Outsourcing Management Information Systems

Front Page......Page 2
Copyright Page......Page 3
Table of Contents......Page 4
Preface......Page 8
Acknowledgements......Page 20
Section I: Fundamental Issues in Information System Outsourcing......Page 21
Ch. I: Conceptual Evolution of Business Organizations into Outsourcing-Insourcing Alliance Networks......Page 22
Ch. II: Why, When, and What to Outsource......Page 38
Ch. III: Planning for Information Systems Outsourcing......Page 64
Ch. IV: Strategic and Tactical Planning of Outsourcing in MIS......Page 84
Section II: Decision-Making Issues in Management Information Systems Outsourcing......Page 114
Ch. V: Establishing Performance Metrics for Managing the Outsourced MIS Project......Page 115
Ch. VI: The Case for Centralized IT Contract Management: A Four Force Model......Page 146
Ch. VII: Decision-Making Methods in MIS Outsourcing: Case Studies of Successes and Failures......Page 155
Ch. VIII: Lessons Learned from Successes and Failures in Information Systems Ousourcing......Page 174
Ch. IX: Information Systems Outsourcing Decision: Case Study on the Automotive Industry......Page 197
Ch. X: Outsourcing Information Technology: The Role of Social Capital......Page 211
Ch. XI: Outsourcing of Services by Service Firms: An Empiracle Investigation......Page 221
Section III: Risk Issues in Management Information Systems Outsourcing......Page 245
Ch. XII: Outsourcing and Information Systems Development: How Complemtary Corporate Cultures Minimize the Risks of Outsourced Systems Projects......Page 246
Ch. XIII: Managing Risks of IT Outsourcing......Page 263
Ch. XIV: A Framework for Evaluating Outsourcing Risk......Page 291
Section IV: Quantitative Methods in Management Information System Outsourcing......Page 303
Ch. XV: A Goal Programming Model for Evaluating Outsourcing Partners on a Global Scale......Page 304
Ch. XVI: Real Option Apprasial in R&D Outsourcing......Page 320
Ch. XVII: The Application of Real Options to the R&D Outsourcing Decision......Page 333
Ch. XVIII: An Application of Multi-Criteria Decision-Making Model to Strategic Outsourcing for Effective Supply-Chain Linkages......Page 345
Ch. XIX: Is the Business  Model Broken? A Model of the Difference Between Pay-Now and Pay-Later Contracs in IT Outsourcing......Page 365
About the Authors......Page 390
Index......Page 399