Organizational Change (5th Edition)

Cover
Title Page
Copyright Page
Contents
List of illustrations, figures and tables
About this book
About the authors
Acknowledgements
Publisher’s acknowledgements
Part One THE CONTEXT AND MEANING OF CHANGE
	1 Organizations and their changing environments
		Learning objectives
		A view of organizations
		The historical context for change
		An uncertain future
		Environmental triggers of change
		Organizational responses to change
		Conclusions
		Discussion questions and assignments
		Case example: Strategic change at Nokia
		Indicative resources
		Useful websites
		References
	2 The nature of organizational change
		Learning objectives
		Types of change
		Predictable change
		Complexity theory
		Diagnosing change situations
		How change has changed
		Conclusions
		Discussion questions and assignments
		Case example: Professional service firms
		Indicative resources
		Useful websites
		References
Part Two CHANGING ORGANIZATIONS
	3 Organizational design, structure and change
		Learning objectives
		The meaning of organization structure
		The dimensions of structure
		Structural types
		Structuration theory, actor-networks and institutional theory
		Influences on structure
		Organizational structure and change
		Conclusions
		Discussion questions and assignments
		Case example: Suits you Sir….
		Indicative resources
		Useful websites
		References
	4 Culture and change
		Learning objectives
		The informal organization
		The meaning of culture
		The ingredients of culture
		Objectivist and interpretive views of culture
		Organizational culture types
		The influence of national culture
		Organizational culture and change
		Cultural change to effect organizational change
		Conclusions
		Discussion questions and assignments
		Case example: The Civil Service
		Indicative resources
		Useful websites
		References
	5 Power, politics and change
		Learning objectives
		Organizational politics
		Power in organizations
		The politics of powerlessness
		Politics, power and conflict
		Conflict in organizations
		Power, conflict and change
		Conclusions
		Discussion questions and assignments
		Case example – Qatar 2022
		Indicative resources
		Useful websites
		References
	6 Leadership styles and leading change
		Learning objectives
		Leadership defined
		Management versus leadership
		How leadership models have changed
		Critical approaches to leadership
		Leadership and change
		Conclusions
		Discussion questions and assignments
		Case example: Leadership: collective failure across several agencies
		Indicative resources
		Useful websites
		References
Part Three STRATEGIES FOR MANAGING CHANGE
	7 Hard systems models of change
		Learning objectives
		Situations of change
		Systematic approaches to change
		The hard systems model of change
		Using the hard systems model of change
		Further uses for the hard systems model of change
		Conclusions
		Discussion questions and assignments
		Indicative resources
		Useful websites
		References
	8 Soft systems models for change
		Learning objectives
		Managing change in situations of soft complexity
		Organizational development – philosophy and underlying assumptions
		The OD process
		OD – an action research-based model of change
		An assessment of the OD model for change
		Conclusions
		Discussion questions and assignments
		Case example: Implementing a new patient information system at a major teaching hospital trust
		Indicative resources
		Useful websites
		References
	9 Future directions and challenges
		Learning objectives
		Introduction
		Current and future business environments
		Challenges for future research on change
		Conclusions
		Discussion questions and assignments
		Indicative resources
		Useful websites
		References
Author index
Subject index