Redefining Financial Services: The New Renaissance in Value Propositions

Front Matter....Pages i-xvi
Introduction to Value Propositions....Pages 1-8
Front Matter....Pages 9-14
Designing the Twenty-first-century Financial Institution for Value....Pages 15-23
The Future of Banking: E=mc3....Pages 24-36
Pervasive Computing: Really Getting to Know Your Toaster....Pages 37-47
Convergence and the Changing Landscape of Financial Services....Pages 48-57
elnsurance: Staking a Claim in the New World of Insurance....Pages 58-63
Capital Markets: Global Aspirations, Regional Values and Local Fears....Pages 64-68
Introducing eMarketplaces....Pages 69-75
Web Projects, Infrastructure and Value Propositions....Pages 76-83
Dot-com Lessons learned: To Be or Not To Be, Value is the Question....Pages 84-92
Front Matter....Pages 93-100
Developing Trust, Brands and Services in African Banking....Pages 101-105
The Asian Advantage: A Modular Approach to Business Agility....Pages 106-109
Taiwanese Collaborative Product Commerce....Pages 110-113
Lifestyle Banking from Down Under....Pages 114-117
The European Synconomy....Pages 118-122
The Scandinavian Approach to mBanking....Pages 123-128
Eastern Europe Inc. Even Shakespeare said ‘What’s in a Name?’....Pages 129-141
Developing a Twenty-first-century Middle Eastern Financial Services Agenda....Pages 142-147
Diaspora Financial Services for Mobile Populations....Pages 148-150
Globalization: One Size Does Not Fit All....Pages 151-155
Front Matter....Pages 157-162
An Evolution to the Exchange of Value....Pages 163-167
Anticipatory Technologies and Customer Centricity....Pages 168-172
Globalization, Social Adoption, International Regulation and the Evolution to Bankruptcy....Pages 173-178
Privacy: Big Brother Meets the Marketing Mavens....Pages 179-189
Valagents: Digital Indentured Servants in the Age of eMoney....Pages 190-196
Front Matter....Pages 197-197
Introducing New Financial Products and Services....Pages 199-210
How to Approach the eMarketplace Space....Pages 211-222
The Evolution of eMarketplaces....Pages 223-224
Opportunities for Financial Institutions in eMarketplaces....Pages 225-228
Creating a Value Proposition....Pages 229-232
Developing Centres of Competencies....Pages 233-236
Selecting the Right Partners and Managing Relationships....Pages 237-239
Moving into Action....Pages 240-241
Developing a Twenty-first-century Agenda....Pages 242-244
Back Matter....Pages 245-264