Special Human Resource Management Practices and Strategy

Contents
Preface
Chapter 1
Strategic Human Resources Management  and Organizational Development
	Introduction
	Strategy and Strategic Management
	Strategic Human Resources Management
		Determining the Strategic Purpose of the Organization
		Implementation of Strategic Plans or Scenarios
		Strategic Positioning
		Determination of Critical Human Resource Issues
		The Implementation of Human Resource Strategies
	Perspectives on Strategic Human Resources Management
	Organizational Development
		Defining the Problem
		Taking Action and Intervention
		Implementation and Evaluation
	Conclusion
	References
	About the Author
Chapter 2
Recruitment  (Search and Selection in HR)
	Introduction
	Recruitment Strategy
	Sources of Supply
		Internal Sources
		External Resources
		Recruitment from Internal and External Resources
	Employee Selection
		Factors Affecting the Selection Process
		Selection Process
		Preparing the Interview
		Starting the Interview
		Questions and Answers
		Drilling
		Listening
		Recording the Interview
	Conclusion
	Mistakes Made in The Selection Process
	Conclusion
	References
	About the author
Chapter 3
Discrimination in the Employment Process
	Introduction
		Discrimination in Recruitment
		Recruitment Processes in A101, BİM and ŞOK Chain Stores
	Method
		Design
		Ethics Statement
		Participants
		Instruments
		Data Analysis
	Findings
		Finding 1: Findings on Ageism
		Finding 2: Findings on Gender Discrimination
		Finding 3: Findings on Sexual Orientation Discrimination
		Finding 4: Findings on Racial Discrimination
		Finding 5: Findings on Religious Discrimination
		Finding 6: Findings on Disability Discrimination
	Discussion
	Conclusion
	References
	About the Author
Chapter 4
Labor Problems and Solutions  in Family Businesses
	Introduction
	The Concept of the Family Company
		Advantages of Family Businesses
		Disadvantages of Family Businesses
	Labor Problems ın Family Businesses
	The Problem of Nepotism ın Family Businesses
	Solution of Labor Problems ın Family Businesses
		Professionalization of Family Businesses
		Removing Nepotism
		Effective Human Resources Management Practices
	Conclusion
	References
	About the Author
Chapter 5
Non-Family Managers and HR Practices  of Family Firms
	Introduction
	Family Firms and HR Issues
	Family Firms and Non-Family Managers
	Conclusion
	References
Chapter 6
Nepotism in Organizations  and Its Effects on Employees
	Introduction
	Conceptual Framework for Nepotism
	The Emergence of Nepotism
	Types of Nepotism
		Favoritism of Relatives––Nepotism
		Favoritism of Kith and Kin––Cronyism
		Political Favoritism––Partisanship
	Dimensions of Nepotism
	The Effect of Nepotism on Employees
		Negative Effects of Nepotism
		Positive Effects of Nepotism
	Conclusion
	References
	About the Author
Chapter 7
Being a Woman in Family Business Management (Examples from  the Marketing World)
	Introduction
	Women Entrepreneurs in the Historical Process
	Barriers ın Front of Women Entrepreneurs
		Macro Factors
		Micro Factors
	Female Succession ın Family Businesses
	Exclusion of Women ın Family Businesses
	Women’s Entrepreneurship ın Turkey  and General Characteristics of Turkish  Women’s Entrepreneurship
	Pathways of Female Entrepreneurship  and Examples of Successful Turkish  Women Entrepreneurs
		Naciye Suman (1881-1973)
		Emine Seher Ali
		Feride Şevket
		Mrs. Arife
		Güler Sabancı
	Conclusion
	References
	About the Authors
Chapter 8
The Woman Manager Era in Tourism
	Introduction
	Tourism Industry and Female Labor Force
	Turkish Tourism Industry and Women’s Employment
	Barriers to Women Executives in Tourism
	The Era of Women Executives in Tourism
	Conclusion
	References
	About the Authors
Chapter 9
Digital Age of Human  Resources Management
	Introduction
	Digital Human Resources Management
		E-Job Analysis
		E-Human Resources Planning
		E-Recruitment
		E-Learning
		E-Performance Management
		E-Pricing
		E-Career Management
	Digital Technology Applications ın HRM
		Cloud Computing Technologies
		Mobile Applications
	Conclusion
	References
	About the Authors
Chapter 10
Human Resources Planning and Workload Indicators of Staffing Need (WISN)  in Healthcare Industry
	Introduction
	Planning of Human Resources in the Health Sector
		Manpower-to-Population Ratio
			Demand-Based Approach
			Supply-Based Approach
			Needs-Based Approach
			Service Target Approach
			Different Mixed Approaches
	Workload Indicators of Staffing Needs (WISN)
		Steps of the WISN Method
			Determining the Types of Staff Categories and Health Facilities
			Calculating the Available Working Time (AWT) of a Health Worker
			Determining the Workload Components
			Determining Activity Standards
			Calculating the Standard Workload
			Using the Allowance Factors
			Calculating Staff Needs
			Interpreting WISN Results
	Conclusion
	References
	About the Authors
Chapter 11
Human Resources Accounting
	Introductıon
	Conceptual Framework
		Concept and Definition of Human Resources Accounting
		Historical Development of Human Resources Accounting
		Objectives of Human Resources Accounting
		Benefits of Human Resources Accounting
		Challenges and Limitations of Human Resources Accounting
	Measurement and Valuatıon of Human  Resources Accountıng
		Cost-Oriented Measurement Methods
		Historical Cost Method
		Replacement Cost Model
		The Opportunity Cost Method
		Standard Cost Method
		Value Measurement-Oriented Methods
		Monetary Measurement Methods
		Non-Monetary Measurement Models
	Human Resources Accountıng wıthın the Scope  of Internatıonal Fınancıal Reportıng Standards  and Fınancıal Reportıng Standards for Large  and Medıum Sızed Enterprıses
	Conclusıon
	References
	About the Authors
Chapter 12
Wellbeing and Work
	Introduction
	The Concept of Wellbeing
	The Concept of Wellbeing at Work
	Factors Influencing Wellbeing at Work
	Results of Wellbeing at Work
	Promotion of Wellbeing at Work
	Conclusion
	References
	About the Author
Chapter 13
Internal Marketing from the Innovative HRM Perspective in Health Institutıons
	Introduction
	Classical and Neo-Classical Periods ın Human Resources Management
	Transition from Personnel Management to Human Resources Management
	The New World’s Need for Innovative  Human Resources Management
	Internal Marketing from the Innovative  Human Resources Management Perspective
	Internal Marketing Theories
	Conclusion
	References
	About the Authors
Chapter 14
Foreign Language Apprehension  and Interview Success
	Introduction
	Literature Review: Job Interviews and FLA  ın Non-English-Speaking Countries
	Method
		Design
		Participants
		Semi-Structured Interviews
		Procedure
		Data Analysis
	Findings
		Finding 1: Underlying Reasons for FLA during Interviews  and its Effect on Performance
		Finding 2: Interview-Oriented Educational Experiences
		Finding 3: Strategies and Recommendations for Less FLA during Interviews
	Conclusion
	References
	About the Author
Chapter 15
Management of Agile  Organizations and Agile Teams
	Introduction
	Agility Concept
	Management of Agile Organizations
	Management of Agile Teams
	Analyzing Examples of the Agile Organization  and the Agile Team
		Amazon
			Customer-Centric Approach
			Leaders as Owners
			Two-Pizza Teams
		Vodafone Turkey
			Phase One: Pilot Study (2013-2014)
			Phase Two: Dissemination (2014-2018)
			Phase Three: Adoption of Agile Work and Cultural Transformation  (2016-Ongoing)
		ING Bank
	Conclusion
	References
	About the author
Chapter 16
Reflections of Total Quality Management Application on Strategic Management
	Introduction
	Comprehensive Quality
	Benefits of Applying TQM
	Reflections of TQM Practices
	on Strategic Management
	Strategic Management with Total Quality Management
	Conclusion
	References
	About the Authors
Chapter 17
Behavioral Strategy and Institutions
	Introduction
	A Brief Review of Behavioral Strategy Research
	Does Behavioral Strategy Need Institutions?
	Formal Institutions
	Informal Institutions
	Conclusion
	References
	About the Authors
Chapter 18
The Relationship between Organizational Culture and Inter-Organizational Citizenship Behavior
	Introduction
	Method
		Research Design and Material
		Population and Sampling
		Data Analysis
	Findings
		Descriptive Statistics
		Normality Test
		The Results of Correlation Analysis
		The Results of Regression Analysis
	Conclusion
	References
	About the Authors
About the Editor
Index
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