Production and Operations Management Systems

Content: Introduction to Production and Operations Management The Systems Viewpoint Strategic Thinking Explaining P/OM Use of Models by P/OM The Systems Approach Information Systems for Manufacturing and Services Defining Operations Working Definitions of Production and Operations Contrasting Production Management and Operations Management P/OM-The Hub of the Business Model Transformation Process Costs and Revenues Associated with Input-Output (I/O) Models P/OM Input-Output Profit Model Productivity-A Major P/OM Issue The Stages of P/OM Development Organizational Positions and Career Opportunities in P/OM Summary Review Questions Problems P/OM History Archive Archival Articles Readings and References Source of Video Clips on Manufacturing Alliance for Innovative Manufacturing (AIM): How Everyday Things Are Made  Strategy, Productivity, and History The Systems Viewpoint Strategic Thinking Measurement of Productivity System-Wide Issues Impacting Productivity History of Improvements of P/OM Transformations Summary Review Questions Problems Readings and References  Workload Assessment (Forecasting) Introduction Time Series and Extrapolation Forecasting Methods for Time-Series Analysis Regression Analysis Coefficients of Correlation and Determination Forecasting Errors The Delphi Method Pooling Information and Multiple Forecasts Product Life-Cycle Stages and Forecasting Summary Review Questions Problems Readings and References  Capacity Management and Aggregate Production Planning Definitions of Capacity Introduction to Aggregate Production Planning Example 1: Aggregate Production Planning Example 2: Aggregate Manufacturer's Production Planning Example 3: Aggregate Production Planning in a ServiceIndustry Summary Review Questions Problems Readings and References  Inventory Management Introduction Types of Inventory Situations Inventory-Related Costs EOQ Model EPQ Model ABC Classification Quantity Discount Model Lead Times Order Point Policies Perpetual (Fixed Quantity) Inventory Systems Periodic Review (Fixed Time) Inventory Systems Summary Review Questions Problems Readings and References  Scheduling Introduction Classification of Scheduling Problems Two Machines Flow-Shop Problem Single-Machine Scheduling Dynamic Scheduling Problems Summary Review Questions Problems Readings and References  Project Management Introduction Managing Projects Good Project Managers Are Leaders Basic Rules for Managing Projects Project Management Origins Project Network Critical Path and Project Duration Early Start and Early Finish Times Late Start and Late Finish Times Slack Time Reducing Project Duration-Crashing Activities Cost Analysis Crashing Multiple Paths Probabilistic Projects Resource Management Summary Review Questions Problems Readings and References  Quality Management Introduction How Much Quality Dimensions of Quality The Costs of Quality QC Methodology Control Charts for Statistical Process Control Control Charts for Variables: x-Bar Charts Control Charts for Variables: R-Charts Control Charts for Attributes: p-Charts Control Charts for Attributes: c-Charts Acceptance Sampling International Quality Standards Industrial Recognition of Quality Summary Review Questions Problems Readings and References  Supply Chain Management Introduction Acquisition Chain Management The Purchasing Function Receiving, Inspection, and Storage Requiring Bids before Purchase Certification of Suppliers Global Sourcing Distribution Chain Management e-Business Logistics Forecasting and Inventory Decisions in Supply Chain Bullwhip Effect Summary Review Questions Problems Reading and References  Long-Term Planning (Facilities, Location, and Layout) Facilities Planning Who Does Facilities Planning? Models for Facility Decisions Location Decisions-Qualitative Factors Structure and Site Selection Rent, Buy, or Build-Cost Determinants Facility Selection Using Scoring Models Location Decisions Using the Transportation Model Location Decisions Using Breakeven Models Facilities Layout Load-Distance Models Heuristics to Improve Layout Finding the Load Matrix Summary Review Questions Problems Readings and References  Innovation by P/OM for New Product Development (NPD)and Sustainability Introduction to NPD and Innovation Organizations Must Be Adaptable Competition for New Ideas, Resources, and Customers Product Innovation Failures Can Be Avoided Continuous Project Management Is a Successful Innovation New Growth Platforms for Innovation The Dynamics of Brand Share Innovators and Imitators Innovators' Production Strategies Summary Review Questions Problems Readings and References Appendix A: Quantitative Models A.1 Breakeven Models A.1.1 Linear Breakeven Equations A.1.2 Breakeven Charts A.1.3 Interfunctional Breakeven Capacity Planning A.2 Transportation Model of Linear Programming Reference Appendix B: The z-Table Index