Social software engineering : development and collaboration with social networking

 Content: Why Social Networking? The Social Network The Software Engineering Social Network Collaborative Applications  Social Networking Tools at Work Tools that Provide Networking Capabilities Wikis in Action Meaning-Based Computing Semantic Web Virtual Worlds Knowledge Management Tools Mashups Preparing Team to Collaborate Nontechnological Issues in Software Engineering Creativity Development Communications and Group Productivity Productivity through Shared Information Technology Promoting Collaboration Collaboration and Knowledge Management Best Practices Expert Interviews Job Aids Knowledge Audits and Knowledge Fairs Knowledge Maps and Inventories Learning Games Lessons-Learned Debriefings Storytelling  Knowledge Sharing and Software Engineering Teams: A Study Knowledge Management Knowledge Management Issues Knowledge Management and Knowledge Sharing Organizational Culture's Effect on Knowledge Sharing IT Support's Effect on Knowledge Sharing Techniques for Promoting Knowledge Sharing IT Worker Study Question 1: What are the cultural reasons that cause employees to resist the sharing of knowledge?  Question 2: What are the organizational reasons that cause employees to resist the sharing of knowledge? Question 3: What are the key reasons employees list for not wanting to share their expertise? Recommendations for Making It Work  Action Learning Teams Action Learning Leaderful Practice Action Projects  Knowledge across Social Networks Heterogeneity of Information Intelligent Systems Semantic Standards Enterprise Information Management Content Management System (CMS) Document Management and Electronic Document Management Systems Digital Asset Management Data Mining  Measuring Social Software Engineering Effective Project Management Balanced Scorecard for Project Management Adopting a Balanced Scorecard Example: FedEx Attributes of Successful Project Management Measurement Systems Project Management Office Project Management Process Maturity Model (PM2) and Collaboration  Social Engineering Paradigm Remixed Scrum Extreme Programming (XP) Collaborative Development Environment (CDE) Traditional Software Methodologies and Social Networking  Mobile Social Software Engineering Pervasive (Ubiquitous) Computing Mobile Social Software Engineering Software Platforms Security  Legal, Privacy, and Security Issues Website Legal Issues Developing Your ePolicy Security Issues Web Server Security Protecting Mobile Devices  Appendices: A. Social Software Engineering Tools B. Community of Practice Practitioner's Guide C. Knowledge Discovery Techniques D. Staff Competency Survey E. Behavioral Competencies F. Balanced Scorecard Metrics G. Glossary H. Brief EMML Reference I. Computer Use Policy J. Best Practices Security Checklist K. User Interface Design Guide  Index
 Abstract:             "Preface The world is a changed place. The collaborative web has caught our collective imagination and there is no turning back, particularly in the business world. Some have taken to calling this use of collaborative technologies in business Enterprise 2 (E 2.0). Wikipedia may have been the first company to popularize the phenomenon of usergenerated knowledge, but this encyclopedia is just the tip of the iceberg. Companies far and wide are wiki-izing. Nokia hosts a number of wikis, some of which are used internally to coordinate technology research. Dresdner Kleinwort, an investment bank, operates the largest corporate wiki. About 50% of Dresdner staff use this wiki to make sure that all team members are on the same project management page. E 2.0 is more than just wikis, of course. It constitutes the entirety of social networking applications including blogs, discussion boards, workspaces, and anything else that is sharable, and even combinable (i.e., mashups). IBM uses E 2.0 for everything from collaborative document production to internal project collaboration. Nokia uses it for all-purpose teamware. A whole host of companies use it for knowledge management. Honeywell was one of the first to use E 2.0 to perform knowledge discovery, research, and sharing across miles--regardless of whether users even know each other. It would appear, then, that E 2.0 using social networking technologies has wide applicability to all things business--including software engineering. Software development projects are usually complex and often mission critical. Successful software development projects usually have something in common. Each of these projects, in some way, shape or form, follows one or more principles of applied software engineering methodology"