			Product Location
			Product Collection System
			Recycling or Disposal Centers
			Documentation System
		Reverse Logistics Challenges
			Retailer-Manufacturer Conflict
			Problem Returns and Their Symptoms
			Cause and Effect
			Reactive Response
		Managing Reverse Logistics
			Gatekeeping
			Compacting the Distribution Cycle Time
			Reverse Logistics Information Technology Systems
			Centralized Return Centers
			Zero Returns
			Remanufacture and Refurbishment
			Asset Recovery
			Negotiation
			Financial Management
			Outsourcing
		Reverse Logistics and the Environment
			Supply Chain Sustainability
			Green Logistics
	11. Global Supply Chain Operations and Risk Management
		Growth of Globalization
			Factors Influencing Globalization
			Reasons for a Company to Globalize
		Global Supply Chain Strategy Development
		International Transportation Methods
			Ocean
			Air
			Motor
			Rail
			Global Intermediaries
		Global Supply Chain Risks and Challenges
			Questions to Consider When Going Global
			Key Global Supply Chain Challenges
		Risk Management
			Potential Risk Identification and Impact
			Sources of Risk
			Supply Chain Disruptions
			Risk Mitigation
Part IV: Supply Chain Integration and Collaboration
	12. Supply Chain Partners
		Outsourcing
			Reasons to Outsource
			Steps in the Outsourcing Process
		Supply Chain and Logistics Outsourcing Partners
			Traditional Service Providers
			Third-Party Logistics Providers
			Fourth-Party Logistics Service Providers
	13. Supply Chain Integration Through Collaborative Systems
		Internal and External Integration
			Internal Integration
			External Integration
		Supply Chain Collaboration Methods: A Closer Look
			Quick Response
			Efficient Consumer Response
			Collaborative Planning, Forecasting, and Replenishment
	14. Supply Chain Technology
		Supply Chain Information
			Supply Chain Information Needs
		Supply Chain Software Market
			Supply Chain Planning
			Supply Chain Execution
			Other Supply Chain Technologies
			SCM System Costs and Options
			Best-in-Class Versus Single Integrated Solution
			Consultants
		Current and Future Trends in Supply Chain Software
			Short-Term Supply Chain Technology Trends
			Emerging Supply Chain Technology Trends
Part V: Supply Chain and Logistics Network Design
	15. Facility Location Decision
		The Importance of Facility Location When Designing a Supply Chain
		Supply Chain Network Design Influencers
		Types of Distribution Networks
			Manufacturer Storage with Direct Shipping
			Manufacturer Storage with Direct Shipping and In-Transit Merge
			Distributor Storage with Carrier Delivery
			Distributor Storage with Last-Mile Delivery
			Manufacturer or Distributor Storage with Customer Pickup
			Retailer Storage with Customer Pickup
			Impact of E-Business on the Distribution Network
		Location Decisions
			Strategic Considerations
			Location Decision Hierarchy
			Dominant Factors in Manufacturing
			Dominant Factors in Services
		Location Techniques
			Location Cost-Volume Analysis
			Weighted Factor Rating Method
			Center of Gravity Method
			The Transportation Problem Model
		Technology
		Careers
	16. Facility Layout Decision
		Types of Layouts
			Product Layouts
			Process Layouts
			Hybrid Layouts
			Cellular (or Work Cell) Layouts
			Fixed-Position Layout
			Facility Design in Service Organizations
		Designing and Improving Product Layouts
			Assembly Line Design and Balancing
			Work Cell Staffing and Balancing
		Warehouse Design and Layout Principles
			Design and Layout Process
		Technology
		Careers
Part VI: Supply Chain and Logistics Measurement, Control, and Improvement
	17. Metrics and Measures
		Measurement and Control Methods
			The Evolution of Metrics
			Data Analytics
			Measurement Methods
		Measurement Categories
		Balanced Scorecard Approach
			Customer Service Metrics
			Operational Metrics
			Financial Metrics
		SCOR Model
		Supply Chain Dashboard and KPIs
			Indicators
		Benchmarking
	18. Lean and Agile Supply Chain and Logistics
		Lean and Waste
			History of Lean
			Value-Added Versus Non-Value-Added Activities
		Waste
		Lean Culture and Teamwork
			Lean Teams
			Kaizen and Teams
			Team and Kaizen Objectives
		Value Stream Mapping
			VSM Benefits
		Lean Tools
			Standardized Work
			5S-Workplace Organization System
			Visual Controls
			Facility Layout
			Batch Size Reduction and Quick Changeover
			Quality at the Source
			Point-of-Use Storage
			Total Productive Maintenance
			Pull/Kanban and Work Cells
			Lean and Six Sigma
	19. Outlook for Supply Chain and Logistics Management
		Supply Chain and Logistics Career Outlook
		Trends in Supply Chain and Logistics Management
			Supply Chain Trends
			Logistics Trends
			Supply Chain Leadership Trends
			Supply Chain Technology Trends
		Conclusion
References
	Chapter 1
	Chapter 2
	Chapter 3
	Chapter 5
	Chapter 7
	Chapter 10
	Chapter 11
	Chapter 12
	Chapter 13
	Chapter 14
	Chapter 15
	Chapter 17
	Chapter 18
	Chapter 19
Index