Six Sigma for Powerful Improvement: A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course

Define Phase: Define Phase Overview. Identify Preliminary Requirements � Step #1. Tool Training: Voice Of The Customer (Voc). Develop Team Charter � Step #2. Define A High Level Process Map � Step #3. Measure Phase: Measure Phase Overview. Select Ctq Characteristics � Step #4. Tool Training: Excel Quality Function Deployment (Qfd) Workbook. Define Performance Standards � Step #5. Tool Training: 7 Process Improvement Tools. Establish Data Collection Plan & Measurement System Analysis (Msa) � Step #6. Analyze Phase: Analyze Phase Overview. Establish Process Capability � Step #7. Define Performance Objectives � Step #8. Identify Sources Of Variation And Waste (Problems) � Step #9. Tool Training: Change Acceptance Management. Tool Training: Project Solution Recommendation Package Tool. Improve Phase: Improve Phase Overview. Experimenting And Piloting � Step #10 (Screen Potential Causes) & Step #11 (Discover Variable Relationships). Confirming Solutions, Setting Tolerances And Documenting � Step #12. Control Phase: Control Phase Overview. Validate Measurement System And Confirm Solution To Management � Step #13. Build Process Control Plan � Step #14. Transfer Solution To Process Owner And Close Project � Step #15. Appendices: Accompanying Compact Disk (Cd) Contents. Glossary. Acronyms And Abbreviations. Dmaic Project Guidelines And Checklists. Example Of A \"Lessons Learned\" Form Filled Out By A Team Member. Example Of An Administrative Closing Document. Dpmo To Sigma Conversion Table. Distribution Tables. Index.