Strategic Operations Management: The New Competitive Advantage

Book Cover......Page 1
Title......Page 4
Contents......Page 5
List of figures......Page 14
List of tables......Page 16
List of case studies......Page 17
Preface......Page 18
A guide for the reader......Page 22
Foreword by Professor Martin Christopher......Page 24
Acknowledgements......Page 25
UNDERSTANDING......Page 26
AN INTRODUCTION TO OPERATIONS MANAGEMENT......Page 28
FRAMEWORKS FOR THE ANALYSIS OF OPERATIONS MANAGEMENT......Page 53
AN INTRODUCTION TO STRATEGIC MANAGEMENT......Page 64
ANALYSIS AND SYNTHESIS......Page 90
TOWARDS A TAXONOMY OF OPERATIONS STRATEGIES......Page 92
THE ESSENCE OF AN OPERATIONS STRATEGY......Page 115
DEPLOYMENT OF AN OPERATIONS STRATEGY......Page 130
TACTICAL FACTORS THAT SHAPE AN OPERATIONS STRATEGY......Page 154
OPERATIONS STRATEGY AS A SOURCE OF SUSTAINABLE COMPETITIVE ADVANTAGE......Page 180
UNDERSTANDING DEMAND COMPLEXITY......Page 207
NEW RESEARCH IN UNDERSTANDING DEMAND......Page 222
APPLICATIONS......Page 244
OPERATIONS STRATEGY: RETAIL AND MANUFACTURING APPLICATIONS......Page 246
OPERATIONS STRATEGY: SMEs AND SERVICE SECTOR APPLICATIONS......Page 266
OPERATIONS STRATEGY: GLOBAL TRADE AND SUPPLY NETWORK APPLICATIONS......Page 290
OPERATIONS STRATEGY: E-BUSINESS AND STRATEGIC COORDINATION APPLICATIONS......Page 318
Epilogue......Page 331
References......Page 332
Index......Page 344