Project Management

Cover
Title page
Enjoy the read!
Copyright notice
Contents
INTRODUCTION
WHAT IS A PROJECT
	DEFINITION OF PROJECT MANAGEMENT
	DRIVERS OF CHANGE
	\'TO PROJECT...\'
	SPINNING PLATES
	PROJECT MANAGEMENT CYCLE
SCOPING THE PROJECT
	PROJECT MANAGEMENT CYCLE: STEP 1
	DEFINING OUTCOMES & RESOURCES
	SETTING OBJECTIVES
	SETTING OBJECTIVES - EXAMPLE
	STAKEHOLDER ANALYSIS
	STAKEHOLDER MAPPING
	THE 4 STAGES OF A PROJECT
	THE OUTCOMES APPROACH
	SWOT ANALYSIS
	PESTLE ANALYSIS
	FISHBONE DIAGRAMS
	SCOPING MEASURES
	SPONSORS & END-USERS
	ESSENTIALS OF COMMUNICATION
	THE NATURE OF ANY PROJECT
	INFORMATION GATHERING
		TIME
		COST
		QUALITY
		QUANTITY
	TERMS OF REFERENCE
	SCOPING YOURSELF AND THE PROJECT TEAM
	SCOPING THE PROJECT TEAM
	SCOPING YOURSELF
	DETERMINING THE RIGHT AGENDA
PLANNING THE PROJECT
	PROJECT MANAGEMENT CYCLE: STEP 2
	FORCE-FIELD ANALYSIS
	FORCE-FIELD ANALYSIS CHART
	CONSIDERING OPTIONS
	RECORDING THE PLAN
	TEAM FRAMEWORK
	PROJECT TEAM ISSUES
	5 M ANALYSIS
	THE HOCKEY STICK EFFECT
	TASK OR PROJECT?
	GANTT CHARTS
	PERT DIAGRAMS
	PROJECT MANAGEMENT TOOLS
	ALLOWING FOR MILESTONES
IMPLEMENTING THE PLAN
	PROJECT MANAGEMENT CYCLE: STEP 3
	CONTROL POINT IDENTIFICATION CHARTS
	TEAM CULTURES
	PARTICIPATION
	COLLECTIVE DECISION-MAKING
	REDUCING HUMAN ERROR - PAUSE POINTS
	REDUCING HUMAN ERROR - CHECK OUTCOMES
	FIRE PREVENTION MEASURES
	PROGRESS REPORTING
	KEEP COMMUNICATION VISIBLE!
	FEEDBACK
	DESIGN & BUILD
	PROVIDING TRAINING & SUPPORT
	THE CHANGE PROCESS
	GROUP NORMS
EVALUATING THE PROJECT
	PROJECT MANAGEMENT CYCLE: STEP 4
	MCKINSEY\'S 7S MODEL
	QUESTIONING/TRAFFIC LIGHT TECHNIQUE
	PROJECT MANAGEMENT TOOLS
	PRINCE2
PROJECTING WITH PEOPLE
	PROJECT LEADER OR PROJECT MANAGER?
	JOHARI WINDOW
	DAY ONE AS PROJECT LEADER
	THE 7 DEADLY SINS OF PROJECTS
	ADVICE TO A NEW PROJECT LEADER
	SELL THE BENEFITS (WIIFM)
	COMMUNICATE WITH ENTHUSIASM
	OBSERVATIONS FROM EXPERIENCED PROJECT MANAGERS
	MORALE: THE RIPPLE EFFECT
	ACTION PLANS
	PROJECT \'HIGHS\' & \'LOWS\'
Further Reading
About the Authors
Title listing