Patient-Centred Health Care: Achieving Co-ordination, Communication and Innovation

Front Matter....Pages i-xvi
Introduction....Pages 1-9
Front Matter....Pages 11-11
Developments in Conceptions of Patient-Centred Care: Implementation Challenges in the Context of High-Risk Therapy....Pages 13-24
The Continuum of Resident-Centred Care in US Nursing Homes....Pages 25-41
Reconceptualizing Institutional Abuse: Formulating Problems and Solutions in Residential Care....Pages 42-52
The Place of Patient-Centred Care in Medical Professional Culture: A Qualitative Study....Pages 53-62
Front Matter....Pages 63-63
Capacity for Care: Meta-Ethnography of Acute Care Nurses’ Experiences of the Nurse-Patient Relationship....Pages 65-77
Creating an Enriched Environment of Care for Older People, Staff and Family Carers: Relational Practice and Organizational Culture Change in Health and Social Care....Pages 78-89
Promoting Patient-Centred Health Care: An Empirically Derived Organizational Model of Interprofessional Collaboration....Pages 90-102
From a Project Team to a Community of Practice? An Exploration of Boundary and Identity in the Context of Healthcare Collaboration....Pages 103-117
Front Matter....Pages 119-119
Is Poor Quality of Care Built into the System? ‘Routinising’ Clinician Communication as an Essential Element of Care Quality....Pages 121-132
Giving Voice in a Multi-Voiced Environment: The Challenges of Palliative Care Policy Implementation in Acute Care....Pages 133-144
Rejections of Treatment Recommendations through Humour....Pages 145-157
An Expanded Shared Decision-Making Model for Interprofessional Settings....Pages 158-170
Front Matter....Pages 171-171
Testing Accelerated Experience-Based Co-design: Using a National Archive of Patient Experience Narrative Interviews to Promote Rapid Patient-Centred Service Improvement....Pages 173-185
Shared Decision-Making and Decision Aid Implementation: Stakeholder Views....Pages 186-196
Coordination of Care in Emergency Departments: A Comparative International Ethnography....Pages 197-213
Models of User Involvement in Mental Health....Pages 214-227
Concluding Comments....Pages 228-229
Back Matter....Pages 230-237