Paths to Justice: what people do and think about going to law

Half Title Page......Page 1
Title Page......Page 3
Title verso......Page 4
Foreword......Page 5
Contents......Page 9
Acknowledgements......Page 11
List of Figures......Page 13
List of Tables......Page 16
1. Introduction......Page 17
THE LEGAL NEEDS TRADITION......Page 21
ESTIMATING PROBLEMS......Page 22
UNDERSTANDING THE PROPENSITY TO SUE......Page 25
OBJECTIVES IN LITIGATING......Page 26
THE PATHS TO JUSTICE SURVEY......Page 28
STRUCTURE OF THE BOOK......Page 34
COLLECTING INFORMATION ABOUT JUSTICIABLE PROBLEMS......Page 37
THE MOST COMMON PROBLEMS AND THEIR INCIDENCE......Page 39
DEMOGRAPHIC VARIATIONS......Page 43
FREQUENCY OF JUSTICIABLE PROBLEMS......Page 44
INCIDENCE OF JUSTICIABLE PROBLEMS: NATIONAL ESTIMATES......Page 46
PROBLEM CLUSTERS......Page 47
TRIVIALITY THRESHOLD......Page 52
THE INCIDENCE OF DIFFERENT PROBLEMS AND WHETHER ANY ACTION TAKEN......Page 54
REDEFINING PROBLEM TYPES......Page 70
COMPARISON OF MAIN SURVEY SAMPLE WITH GENERAL POPULATION......Page 72
CHARACTERISTICS OF RESPONDENTS EXPERIENCING PROBLEMS OF DIFFERENT TYPES......Page 75
SUMMARY AND CONCLUSION......Page 81
OVERVIEW......Page 83
\"THE LUMPERS\": NO ADVICE, NO CONTACT, NO ACTION......Page 85
THE SELF-HELPERS: PROBLEMS HANDLED WITHOUT ANY ADVICE......Page 87
BARRIERS TO ADVICE......Page 91
THE ADVISED: OBTAINING ADVICE ABOUT RESOLVING PROBLEMS......Page 98
SUMMARY AND CONCLUSION......Page 117
4. The Response to Problems of Different Types......Page 121
CONSUMER PROBLEMS (FAULTY GOODS AND SERVICES)......Page 122
EMPLOYMENT PROBLEMS......Page 125
DIVORCE AND SEPARATION PROBLEMS......Page 129
PROBLEMS WITH NEIGHBOURS......Page 134
MONEY PROBLEMS......Page 139
ACCIDENTAL INJURY AND WORK-RELATED ILL-HEALTH......Page 142
PROBLEMS WITH LANDLORDS......Page 146
OTHER PROBLEMS......Page 148
SECTION 2: EXPLAINING ADVICE-SEEKING......Page 149
CONCLUSION......Page 157
5. Outcomes......Page 161
OUTCOMES ACHIEVED......Page 162
OUTCOMES ACHIEVED FOR DIFFERENT PROBLEM TYPES......Page 171
SECTION 2. THE FINANCIAL COST OF PURSUING A RESOLUTION TO JUSTICIABLE DISPUTES......Page 182
IDENTIFYING OBJECTIVES......Page 195
INITIAL PRIMARY OBJECTIVES......Page 196
OTHER AGREEMENTS—NO PAYMENT OF MONEY......Page 206
IMPACT OF SORTING OUT PROBLEMS......Page 207
ACHIEVING OBJECTIVES?......Page 212
FAIRNESS OF OUTCOME......Page 215
REGRETS......Page 220
SECTION 2. EXPLAINING FULFILMENT OF OBJECTIVES AND PERCEPTIONS OF FAIRNESS......Page 222
ACHIEVEMENT OF MAIN OBJECTIVES......Page 223
EXPLAINING PERCEPTIONS OF FAIRNESS......Page 225
EXPERIENCES OF MEDIATION......Page 231
ASSESSMENT OF MEDIATION AND CONCILIATION......Page 233
COURT AND TRIBUNAL HEARINGS......Page 234
ASSESSMENTS OF COURT AND TRIBUNAL HEARINGS......Page 237
EXPLORING ATTITUDES TO THE LEGAL SYSTEM......Page 241
THE IMPORTANCE OF COURTS FOR ENFORCING RIGHTS......Page 242
FAIRNESS OF THE COURTS......Page 244
PERCEPTIONS OF COURTS......Page 246
DIFFERENTIAL RESOURCES AND THE LEGAL SYSTEM......Page 249
THE COST OF LEGAL ADVICE......Page 252
THE JUDICIARY......Page 255
CONCLUSION......Page 261
UBIQUITOUS PROBLEMS......Page 265
IMPLICATIONS IN THE CONTEXT OF CURRENT REFORMS......Page 272
Appendix A Technical Report......Page 281
Appendix B Logistic Regression Analysis Results......Page 293
Appendix C Questionnaires......Page 305