RESOURCING AND TALENT MANAGEMENT the theory and practice of recruiting and developing a workforce.

Cover
Contents
01 Introduction
	Resourcing and talent management
	What is resourcing?
	What is talent management?
	Decision-making and evaluation
	Adding value
	Operations and strategy
	Integration with other HRM activities
02 The resourcing and talent management environment
	Introduction
	The political context
	The economic context
	The social context
	The technological context
	The legal context
	The environmental context
03 Human resource planning
	What is HR planning?
	Stages in traditional human resource planning
	Forecasting future demand for human resources
	Forecasting internal supply
	Forecasting external supply
	IT applications
	The use of HR planning in practice
	The case against HR planning
	The case for HR planning
	Adapting traditional HR planning
	HR planning in an international context
04 Job analysis and job design
	Managing vacancy scenarios
	Job analysis
	Problems with the job analysis approach
	Competency frameworks
	Job design
	Job sculpting
05 Recruitment advertising
	Introducing recruitment
	Internal recruitment
	External recruitment
	Advertising in the media
	Style and wording
	Social media
06 Alternative recruitment methods
	Informal approaches
	Agencies
	Education liaison
07 Employer branding
	Introduction
	Brands and brand management
	Defining employer branding
	The benefits of employer branding
	Establishing an employer brand
	Employer rebranding exercises
	Debates about employer branding
08 Selection – the classic trio
	Research in employee selection
	Application forms
	Shortlisting
	Electronic sifting
	Problems with interviews
	The survival of the traditional interview
	Varieties of interview format
	Varieties of interview question
	Structuring interviews
	Remote interviews
	Employment references
	Criminal record checks
09 Advanced methods of employee selection
	Biodata
	Ability testing
	Personality testing
	Professional issues in the use of selection tests
	Assessment centres
10 The new employee
	Contracts of employment
	Specific contractual terms
	The psychological contract
	Induction
11 Performance management strategies
	Introduction
	Perspectives on performance management
	Obtaining data about performance
	Negotiation
	Persuasion
	Discipline
	Reward
	Working environments
	Counselling
	Further thinking about performance management
12 Performance appraisal
	Introduction
	The rise of performance appraisal
	Varieties of performance appraisal
	Aims of appraisal
	Problems with performance appraisal
	Legal and ethical issues
	Appraising a flexible workforce
	Customer-based appraisal
	A defence of performance appraisal
	360-degree appraisal
	Practicalities
	Replacing performance appraisal
13 Managing absence
	Introduction
	Measuring absence
	Costing absence
	The causes of absence
	Reducing absence levels
	Absence in the public sector
	Evidence-based absence management
14 Succession planning
	Introduction
	What is succession planning?
	Traditional approaches
	Contemporary approaches
	Alumni
15 Measuring and analysing employee turnover
	Defining voluntary turnover
	Does turnover matter?
	Measuring turnover
	Costing turnover
	Data analytics
	Benchmarking turnover
16 Improving employee retention
	Reasons for leaving
	Exit routes
	Diagnostic tools
	Reducing turnover
	Employee retention and reward
	Employee retention and developmental opportunities
	Employee retention and effective line management
17 Retirement
	Introduction
	Population ageing
	Employing older workers
	Pension issues
	Age discrimination law
	Early retirement
	Preparing employees for retirement
	Post-retirement contact
18 Dismissals
	Introduction
	Introduction to the law of unfair dismissal
	Fair and unfair reasons
	Reasonableness
	Misconduct and poor performance
	Ill-health dismissals
	Documentation
	Notice periods
	Unfair dismissal claims
	Qualifications and remedies
	Wrongful dismissal
	Best practice
19 Redundancy
	Defining redundancy
	Avoiding redundancies
	Selecting people for redundancy
	Providing help for redundant employees
	Redundancy payments
	Managing the survivors
	Other legal issues
	Offers of alternative work
	Individual cases
20 Resourcing and talent management strategies
	Introduction
	Taking a strategic approach
	Aligning HR practices with business strategy
	Other models
	Alternative views of the HR–business strategy link
	Talent management strategies
References
Index