Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide

Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Authors
Chapter 1 The Path to Organizational Sustainability
	It Started with the Brundtland Report
	The Earth Summit in 1992
	Eco-Efficiency
	Industry Tries to Define Its Version of Sustainability
	Corporate Social Responsibility
	Corporate Sustainability
	ESG Sustainability
	Organizational Sustainability
	Operating Responsibly
	Embedding Sustainability
	Essential Questions for Organizational Sustainability
	References
Chapter 2 Organizational Risk Management
	Understanding Organizational Risk
	Understanding Uncertainty
	Risk Management Vocabulary
	Adopting a Common Risk Language
	Risk Management Framework
	Embedding Risk Management
	Working with Risk and Risk Management
	Pure Risk and Speculative Risk
	Financial and Non-Financial Risk
	Opportunities and Threats
	Context Risk
	Risk and Risk Management Vocabulary
	Essential Questions for Organizational Risk Management
	References
Chapter 3 Decision-Making
	Decision-Making in Organizations
	Decision-Making Process
	Decision-Making Techniques
	Working with Life Cycle Thinking (LCT)
	Preparing to Make a Decision[9]
	Making the Decision[9]
	Acting after the Decision[9]
	Monitoring and Reviewing Actions[9]
	Learning in Decision-Making[9]
	Sense-Making
	Knowledge Creation and Management
	Transition to a Learning Organization
	Learning in the Organization
	Essential Questions for Decision-Making
	References
Chapter 4 Organizational Objectives and Leadership
	Organization’s Mission Statement
	Organization’s Objectives
	Goal Setting and Operational Execution
	Writing or Revising an Organization’s Mission Statement
	Developing the Objectives
	Developing Goals and Action Plans
	Uncertainty Affects the Objectives and Goals
	Essential Questions for Organizational Objectives and Leadership
	References
Chapter 5 Organization’s Internal and External Context
	Context of the Organization
	Internal Context
	External Context
	Scanning the Organization’s Operating Environment
	Scanning the Internal Environment
	Scanning the External Environment
	Adapting to a Changing External Context
	Finding Opportunities and Threats
	Scanning Methods
	Effective Questioning
	Critical Thinking
	Stability of the External Context
	Sustainability and Context
	A Path Forward
	Essential Questions for Organization’s Internal and External Context
	References
Chapter 6 Engagement with Stakeholders and Social License to Operate
	Stakeholders
	Internal Stakeholders
	External Stakeholders
	Identification of Stakeholders
	Stakeholder Engagement
	Putting Engagement into Practice
	Social License to Operate
	Internalizing Stakeholder Interests in an Organization
	Understanding the Interests of the Stakeholders
	Determining the Scope of the Sustainability Program
	Sustainability Framework
	Concluding Thoughts
	Essential Questions for Stakeholder Engagement and the Social License to Operate
	References
Chapter 7 Organizational Governance
	Organizational Governance
	Governance Principles
	Developing the Governance System
	Organization’s Code of Conduct
	Mandate and Commitment
	Sustainability Policy
	Organizational Roles, Responsibilities, and Authorities
	Organizational Strategy
	Essential Questions for Governance and Leaders to Create an Efficacious Strategy
	References
Chapter 8 Uncertainty Assessment of Opportunities and Threats
	Uncertainty Assessment Process
	Defining the Criteria
	Establish the Uncertainty Context
	Stakeholder Engagement
	Uncertainty Identification Process
	Uncertainty Analysis
	Uncertainty Evaluation
	Uncertainty Response
	Monitoring and Review of Process
	Uncertainty Management Plan
	Essential Questions on Uncertainty Assessment of Opportunities and Threats
	References
Chapter 9 Sustainable Processes and Operations
	Process Approach
	Working with Processes
	Turtle Diagram
	Process Mapping
	SIPOC Diagram
	Value Chain Diagram
	Managing the Processes
	Process Approach and Control
	Resource Management
	Efficacious Strategy
	Effective Processes
	Efficient Operations
	Essential Questions for Creating Sustainable Processes and Operations Including Circularity
	References
Chapter 10 Organization’s Support Operations
	Supporting Human Resources
	Engagement of People
	Competence of People
	Internal Value Chain Support
	Communication
	Supporting Information Resources
	Compliance Information
	Monitoring and Measuring Resources
	Financial and Risk Management Information
	Knowledge Management Information
	Documented Information
	Information on Physical Assets
	Working Environment
	Availability of Natural Resources
	Essential Questions on Support Processes and People
	References
Chapter 11 Organizational Sustainability
	Attributes of Organizational Sustainability
	Ethical Behavior
	Respect for the Rule of Law
	Respect for Stakeholder Interests
	Full Accountability for Opportunities and Threats
	Engagement with Stakeholders
	Embedding Sustainability in the Organization’s Governance
	Including Sustainability in Decision-Making
	Continual Improvement and Learning
	Sustained Success of an Organization
	Practices for Embedding Sustainability in an Organization
	Importance of Organization’s Context
	Understanding Organizational Sustainability
	Embedding Sustainability
	Engagement, Not Simple Communication
	Reviewing and Improving Organizational Sustainability
	Essential Questions for Implementing Organizational Sustainability
	References
Chapter 12 Implementation Is Doing
	Why Does an Organization Measure?
	Deciding What to Measure
	Measurement Methods
	Characteristics of a Measurement System
	Strategic Measurement Model
	Roles of Monitoring and Measurement
	Essential Questions on Measuring
	References
Chapter 13 Monitoring in Organizations
	Monitoring
	Measurement
	Lag Indicators
	Lead Indicators
	Lead Indicators and the Process
	Performance Frameworks
	Using a Performance Framework
	Approach
	Deployment
	Assessment and Refinement
	Measurement
	Learning and Creativity
	Improvement
	Scoring the ADAR Categories
	Essential Questions on Monitoring in the Organization
	References
Chapter 14 Sustainability Frameworks and ESG Reporting
	Accountability
	Organizational Basis for Disclosures
	Context and Performance Measurement
	Risk and Performance Measurement
	Measuring the Lag Indicators
	Designating the Lead Indicators
	Leadership
	Strategic Planning Process
	Employee Engagement Process
	External Stakeholder Engagement Process
	Partnerships and Resources Process
	Using Effective Processes and Efficient Operations
	Measuring Performance of the Lead and Lag Indicators
	Developing a New Model for Organizational Sustainability
	Essential Questions for Transparency, Accountability, and Reporting
	References
Chapter 15 Organization Self-Assessment and Maturity
	Evaluation of Performance
	Internal Auditing
	Benchmarking
	Uncertainty Assessment
	Self-Assessments
	Creating a Maturity Matrix
	Using the Maturity Matrix
	Capability Maturity Model
		Work Orientation
		Mode of Assessment
		Intent
		Maturity Plots
	Essential Questions on Sustainability Self-Assessment and Maturity
	References
Chapter 16 Improvement, Innovation, and Learning
	Continual Improvement
	Innovation
	Organizational Learning
	Essential Questions on Improvement, Innovation, and Learning
	References
Chapter 17 Organizational Resilience
	Dimensions of Organizational Resilience
	Organizational Foundations for Resilience
	Resilience in the Structural Operating Framework
	Context of the Organization
	Stakeholders and the Social License to Operate
	Leadership and Commitment
	Managing Uncertainty and Organizational Planning
	Organizational System of Operating
	Organizational Supporting Operations
	Resilience in Organizational Performance Management
	Monitoring and Measurement of Performance
	Improvement, Innovation, and Learning
	Essential Questions on Resilient Organizations
	References
Index