Postal and Delivery Services: Delivering on Competition

Front Matter....Pages i-xxi
Front Matter....Pages 1-1
Balancing Access and the Universal Service Obligation....Pages 3-32
Pricing and Worksharing Discounts in the Postal Sector....Pages 33-48
Access Pricing and Parcels Delivery....Pages 49-69
Brand Loyalty and Limited Entry in Postal Markets....Pages 71-92
Reconciling Competition, Downstream Access, and Universal Service in Postal Markets....Pages 93-115
Front Matter....Pages 117-117
Econometrics of Mail Demand....Pages 119-140
The Productivity Analysis of Postal Services....Pages 141-155
On the Output Elasticity of the Activities of Post Office Counters in Italy....Pages 157-167
Delivery Cost Heterogeneity and Vulnerability to Entry....Pages 169-184
Front Matter....Pages 185-185
Is the Customer Always Right?....Pages 187-204
Employee Stock Ownership as a Human Capital Strategy for the United States Postal Service....Pages 205-222
Homeland Security Brings Ratepayer vs. Taxpayer To Center Stage....Pages 223-242
U.S. Postal Service Collective Bargaining....Pages 243-262
Front Matter....Pages 263-263
Exit, Voice and Postal Performance in Developing Countries....Pages 265-276
Extra-Territorial Offices of Exchange,the USO and International Trade....Pages 277-284
Extraterritorial Offices of Exchange....Pages 285-300
Front Matter....Pages 301-301
Transformation at Deutsche Post World Net using the Example of Socially Compatible Workforce Adjustment....Pages 303-319
The Cookie Jar Dilemma....Pages 321-338
The New Directive on the Further Liberalization of Postal Markets in Europe....Pages 339-353
Market Results of Postal Reform in Germany....Pages 355-374